We performed a comparison between BMC TrueSight Operations Management, Broadcom DX Application Performance Management, and JenniferSoft based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"It is a scalable solution."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"If we see something that we need to change or monitor, we can get it scripted pretty quickly."
"Measurement of response time"
"The deployment was easy."
"The executive dashboard we created gives a lot of visibility. There's no working on something for a little bit before someone knows."
"In terms of stability, it has been stable so far."
"The feature that I have found the most valuable is its user interface."
"Enables me to monitor multiple servers, applications, resources, and users"
"JVM memory monitoring and connection pool monitoring are valuable features."
"The dashboard is a valuable feature."
"BMC TrueSight Operations Management could improve the reporting."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"It would be better if the initial setup and deployment were more straightforward."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The solution's support service could be better."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"The solution is overly complex."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The stability could be more reliable."
"The upgrade was complex. The documentation could have been a little bit better, but other than that, it was okay."
"A CA APM agent takes a lot of memory. That is one disadvantage. If you configure CA APM correctly it will still consume around 15 to 20 percent of memory."
"The product displays some graphics and sometimes we want to have some different metrics in the same graphic but it doesn't display in the same scale, so it's quite complicated to see the metrics. If the product would be able to manage a double scale, it would be perfect."
"They need to add support for new frameworks, or at least provide a broader guide/perspectives to add them to monitoring specific agents to retrieve metrics with thresholds as a reference to guide the customer as to where they must go to achieve this."
"Dashboards need to be improved in order to make them self-explanatory."
"System incident analysis and performance monitoring need improvement."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"The solution is pricy and has room for improvement."
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