We performed a comparison between Barracuda Web Security and Filtering and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The solution is very simple to use and implement."
"It is straightforward to deploy and manage."
"I like that it does a lot of malicious content and is easy to manage. There are a lot of checkboxes, and you can add your own URLs or get it preconfigured."
"The support is fantastic."
"I have found the most valuable the ability to have insight into our web traffic and control its flow."
"The most valuable features are Barracuda's policies for filtering various websites according to the organization's policies and blocking traffic for any P2P application like torrents."
"The ease of use. It's pretty easy to use and navigate the UI... to either block or whitelist a web address."
"It's secure and useful from an administrative point of view, with controllable login monitoring and so on."
"It's a stable solution."
"The security of Trend Micro Web Security is good."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"The solution's scalability is good and we have more than 90 users for it."
"I feel that it is a user-friendly product that provides quick response to users."
"The most valuable feature of Trend Micro Web Security stems from the fact that it is neither a cheap nor an expensive tool."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"Considering other tier-one applications, like Next-Generation Firewall, they also have web security in-built within their appliances or applications. Barracuda is still lagging behind in features like that, so they need to update if they want to be in the top spot."
"It doesn't allow adding DNS filtering for off-site clients."
"The AD agent is an issue which my customers and I have encountered. Sometimes it refuses to start and, only as time goes by, does it become apparent that things are not working the way they should."
"This solution is substantially more expensive than the competitors out there, including Titan HQ or Limecast."
"The price could be better."
"Our problem is that it's a virtual appliance and we're moving to a new platform and, for whatever reason, we can't move it as it is... When we were migrating our virtual machines from the old to the new system, we determined rather quickly that it wouldn't migrate over."
"The solution’s customer support should be improved."
"The costs are a bit high in terms of licensing."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"The installation is a little bit complex."
"The product's scalability is an area of concern where improvements are required."
"The solution's scalability could be better."
"The stability of the product is an area of concern where improvements are required."
"I would like to see better scalability and better performance."
"The system should generate reports when an attack has been stopped, contained, or removed."
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Barracuda Web Security and Filtering is ranked 21st in Secure Web Gateways (SWG) with 10 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 13 reviews. Barracuda Web Security and Filtering is rated 7.6, while Trend Micro Web Security is rated 7.8. The top reviewer of Barracuda Web Security and Filtering writes "It comes with useful policy creation features but needs to improve its outdated tech and poor support". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Barracuda Web Security and Filtering is most compared with Forcepoint Secure Web Gateway, SonicWall CFS and TitanHQ WebTitan, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Symantec Proxy, Cisco Umbrella, Forcepoint Secure Web Gateway and Fortinet FortiProxy. See our Barracuda Web Security and Filtering vs. Trend Micro Web Security report.
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