We performed a comparison between ARIS Cloud and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"It's very easy to collaborate with. It's very user-friendly"
"The most valuable feature is GUI; it is very intuitive and easy to use."
"This solution has improved the way our organization does training."
"It has proved that it also works in complex circumstances."
"In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The solution provides us with a very good dashboard."
"The most valuable aspect of the solution is the various workflows."
"The case management functionality of this solution has been most valuable."
"It's a good tool for workflow automation."
"The solution is operating well overall."
"The stability has been good. We haven't had any issues."
"Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"I would like to see more support for architectural diagrams."
"There is room for improvement in the support."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."
"There is a scarcity of resources who have worked with this solution before."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"The workflow automation can be slow, so there is room for improvement there."
ARIS Cloud is ranked 25th in Business Process Management (BPM) with 12 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. ARIS Cloud is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live, Sparx Systems Enterprise Architect and Microsoft Azure, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our ARIS Cloud vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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