We performed a comparison between CyberArk Privileged Access Manager, Palo Alto Networks WildFire, and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"I'm no longer the product owner for PAM, but I can say that the most useful feature is the vault functionality, which keeps all your passwords secure in a digital vault."
"The most valuable aspects of the solution include password management and Rest API retrieval of vaulted credentials."
"The product is for hardening access and making the organization more secure, therefore reducing chances of a breach."
"It gives us the capability to rotate passwords."
"We have accomplished our security goals. We have two-factor authenticated and vaulted our important accounts, so people can't just steal stuff from us."
"What I found most valuable in CyberArk Privileged Access Manager is the Session Manager as it allows you to split the connection between the administrator site and the target site. I also found the Password Manager valuable as it lets you rotate the passwords of privileged users."
"The solution has plenty of features."
"The solution is completely integrated with all the other Palo Alto products. I think that it is the best part for endpoint protection. The firewall features include URL and DNS filtering, threat protection, and antivirus."
"The most valuable feature of this solution is how it keeps up-to-date with viruses."
"Using WildFire has reduced the number of viruses and the amount of malware that comes into our system, which means that I don't have to rely on the end-users to identify it."
"It is stable and pretty much scalable."
"The most valuable feature is the cloud-based protection against zero-day malware attacks."
"You have better control because you define apps. You just don't define ports. You define apps, and the apps are monitored in the traffic. It is more specific than the Cisco firewall when it comes to our needs."
"Whole team can use the firewall and understand it."
"One on the main benefits is protection all time from anywhere."
"SSL inspection is a valuable feature."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
"The users are at different locations, and Zscaler helps us to put the organization's central security controls on these roaming users."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
"Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere."
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"This product needs professional consulting services to onboard accounts effectively based user profiles."
"CyberArk PAM could greatly benefit from an under-the-hood update; integrating machine learning algorithms could provide predictive insights."
"I would love them to improve their UI customizing features."
"There is room for improvement in the availability of custom connectors on the marketplace for this solution. Additionally, their services for the CICD pipeline and ease of integration could be improved."
"There is a lot of room for improvement in the report section. I also work on other tools, such as Thycotic, which allows you to create customized reports for your organization's needs. In CyberArk, there are limited reports, whereas in Thycotic or some of the other PAM tools, because the database is different, you can customize the report based on your needs through SQL queries."
"Performance of PIM could be better and intended for usability as well as security."
"It's hard to find competent resellers/support."
"There are certain changes that I was expecting in the previous version, and I hope that they are soon fixed. All of the problems that I have faced so far have been resolved."
"They provide a medium level of technical support."
"It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards."
"The price of WildFire should be reduced in order to make it more affordable for our customers."
"I think it would be nice for Palo Alto to work without the connection to the cloud. It is 100% powerful when connected to the cloud. But, if you disconnect from the cloud, you only get 40-50% power."
"The cost of the solution is excessively high."
"Other vendors have some sort of bandwidth management built into the firewall itself and Palo Alto is missing that."
"When you contact support, there is no guarantee that they will be available to help you tackle the issue that you are facing."
"Zscaler needs to add client-to-client communication. It's always client-to-server communication. The cloud and branch connectors could be improved because we're still dependent on traditional firewalls. They should eliminate this. They should also provide WAN devices should to compete with the SD-WAN solutions also."
"One thing that they could improve is the ability to import rules from other platforms."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Currently, the solution's interface is not that user-friendly."
"It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work."
"They should enhance the audit reporting feature."
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