We performed a comparison between Code42 Incydr and SonicWall Capture Client based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"Ability to get forensics details and also memory exfiltration."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet is very user-friendly for customers."
"This is stable and scalable."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It has quite a bit of flexibility in configuring backup sets."
"Backup and recovery have been great, but I love having the ability to keep the hybrid type build which they offer."
"Works in the background and users are able to perform restores."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"Risk factors can be adjusted for all intricate details."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"Low system overhead, setting retention policies, ease of use"
"SonicWall Capture Client's scalability is nice."
"The initial setup is straightforward."
"SonicWall Capture Client has a serial number to connect to your firewall."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"The solution serves as a very stable platform."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Detections could be improved."
"The solution should address emerging threats like SQL injection."
"I haven't seen the use of AI in the solution."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Java, please get rid of Java."
"The application, written in Java, required far more system resources on a Client than other solutions."
"I think one we can improve is the compression."
"There doesn't seem to be any feature that is lacking."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"Reporting could use an overhaul. It is very limited."
"What I think could be improved is how I get support."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"They should improve their user interface."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"It takes technical support too long to resolve an issue."
"The biggest issue with SonicWall Capture Client is network latency."
Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews while SonicWall Capture Client is ranked 44th in Endpoint Detection and Response (EDR) with 6 reviews. Code42 Incydr is rated 9.0, while SonicWall Capture Client is rated 8.0. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of SonicWall Capture Client writes "A stable solution that is used for endpoint security and to protect computers from malware". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Forcepoint Data Loss Prevention, Morphisec and Backup and Restore for SharePoint & Microsoft Office 365, whereas SonicWall Capture Client is most compared with SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CrowdStrike Falcon, Bitdefender GravityZone Enterprise Security and Cortex XDR by Palo Alto Networks. See our Code42 Incydr vs. SonicWall Capture Client report.
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