We performed a comparison between CyberArk Privileged Access Manager, Digital Guardian, and Palo Alto Networks WildFire based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."It enables us to secure accounts and make sure they are compliant."
"All of the features of CyberArk Privileged Access Manager are valuable."
"DVR like video recording and text-based recording for easier audits."
"Within the solution, I love the fact that everything is recorded. The configuration capabilities are great, too."
"We are able to rotate credentials and have privileged account access."
"It is scalable."
"We've written over a hundred custom connectors ourselves that allow us to do all types of privileged session management for various applications. On top of that, the rest of the API-based central credential providers allow us to get away from credentials that may be hard-coded in the script or some application."
"I find value in notifications from CyberArk when passwords fail verification and have other issues."
"There is a built-in endpoint detection response that helps save money."
"It has the added advantage of offering forensic analysis."
"The technical support is really terrific."
"It has been scalable."
"It can scale from 100 to 10,000. There's no problem with the scalability."
"The most valuable feature of Digital Guardian is its reputation. They have scored high on the Gartner Magic Quadrant."
"I like the solution's adaptive inspection and container inspection."
"In Digital Guardian, they have the cloud correlation servers that give you visibility work like EBR and the correlation server works very well for security analysis."
"What I like about Palo Alto is that it is a complete product, with everything in it."
"The most valuable feature is the cloud-based protection against zero-day malware attacks."
"Intuitive threat prevention and analysis solution, with a machine learning feature. Scalable, stable, and protects against zero-day threats."
"The solution has plenty of features."
"Stability-wise, I rate the solution a ten out of ten since we never faced any issues."
"It helps us when segmenting and securing the network and all sort of technologies, all sort of next generation needs. It's next generation phases of firewall like anti-virus, sandboxing, wifi, and VPN."
"It gives a more accurate assessment of a virus in terms of whether it's truly a virus, malware, or a false positive. We have some legacy software that could pop up as being something that is malware. WildFire goes through and inspects it, and then it comes back and lets us know if it's a false positive. Usually, when it finds out that it's not a virus, it lets us know that it's benign, and it can exclude it from that scan, which means I don't even have to worry about that one popping up anymore."
"The most valuable feature is the Automatic Verdict, to recognize whether something is a threat, or not."
"CyberArk has to continue to evolve with that threat landscape to make sure that they're still protecting those credentials that are owned by those that have privileged accounts in the firms."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."
"CyberArk PAM could greatly benefit from an under-the-hood update; integrating machine learning algorithms could provide predictive insights."
"It can be integrated with other systems, but it is not easy to integrate. It takes too long to integrate it. Its integration should be easier and simpler."
"Some of the additional features that we are looking at are in the Conjur product. I am specifically discussing key management, API Keys, and things for connecting applications in the CI/CD pipelines."
"The interface on version 9 looks old."
"I would like to see better automation in granting access, better tools, more efficient tools, to be able to customize the solution that CyberArk provides."
"It would be helpful if there was an on-premise version of the solution for companies that cannot use the cloud, such as government sectors."
"The solution has complexities around policy creation and deployment."
"Technical support could be better."
"If the client uses Windows 10 or 11 and Microsoft updates the operating system's version, Digital Guardian must update their product to match compatibility."
"The initial setup is a bit more complex than other solutions."
"Digital Guardian is an excellent solution but our experience with the partner has been the most horrible experience we have ever had with any partner."
"When considering potential areas for improvement, it may be beneficial for Digital Guardian to optimize its processes and reduce the computational demands on the system, particularly with regard to high CPU usage. Although Digital Guardian offers numerous benefits, it can consume a substantial amount of RAM and CPU power."
"Some features on Mac and Linux are not complete currently. For example, some device control features haven't been transferred over to the other systems. If they could have their Windows features also available on Mac and Linux, that would be perfect. Some of our customers have a Mac environment for their RD environment. Having the solution fully capable of handling everything in a Mac environment is crucial."
"It would be nice if there was an easier way to install and deploy it, such as through the inclusion of wizards."
"In the future, Palo Alto could reduce the time it takes to process the file."
"They should make their user interface a little more user-friendly."
"Many years back an update caused an issue with the firewall. However, Palo Alto not only informed us of said issue, they also sent an update that fixed the issue before I even had time to log in to determine if the issue affected our services."
"Palo Alto Networks WildFire could improve by adding support for manual submission of suspicious files and URLs. Additionally, it would be an advantage to add rule-based analysis. Currently, it uses only static and AI. We need to be able to analyze archive files."
"I don't think it needs to improve anything, except maybe the speed to deploy the changes."
"I think it would be nice for Palo Alto to work without the connection to the cloud. It is 100% powerful when connected to the cloud. But, if you disconnect from the cloud, you only get 40-50% power."
"Our main concern is that everything has to be synced with the WildFire Cloud and has to be checked through the subscription."
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