We performed a comparison between Binary Defense MDR and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The case interface is Binary Defense MDR's most valuable feature."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"It is a stable solution...It is a scalable solution."
"The product's most valuable feature is its ability to view environmental activities."
"It is a scalable solution."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"I would like to see more frequent check-ins with our security status."
"The current reporting system could benefit from improvement."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We found a couple of bugs in the user interface."
"I would like to get more reports from Binary Defense about what they're blocking."
"One of the limitations that we have found is with communications and the languages in different countries."
"Sophos MDR lacks integration with MDM solutions."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"The integration with third-party solutions as an area for slight improvement"
"Once in a great while, an update fails."
"Threat intelligence is an area for improvement for MDR."
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
"They should improve XDR and threat protection capabilities for zero-day attacks."
Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews while Sophos MDR is ranked 6th in Managed Detection and Response (MDR) with 20 reviews. Binary Defense MDR is rated 9.2, while Sophos MDR is rated 8.4. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Arctic Wolf Managed Detection and Response, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Trend Micro Managed XDR, Arctic Wolf Managed Detection and Response and Bitdefender MDR. See our Binary Defense MDR vs. Sophos MDR report.
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