We performed a comparison between Binary Defense MDR and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The case interface is Binary Defense MDR's most valuable feature."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Binary Defense has a human service department that provides live monitoring for our systems."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"It indexes much faster, and is more reflexive because of the Enscripts."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It speeds up the process, so I can meet my deadlines."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The solution is very stable."
"The technical support is excellent."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"The current reporting system could benefit from improvement."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"I would like to get more reports from Binary Defense about what they're blocking."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"There were minor UI bugs."
"In the past, incident response time for tech support was slow."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"The reporting is a bit unreliable. It needs to be better."
Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews while OpenText EnCase eDiscovery is ranked 6th in eDiscovery with 8 reviews. Binary Defense MDR is rated 9.2, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Arctic Wolf Managed Detection and Response, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, CrowdStrike Falcon, Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS) and Microsoft Purview eDiscovery.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.