We performed a comparison between Mimecast Email Security and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Secure Email Gateway (SEG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Email security is the most valuable feature of the solution."
"The product's most valuable features are impersonation protection and phishing countermeasures."
"The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other communications, making it reliable. The configuration is relatively easy."
"It does a good job for us, and its admin console is easy to use."
"URL inspection works pretty well."
"The initial setup is very straightforward."
"The setup was easy."
"The solution offers good technical support."
"The setup is pretty simple."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"Symantec is a secure product."
"The cloud-based interface is very user-friendly."
"It has very good capabilities for managing malware."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The reaction time between a new threat being identified and Mimecast picking it up needs to be narrowed a bit."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"The installation is not so straightforward."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"Its pricing can be improved. It is a bit expensive."
"The detection rates are an area for improvement."
"The feature that should be included is to remove the block on the encrypted files."
"The product must improve the user dashboards."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"The false positive submissions must be improved."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"The solution takes up a lot of memory."
"This product would benefit from better integration with Symantec Endpoint Protection."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Mimecast Email Security is rated 7.8, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Mimecast Email Security is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration and Cisco Secure Email, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Microsoft Defender for Office 365, Fortinet FortiMail and Trend Micro Email Security. See our Mimecast Email Security vs. Symantec Messaging Gateway report.
See our list of best Secure Email Gateway (SEG) vendors.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.