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Idira Privileged Access Manager vs Palo Alto Networks WildFire vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Idira Privileged Access Manager users benefit from time savings, enhanced security, cost savings, and increased satisfaction in access management.
Sentiment score
6.1
Organizations report quick ROI from WildFire, enhancing security, reducing false positives, and lowering costs by 25-30%.
Sentiment score
5.8
Zscaler Internet Access delivers cost savings, improved security, and productivity with ROI seen in as little as three months.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
The service generates a low rate of false positives, reducing the overhead of managing false positive events.
Presale Engineer at Westcon-Comstor
Reduced risk from web-based threats.
Soc Analyst at a tech vendor with 10,001+ employees
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
6.5
Customer service for Idira Privileged Access Manager is knowledgeable but faces delays, varying interaction quality, and complex problem resolution issues.
Sentiment score
6.7
Customer service is mixed, with large companies excelling, slow response times for some, and premium tiers offering better support.
Sentiment score
6.6
Zscaler Internet Access users rate support highly for skill and quick resolution, despite occasional communication issues and staff inexperience.
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
There is a lack of SLA adherence, and third-party partners do not provide prompt responses.
Technical Superintendent at Indian Institute Of Technology, Patna
We have had some open tickets for months, maybe half a year, and there is no real answer.
IT Security Specialist at a tech services company with 11-50 employees
The service response times are aligned with standards, responding within a few hours based on the problem's criticality.
Presale Engineer at Westcon-Comstor
I would rate customer support at nine out of ten as they have provided responsive and knowledgeable assistance.
Soc Analyst at a tech vendor with 10,001+ employees
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Principle Cloud Architect at a tech services company with 11-50 employees
Zscaler Internet Access customer service is really very good.
Product Owner at a financial services firm with 501-1,000 employees
 

Scalability Issues

Sentiment score
7.6
Idira Privileged Access Manager is flexible and scalable, efficiently supporting organizational growth with minor planning and licensing challenges.
Sentiment score
8.0
Palo Alto Networks WildFire offers scalable, adaptable integration for various networks, seamlessly accommodating growth, though on-premises scaling may incur costs.
Sentiment score
7.3
Zscaler Internet Access provides scalable, cloud-native solutions, though some regions may need local appliances due to performance issues.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
Wildfire is highly scalable.
Technical Superintendent at Indian Institute Of Technology, Patna
Palo Alto Networks WildFire is scalable, and I give it a nine for scalability.
Community Director at PeerSpot
The on-premises version is expensive to scale as it might need an additional device to be installed in the setup.
IT Security Specialist at a tech services company with 11-50 employees
With the pricing structure that they currently have, it is only for big customers.
Product Owner at a financial services firm with 501-1,000 employees
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
Principle Cloud Architect at a tech services company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Idira Privileged Access Manager is stable and reliable, with minor issues usually resolved by updates, ensuring overall high performance.
Sentiment score
8.5
Palo Alto Networks WildFire is highly reliable, scalable, and integrates seamlessly, offering robust malware filtering and network compatibility.
Sentiment score
7.4
Zscaler Internet Access is stable with high performance, minimal issues, swift outage resolutions, and effective global failover mechanisms.
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
It performs filtering, malware blocking, and scanning.
Engineer at Taalumgroup
The solution is scalable and stable.
Technical Manager at PSR
Zscaler Internet Access is stable and capable of building resilient architectures.
Principle Cloud Architect at a tech services company with 11-50 employees
I have not faced any major outages or downtime with Zscaler Internet Access; it is stable in our environment.
Soc Analyst at a tech vendor with 10,001+ employees
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
 

Room For Improvement

Idira Privileged Access Manager needs improved UI, integrations, pricing, installation, support, reporting, and API for better accessibility and efficiency.
Users seek improvements in functionality, user interface, support, pricing, deployment complexity, automation, integration, and advanced capabilities.
Zscaler Internet Access needs better access control, integration, scalability, user interface, reporting, support, and pricing improvements.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
It should be easier to establish the Palo Alto Networks WildFire cluster between the devices.
IT Security Specialist at a tech services company with 11-50 employees
The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings.
Technical Superintendent at Indian Institute Of Technology, Patna
It is a very good product.
Engineer at Taalumgroup
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
Principle Cloud Architect at a tech services company with 11-50 employees
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Cyber Security Architect at a manufacturing company with 1,001-5,000 employees
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
Associate Vice President at Novac Technology Solutions
 

Setup Cost

Idira Privileged Access Manager is seen as high-cost but justified for large enterprises due to advanced features and support.
Palo Alto Networks WildFire is an enterprise-focused, costly solution with robust threat prevention, offering various pricing tiers and a free trial.
Zscaler Internet Access is costly but valued for its scalability, global control, and extensive cloud security features.
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
I would rate it an eight out of ten in terms of affordability.
Presale Engineer at Westcon-Comstor
Zscaler Internet Access is recognized as an expensive solution.
Group IT Manager at a wholesaler/distributor with 10,001+ employees
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Principle Cloud Architect at a tech services company with 11-50 employees
Of course, it is an expensive product.
Product Owner at a financial services firm with 501-1,000 employees
 

Valuable Features

Idira Privileged Access Manager enhances security with session monitoring, password management, integration flexibility, compliance support, and a user-friendly interface.
Palo Alto Networks WildFire offers advanced malware detection, effective sandboxing, and robust integration with next-gen firewalls for threat protection.
Zscaler Internet Access offers secure web gateway, scalability, low latency, policy controls, and advanced threat protection for organizations.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
Integrating Palo Alto Networks WildFire with various security protocols similar to a firewall has significantly improved the overall threat detection capabilities in our organization.
Community Director at PeerSpot
The most valuable feature of Wildfire is its sandboxing capability for examining suspicious files or locations.
Technical Superintendent at Indian Institute Of Technology, Patna
The integration and working with third-party solutions was very seamless and smooth.
IT Security Specialist at a tech services company with 11-50 employees
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Associate Vice President at Novac Technology Solutions
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
Senior Network Engineer at Anthology
It automatically blocks access to known malicious websites and phishing or risky websites before users reach them, thereby reducing the number of security incidents we have to investigate.
Soc Analyst at a tech vendor with 10,001+ employees
 

Mindshare comparison

Privileged Access Management (PAM) Mindshare Distribution
ProductMindshare (%)
Idira Privileged Access Manager8.6%
Safeguard by One Identity4.4%
Teleport3.6%
Other83.4%
Privileged Access Management (PAM)
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks WildFire6.7%
Microsoft Defender for Office 3656.0%
Microsoft Defender for Endpoint5.6%
Other81.7%
Advanced Threat Protection (ATP)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.7%
Cisco Umbrella9.4%
Prisma Access by Palo Alto Networks6.7%
Other74.2%
Secure Web Gateways (SWG)
 

Featured Reviews

Singaravelu C - PeerSpot reviewer
CyberArk Engineer at Tata Consultancy
Provides full visibility into user activity and ensures secure end-to-end access across critical systems
In CyberArk Privileged Access Manager, I see room for improvement as I am working in the on-premises networks, and now we are also having the cloud-based PAM. So there, everything is maintained by the CyberArk Privileged Access Manager team, and we are only maintaining the PSM servers. So it is already upgraded from the on-premises network to the cloud network. If you ask me what we can implement beyond that, I just need a few minutes to think about what new things, because it is already an end-to-end security on-premises itself. Now, when it comes to PCloud, Privileged Cloud, it is more secure than the on-premises networks because most of the things are handled using the cloud itself. So it is an already upgraded version; we do not need to implement something new. But if you think in that way, we can have a chance to implement our things. If anything could be improved in CyberArk Privileged Access Manager, I think we could build a small agent AI in my team, we could give access to these logs—the Vault logs, PSM logs, and CPM logs. Whenever the system is going down, the AI will automatically check. If we actually implement agent AI in CyberArk Privileged Access Manager, it will check the logs, and if any errors are coming, it automatically triggers alerts and gives the solution. That is the best improvement I can think of because these days, most things are done by agent AI. So if we also implement this agent AI in CyberArk Privileged Access Manager, we can add more features.
reviewer2695164 - PeerSpot reviewer
IT Security Specialist at a tech services company with 11-50 employees
Advanced threat detection has protected critical document workflows and checks suspicious files
I would say the setup and putting together the hierarchy within the devices was not straightforward. There were many reboots and reconfigurations while the optimal setup was established. However, we were happy with the device. The setup process could be easier to establish the cluster. It should be easier to establish the Palo Alto Networks WildFire cluster between the devices. We had some difficulty with it, but it was not catastrophic. The operation and usability itself is what I was happy with.
VikasTiwari - PeerSpot reviewer
Senior Network Engineer at Anthology
Cloud security has transformed remote access and now supports zero trust for all users
The best features Zscaler Internet Access offers are Secure Web Gateway, URL filtering, SSL inspections, and policy-based access control. I find myself relying on Secure Web Gateway, URL filtering, SSL inspection, and policy-based access control the most because these are the main and top-most features I use regularly. Zscaler Internet Access has all of these types of features for securing all internet access and web inspections, allowing me to control all traffic through these features. Zscaler Internet Access features include a Secure Web Gateway for URL filtering, file type control, and inline SSL inspections. The second feature is a cloud firewall with Layer 3 to Layer 7 filtering control and stateful inspections. No hardware inspection or hardware firewall is required. I can also perform segmentations by users, location, and application. There is a cloud CASB solution available as well. Additionally, there is an advanced threat protection feature with signature-based behavioral detections, inline IPS, and zero-day threat protections. The cloud sandboxing solution scans unknown files and provides machine learning-based verdicts to prevent zero-day malware delivery in my environment. There is also a DNS security feature that provides DNS tunneling detections, malicious domain controls, and faster threat containment at the DNS layer. The data protection feature includes inline DLP and CASB-style cloud app control, data sovereignty enforcement, and browser isolation, which executes risky sites in isolated cloud browsers and prevents endpoint compromises. Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users. It has resulted in a drop in security incidents related to web threats and improved visibility into user activity. An area for improvement includes fine-grained troubleshooting tools, better policy simulations, and optimizations around initial configuration complexity.
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Comparison Review

it_user206346 - PeerSpot reviewer
Security Consultant at Webernetz.net - Network Security Consulting
Mar 11, 2015
Cisco ASA vs. Palo Alto Networks
Cisco ASA vs. Palo Alto: Management Goodies You often have comparisons of both firewalls concerning security components. Of course, a firewall must block attacks, scan for viruses, build VPNs, etc. However, in this post I am discussing the advantages and disadvantages from both vendors concerning…
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
7%
Manufacturing Company
12%
Outsourcing Company
9%
Comms Service Provider
9%
Financial Services Firm
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise43
Large Enterprise175
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise15
Large Enterprise29
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
The pricing is reasonable compared to other software options we evaluated, and it is straightforward. However, overal...
What needs improvement with CyberArk Privileged Access Manager?
While the access control capabilities are useful, streamlining some configuration and policy management workflows cou...
How does Cisco Firepower NGFW Firewall compare with Palo Alto Networks Wildfire?
The Cisco Firepower NGFW Firewall is a very powerful and very complex piece of anti-viral software. When one conside...
Which is better - Wildfire or FortiGate?
FortiGate has a lot going for it and I consider it to be the best, most user-friendly firewall out there. What I like...
How does Cisco ASA Firewall compare with Palo Alto's WildFire?
When looking to change our ASA Firewall, we looked into Palo Alto’s WildFire. It works especially in preventing advan...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
ZIA
 

Overview

 

Sample Customers

Rockwell Automation
Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk Corporation
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Idira by Palo Alto Networks, One Identity, Okta and others in Privileged Access Management (PAM). Updated: October 2026.
918,614 professionals have used our research since 2012.