We performed a comparison between IBM Tivoli Access Manager [EOL], Okta Workforce Identity, and Symantec Siteminder based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"SAML 2.0."
"The Verify feature: A push method which customers are going for."
"The integration effort with the end application is quite straightforward and easy."
"The support for YubiKey is really good because you don't actually have to type in your username and password."
"It offers very helpful support. The technical team is very helpful."
"The initial setup is easy."
"The provisioning functionality has been the most valuable. This solution has good performance, fast integration and is very responsive."
"The initial setup of Okta Workforce Identity is straightforward. I was able to get an environment ready within half a day."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"I find the provisioning features and the integration with other applications useful."
"The solution can scale very well."
"It is very scalable. We have a very large customer base: 75 million customers."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"The most valuable feature is the integration with the Active Directory."
"We almost never have outages nor see slowdowns."
"Ease of use is very good, for administrating it. It's very well known."
"The solution is easy to use for our managers."
"The single sign-on is the solution's most valuable feature"
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"The self-service portal needs improvement."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"Multi-factor authentication with social integration needs to improve."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"It can have more API integrations."
"Application updates are lacking. Customer support needs to be improved."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"I would appreciate it if Okta Workforce Identity becomes more user-friendly. Its API technology is complicated. Certain applications may pose challenges in terms of integration, especially when they require IDP technologies that aren't easily codable. While I can't provide specific examples, some applications may not integrate with Okta Workforce Identity."
"It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved."
"RESTful Web Service calls and their response seem a bit slow."
"Okta Workforce Identity could improve the support system, they are too slow."
"I'd like to see a rework of the user directory configuration."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"The GUIs are not very clear, especially when integrating with other products from CA."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
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