We performed a comparison between ARIS BPA, IBM Case Foundation, and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM)."You can relate different aspects of an organization to each other, and you can clearly define the rates seen in the application."
"The most valuable features of ARIS BPA are its flexibility and reporting."
"you want to do modeling with the old notation form, ours was EPC, you can use the same object in the BPMN because the database is built in a way that you can use both things. So you only have to define it once, and if the notation form is BPMN and those kind of activities, you can use the same EPCs, so there is a connection between them."
"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."
"The most valuable features are business process modeling and reporting."
"The solution provides integrations to ServiceNow and other systems, flexibility of connectivity, and reporting."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"BPA, the modeling tool, is the main module used because of our need for documentation."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"The most valuable feature is the content manager part of the file as it is very stable, robust, and reliable."
"It's very easy."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"The solution is scalable."
"It is easy to set up workflows that notify the user depending on certain events."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The client and the IBM content navigation are the solution's most valuable features."
"The interface is quite simple and easy to use, even for beginners."
"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."
"The solution's case management is its most valuable aspect."
"Allowed us to develop and quickly release with confidence using cloud technologies."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The solution is able to support the size and scale required."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product."
"The workflow approval process could be represented better in the overviews."
"While the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute)."
"User interface (UI)."
"They should make improvements as per customer requirements."
"There is a lot of room for improvement. They need to increase the performance of the system flow. They need to support it more. ARIS Process Governance is still quite basic, and they are using an old BPM and process automation module."
"Making it more customizable and easy to learn would be a benefit."
"The tool's installation and configuration part needs to improve."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"There are some features that could be enhanced like the document viewer"
"The interface needs to be more user-friendly."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"The cloud version could use more stability."
"The service as it currently stands is out-of-date and lacks flexibility."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"They need to support the solution better, at this time the company does not have enough support."
"Pega should work on redefining their model and creating a demand for their skills."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"The workflow automation can be slow, so there is room for improvement there."
"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."
"They are currently spending some time on improving the product with respect to machine learning, especially related to robotic automation. They probably could be a little more adept on that area would help."
"It needs more integration with other platforms."
