We performed a comparison between Avaya IX Meetings, HCL Connections, and Skype for Business based on real PeerSpot user reviews.
Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings."Interesting collaboration features."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"I like the share information function."
"Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The most valuable feature is the Activity flow that is used to catch new activities."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"We like the tools our administrator can use to identify which calls had quality issues and why. This makes troubleshooting our user experience somewhat easier."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well."
"It's a good product, we like using it."
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"Increase in participant numbers reduces quality of video and sound."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"The solution should improve the chat and add more flexibility to make a call."
"I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."
"I would like to see an updated user interface and layout even though no functionality is missing."
"There are issues with the bandwidth, particularly for external meetings,"
"Make it user friendly."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
