We performed a comparison between Genpact Cora SeQuence, IBM BPM, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."It is very stable. There is no downtime."
"The new reporting and the new dashboard features are really good."
"This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows."
"Technical support is good. They are very responsive. It is usually me who takes more time to get back to them than they take to get back to me, which is good."
"I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system."
"Integration is a big plus for me."
"It has improved my organization quite a bit. It brought awareness to what the business processes are, even to the business side, who did not necessarily know what they are."
"Provides the power to understand and automate processes."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"The process creation."
"Kofax is very easy to use, UI-friendly and allows easy data extraction."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"It's not so complex to design what you need to."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"Great with recognition providing a high level of confidence."
"Kofax TotalAgility is stable."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"The setup and configuration is complex."
"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"The configuration is not that easy, and the initial deployment took three months."
"Better integration with other products in the automation suite."
"The constant switch between Eclipse and its web versions can be annoying and confusing."
"Performance on large scale requirements could also be improved."
"I would like IBM to consider including AI-enabled process mining, robotic process automation, and very good OCR capabilities from the computer vision side."
"The business would like to use the product with a lot less IT and equipment involvement."
"The Transformation Designer of KTA can be made better."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"Table line item extraction is not possible through Quick Capture."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"The product's console version is old. It should also improve its forum."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Sometimes there isn't enough accuracy when it comes to extracts."
"It would be nice if the tool has more connectors to different systems. It is an expensive solution."
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