We performed a comparison between Kronos Workforce Central Software [EOL], PeopleSoft, and UKG based on real PeerSpot user reviews.
Find out what your peers are saying about Workday, Oracle, SAP and others in Benefits Administration."It's really easy to use and has a simple interface."
"The breadcrumb approach to navigation in PeopleSoft is good. nVision is also a good supplement."
"Stability-wise, it is a good tool."
"I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
"The most valuable feature of the solution is its stability."
"This solution integrates very well with other products which is helpful."
"The new version of this solution is very scalable."
"The synchronization of business processes, and the software, streamlined the shared service departments to run 40% leaner."
"PeopleSoft is mostly used for payroll and core HR functionality. Some customers use it for its finance module."
"I have found the most valuable feature to be business intelligence and Cognos reporting."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"The solution's UI is good. Also, it is very easy to use."
"I like UKG's integration."
"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."
"It is much easier to use and the customer service is better than our previous solution."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The networking could use improvement."
"The implementation of PeopleSoft is quite complex and is not as easy as other cloud products such as SuccessFactor or Workday."
"The solution needs to work on its mobile technology. We're hoping in the next version we're working on implementing, 9.2, will have more of this."
"Areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically."
"I would like to see improvement in the UI."
"Agile system configurations to accommodate business dynamics."
"I'd like PeopleSoft to be like on the cloud and more mobile-friendly. If I try to access it from a cell phone, it's a bit difficult, so it would be great if PeopleSoft could improve these features."
"The product was too complicated when it came to navigating through multiple places and the search filters weren't great."
"Often support just asks people to install a lot of upgrades. Sometimes they don't really give you clear details as to why you need to upgrade. They just say, "You need to upgrade this because there's a newer image, etc". They never really give you the reason underlying why you are having errors."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"UKG could be a little more flexible in some areas."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
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