We performed a comparison between ARIS BPA, MEGA HOPEX, and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Software AG and others in Business Process Design."The solution has come up with a web portal that makes it easy to model and show to clients."
"It has helped me get some ideas across more clearly to my colleagues."
"You can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application."
"BPA, the modeling tool, is the main module used because of our need for documentation."
"Aris BPA has a lot of tools that are more professional than Bizagi."
"I am an advanced user. ARIS BPM is intuitive for me because I know the UML, BPMN, and EPC methodologies implemented in this tool. It is very easy to create processes for restructuring a company with some descriptions."
"MFT is quite attractive. A large amount of data is passed in almost no time and it is quite easy to use."
"This solution has helped us in terms of discovering business processes."
"The most valuable feature for this solution is the automatic updating and propagation of changes across the system."
"The most valuable feature is that the software controls everything from a single management window."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The tool is very simple and intuitive to use."
"The dashboard on the homepage makes for an enhanced view at a glance of the various work functions applicable to the user."
"It generates friendly websites and presents specific views of the enterprise (business, functional, applicative, technological, and infrastructure)."
"The ability to customize is valuable."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"Data extraction and auto-classification are great features."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"The most valuable features of this solution are automation, ease of billing processes with the process net, and low to no code development."
"The tool is low code which saves you from a developer."
"Kofax TotalAgility is a single package. They provide you with OCR capabilities, BPM capabilities, and case manager features."
"Now it has an OCR, optical character recognition, engine where it can extract data from the document."
"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"We should have the ability to download ARIS EPCs to Visio."
"While the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute)."
"Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users."
"The standard out-of-the-box solutions for modeling are not so good. You have to do some configuration to make it easier and more user-friendly."
"One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business."
"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."
"Displaying role allocation matrix models in ARIS Connect needs improvement."
"The user interface could be more intuitive and better designed."
"The tool's UI should be more user-friendly."
"Lacking more out of the box integrations."
"The initial setup is a little complex."
"The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more."
"MEGA HOPEX can improve process simulation in the BPA module. If the solution was better we would not have to use another solution for this purpose. Simulating scenarios in the future for the to-be processes is in demand. If we can have the simulation engine built inside MEGA HOPEX, we would not have to purchase another license or solution to integrate them with each other. This would be a great improvement."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"The product's console version is old. It should also improve its forum."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"It’s not truly low code yet, as every two or three projects, you will have a situation where you have to go behind the essential things. You will definitely still need to customize."
"Sometimes there isn't enough accuracy when it comes to extracts."
"Kofax needs to improve the low-code or citizen developers."
"The Transformation Designer of KTA can be made better."
"Kofax TotalAgility is quite vast and complex as a product. We came from Kofax Capture and Kofax Transformation, then we started learning Kofax TotalAgility, so there are a lot of things that were quite straightforward in the Kofax Capture and Kofax Transformation cross-motion modules, but to do those in Kofax TotalAgility was a bit more complex or quite long-winded and could be improved. In the next release of Kofax TotalAgility, it would be good to have a straightforward low-code or no-code process because there were instances we struggled with having to put logic into a script or a .NET script, then calling that script, instead of the process being low-code, no-code."
"Kofax should improve its handwritten extractions."
