Tungsten TotalAgility vs iGrafx Process360 Live Platform comparison

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iGrafx Logo
1,531 views|894 comparisons
90% willing to recommend
Tungsten Automation Logo
1,716 views|859 comparisons
89% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between iGrafx Process360 Live Platform and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design.
To learn more, read our detailed Business Process Design Report (Updated: April 2024).
769,599 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It has simplified compliance with regulations and company standards.""Simulation is most valuable.""Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard.""Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization.""We found the technical support to be helpful.""Provides a valuable BPMN feature.""This product fulfills ninety percent of our needs, and we're happy as users of it.""The solution's technical support is of good quality since they offer fast and seamless services."

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"Kofax is very easy to use, UI-friendly and allows easy data extraction.""What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature.""It is user-friendly and has good documentation. It's good for developing communication and has a lot of the APIs needed for this purpose. There aren't a lot of software options available from this time period; this is the only one from 2013 that has this concept of microservices.""Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good.""Kofax TotalAgility is a great design tool for reading handwritten invoices.""Now it has an OCR, optical character recognition, engine where it can extract data from the document.""Data extraction and auto-classification are great features.""Kofax TotalAgility is stable."

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Cons
"It can be more user-friendly.""I would love to see a template and shapes for customer journey mapping.""The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process.""With iGrafx, the implementation and the licensing were pretty complex.""The price could be more competitive.""It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server.""The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings.""In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

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"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement.""Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy.""The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement.""TotalAgility needs to improve communication with ECMs or other file storage systems because TotalAgility does not have file storage. A good improvement would be to create file storage or integrate with other file storage tools that are currently available.""Kofax needs to improve the low-code or citizen developers.""Lacks sufficient inbuilt features.""Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code.""It would be nice if the tool has more connectors to different systems. It is an expensive solution."

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Pricing and Cost Advice
  • "My company is trying to replace iGrafx because the license is a little bit expensive."
  • "Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
  • "The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
  • More iGrafx Process360 Live Platform Pricing and Cost Advice →

  • "The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."
  • "It is slightly more expensive than other tools."
  • "Kofax TotalAgility is very expensive."
  • "It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."
  • "The price of this solution is less than some of the competition."
  • More Tungsten TotalAgility Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The solution's technical support is of good quality since they offer fast and seamless services.
    Top Answer:I’m not sure of the exact pricing. However, I would describe their costs as mid-tier.
    Top Answer:The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the… more »
    Top Answer:The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.
    Top Answer:The price of this solution is less than some of the competition.
    Top Answer:The product's console version is old. It should also improve its forum.
    Ranking
    15th
    Views
    1,531
    Comparisons
    894
    Reviews
    4
    Average Words per Review
    478
    Rating
    8.3
    Views
    1,716
    Comparisons
    859
    Reviews
    15
    Average Words per Review
    757
    Rating
    8.2
    Comparisons
    Also Known As
    Kofax TotalAgility, TotalAgility, Singularity, Capture Enabled BPM
    Learn More
    Overview

    The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

    Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.
    Sample Customers
    Multinational Bank
    AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James
    Top Industries
    REVIEWERS
    Consumer Goods Company30%
    Comms Service Provider20%
    Engineering Company10%
    Pharma/Biotech Company10%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company9%
    Government7%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company14%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise29%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise8%
    Large Enterprise74%
    REVIEWERS
    Small Business35%
    Large Enterprise65%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise13%
    Large Enterprise71%
    Buyer's Guide
    Business Process Design
    April 2024
    Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design. Updated: April 2024.
    769,599 professionals have used our research since 2012.

    iGrafx Process360 Live Platform is ranked 15th in Business Process Design with 15 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. iGrafx Process360 Live Platform is rated 8.4, while Tungsten TotalAgility is rated 8.2. The top reviewer of iGrafx Process360 Live Platform writes " A reasonably stable BPM solution useful for process governance and process mining". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". iGrafx Process360 Live Platform is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Camunda and Sparx Systems Enterprise Architect, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Hyland Brainware and Tungsten RPA.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.