We performed a comparison between Cisco Secure Email and MetaDefender Email Security Solutions based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The tool has a DLP solution which we can implement. Its database is updated regularly."
"Cisco Secure Email's most valuable is email certification."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"Administration of the email domains and custom filters are easily done via the web interface."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Microsoft Defender for Office 365 should be more proactive."
"There is room for improvement with the UI."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The user interface could be updated."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"Licensing is quite complicated for a number of customers, including ourselves."
"We cannot manage multiple devices from a single UI."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"The tool's pricing can be improved."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"Although the number of AV engines is good, it could be better."
"The DLP should be upgraded and has room for improvement."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while MetaDefender Email Security Solutions is ranked 24th in Email Security with 3 reviews. Cisco Secure Email is rated 8.4, while MetaDefender Email Security Solutions is rated 8.4. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway. See our Cisco Secure Email vs. MetaDefender Email Security Solutions report.
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