We performed a comparison between DX Spectrum, OpenText SiteScope, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Broadcom and others in DX NetOps."I can use it to detect whenever things go wrong on my network."
"The tool is very mature, and its valuable features are monitoring and configuration management."
"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."
"The Spectrum tool improved our network assurance levels for our business units."
"The containerization of different objects was very helpful in building an org structure. Being able to separately manage your MSP clients with separate visibility was also helpful."
"It is easy to navigate."
"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"It is very stable. We have not had any major issues in over 10 years."
"The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable."
"It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
"For the system environment, SiteScope can be useful."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"We have found the scalability capabilities to be okay."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"The most valuable feature of SCOM is real-time alerts."
"It has good graphs of what is going on within the operating system."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"I would like to see better scalability, and maybe, a more intuitive user interface. "
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"The interface is not nice and needs to be improved."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
"The Spectrum OneClick is a Java-based client, and that's aging. Really, before any new feature integration, I'd love to see a comprehensive rebuild of the UI."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"You can use OpenText SiteScope for small or middle environments. But if you want to monitor a large environment, it is not scalable. If you can monitor a large environment with OpenText SiteScope, it can be a valuable product."
"It may lack some features other products in the category have like more detailed transaction tracking."
"It could be more reliable using a database repository instead of a log repository."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"The graphs and dashboard in the solution are areas that need improvement."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"The interface is a little bit cumbersome and certain actions could be simplified."
"In a future release, they should add email notification alerts."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"The solution should be more user-friendly and offer a better user interface."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"There could be more integration of SIM in the solution."
"I would like to see better support for monitoring Unix-based systems."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
