We performed a comparison between Dynatrace, Instana Dynamic APM, and OpenText Business Process Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"We can report and monitor on specific use cases which could not be monitored with SAP or other tooling."
"I like the PurePaths dashlet the most. This is mostly because as soon I open the PurePaths dashlet and sort by response time, there is the problem. Every time."
"Support is very transparent in issues, what they need to do, and how they need to fix certain issues and problems."
"Real-time information allows us to proactively tackle an issue before it affects our clients."
"Global overview of all app layers, including web servers."
"You can do deep dive analysis and find root cause quickly."
"Dynatrace helps to build business and non-business dashboards and the appropriate alarming on mail groups."
"Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."
"With Instana, the interface and the UI are very simple to use."
"Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration."
"The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is."
"The most valuable feature of Instana Dynamic APM is auto-instrumentation."
"The primary selling point of this product is its unparalleled transparency into the infrastructure."
"Visually, it's very good. It provides everything needed for dynamic detection, which is very useful."
"It is a stable solution."
"The stability has been very good over the years."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"We would like to see more dashboarding capabilities and the ability to export custom reports."
"Ease of use could be improved because it can be hard to determine how you made it to the screen you are on and how to get back to it later."
"Searches should be faster."
"Monitoring asynchronous code requires manual instrumentation (most of the time)."
"An area for improvement would be security. In the next release, I'd like to see more network-centric capabilities - Dynatrace is good at the network level, but I have to leverage other network solutions and integrate with them, but a holistic approach including the network as a one-stop-shop would be great."
"The dashboard could improve."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"The user interface is complicated, but recent web versions are getting better all the time."
"Its SLI and SLA features need improvement in setting up alerts."
"While it is already quite good, there is room for improvement in terms of providing better functionality"
"New Relic has a better UI in terms of how it presents the data."
"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."
"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work."
"We'd always like to see additional functionalities."
"The integration could be improved with more plugins or open API."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
