We performed a comparison between BMC Client Management and IBM MaaS360 based on real PeerSpot user reviews.
Find out what your peers are saying about JAMF, Microsoft, Kandji and others in Mobile Device Management (MDM)."One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The inventory and patch management tools are very valuable."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The support from BMC Client Management is very good."
"The most valuable features of the solution are patch management and software license management."
"Asset management is the most valuable feature and integral for device inventory."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"It allows us to have an updated inventory of all the devices in real-time with the ability to add personalized information."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"The solution is easy to implement."
"The solution does not offer the functionality of remote access to users."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"BMC Client Management could improve in the area of integration."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"The solution needs to add whitelisting because many customers request it."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"The user experience really isn't so good."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"It would be ideal to add support for the distribution of windows.exe applications."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The look needs to be updated and it could be simpler to use."
BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. BMC Client Management is rated 8.6, while IBM MaaS360 is rated 7.8. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, BigFix and VMware Workspace ONE, whereas IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, SOTI MobiControl, Jamf Pro and IBM MobileFirst.
We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
