We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and ManageEngine Applications Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."It allows our operations team to have one single application to reference when investigating issues in our environment."
"The tool is flexible enough to be customized based on customer requirements."
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"The major advantage of the product is estate management."
"The most valuable features of the solution are alert management, alert generation, and event management."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"We are using the on-premise and cloud versions of Broadcom DX Application Performance Management."
"Being able to pull in and merge the infrastructure and application data."
"The triage can find the root cause for pent up issues."
"If we see something that we need to change or monitor, we can get it scripted pretty quickly."
"Stability is one of the strongest attributes of CA APM. It is very stable on all platforms."
"Product performance is awesome. It's covering all aspects of the application; good database metrics and internal application metrics. Just tons and tons of data."
"I have found Broadcom DX Application Performance Management to be scalable."
"We make custom dashboards for our development areas so they can understand how busy traffic affects their application with traffic. They can see how traffic directly affects their application in positive or negative ways."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"What I like most about ManageEngine Applications Manager is its price point, apart from its technicalities. The solution is cheaper than its competitors. ManageEngine Applications Manager has helpful documentation that makes setting it up straightforward."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"ManageEngine Applications Manager's installation is pretty easy."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"The initial setup was straightforward, without complexity."
"The most valuable feature is the ability to be able to monitor Kubernetes."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"BMC TrueSight Operations Management could improve the reporting."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The UI for the end users could be improved and more flexible than it is now."
"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."
"The following need improvement: 1) Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). 2) Support of new application server technologies, time to adopt new versions of them. 3) Dashboarding capabilities (as with all other vendors). 4) Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. 5) Mitigation of SPOF – PostgreSQL database, behind Team Center."
"The front-end representation should match other competitors such as AppDynamics."
"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"The stability could be more reliable."
"The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay."
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"Java Console uses too much memory."
"The information provided by ManageEngine is not deep-dive like IBM and CA provide."
"Lacks an SIEM solution which can be found in other products."
"An area for improvement in ManageEngine Applications Manager is artificial intelligence. If AI is integrated into the solution, it'll be a piece of cake. Currently, it's all configured manually."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"The dashboards in the interface need a lot of work."
"The problem is that implementation requires a significant amount of mapping effort."
"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"I would like the solution to improve the ability to track services."
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