AppDynamics vs BMC TrueSight Operations Management vs Savision Live Maps comparison

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AppDynamics Logo
18,890 views|12,224 comparisons
89% willing to recommend
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2,869 views|1,963 comparisons
88% willing to recommend
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189 views|155 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AppDynamics, BMC TrueSight Operations Management, and Savision Live Maps based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2024).
769,789 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I think the performance and interface are the most important features.""It reduces the time to resolve issues and requires less manpower.""AppDynamics provides us with detailed information about the performance of the underlying infrastructure, including servers, databases, and external services.""AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically.""Transition tracing is the most valuable is pretty easy and useful, but the user experience piece is also good.""It helped to find quick solutions for specific business transactions.""The best features of AppDynamics would be the code application monitoring capabilities.""We can make custom alerts in our system for specific issues like high CPU utilization or application downtime."

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"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day.""The tool is flexible enough to be customized based on customer requirements.""The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event.""It is breadth. It covers so many different technologies which can roll up into a single console.""It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools""It is a scalable solution.""The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down.""It allows our operations team to have one single application to reference when investigating issues in our environment."

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"This helps to centralize multiple monitoring solutions and streamline integration into ITSM."

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Cons
"There are many KPIs that are not available in AppDynamics.""AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good.""In the current version of AppDynamics, there is a correlated section, where we can see all servers’ performance along with application performance, but network performance is missing.""Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution.""AppDynamics should improve its ability to track all the transactions.""Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from.""AppDynamics lacks integration with cloud technology. It probably isn't a good fit for emerging enterprises because it's an on-premise solution, and many newer companies are moving to the cloud. AppDynamics' on-premise technology works reasonably well, but it doesn't have cloud features.""The Log Analytics feature is a bit complicated."

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"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure.""We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy.""BMC TrueSight Operations Management could improve the reporting.""The solution is a little obsolete.""More modules for less popular applications and better documentation.""The product must provide application or service monitoring features.""BMC's online documentation is often incorrect or incomplete."

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"Perhaps more focus can be done on the CMDB portion and bi-directional communication to the ITSM system, but this is a small portion."

More Savision Live Maps Cons →

Pricing and Cost Advice
  • "The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
  • "As a technical person, and as an application development team, they all understand that this is the right tool for us. But when it comes to budget and financial matters, it takes days and weeks to convince upper management to buy this tool. So they should do something more on licensing costs."
  • "It is not a cheap tool, but you also save in manpower to setup because it is easy and fast. At the end of the day, I think the revenue is much better. BUT, they have an awful co-term mode of licensing."
  • "It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
  • "Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
  • "It would be better if there were more solutions incorporated into the base price. ​"
  • "The way it is structured in terms of price could be better. You pay for individual modules and that adds on to the cost, which detracts you from implementing those modules and slows you down."
  • "Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
  • More AppDynamics Pricing and Cost Advice →

  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
    Top Answer:Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your… more »
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    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
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    Also Known As
    AppD, AppDynamics APM
    ProactiveNet, TrueSight Operations Management
    Live Maps
    Learn More
    Overview

    AppDynamics is a leader in APM (application performance monitoring) tools. The solution is designed to help you spot application issues on the spot so you can get to the root causes of problems, all in real time. In addition, AppDynamics offers seamless traceability and is fully capable of enhancing application performance and visibility in the multicloud world. It uses AI to solve application problems and prevent them from occurring in the future. AppDynamics is a great tool that can help your organization make critical, strategic decisions and is ideal for businesses of all sizes.

    AppDynamics Features

    AppDynamics has many valuable key features. Some of the most useful ones include:

    • Code level visibility
    • Dynamic baselining
    • Powerful alerting
    • Visibility and control
    • Quick installation
    • Mobile real-user monitoring
    • Browser real-user monitoring
    • Application performance management
    • Database agents
    • Server visibility
    • Trend database performance over time
    • Data retention
    • Monitors multiple platforms
    • Troubleshoots performance issues
    • Synthetic monitoring
    • Continuously monitors in a high-volume environment

    AppDynamics Benefits

    There are many benefits to implementing AppDynamics. Some of the biggest advantages the solution offers include:

    • Deep insights: The AppDynamics solution can provide deep insights into your processes, including real-time insights into performance, user experience, objectives, and business outcomes.
    • Unified monitoring: With AppDynamics, six monitoring applications are combined into a single robust solution. In turn, you gain complete visibility and multi-channel user experience management. The solution’s unified monitoring also quickly produces previews that are more accurate.
    • Data-led customer experience: By using AppDynamics, you can ingest and analyze data across your entire technology stack and transform it into detailed visualizations. This allows you to easily make the right business decisions while enhancing the user experience and also driving better business results.
    • Advanced network visibility: AppDynamics allows you to gain insight across your entire technology stack. As a result, you have greater visibility of the external networks that your applications rely on, which enables you to quickly resolve issues with connections to Domain Name Service (DNS), Internet Service Providers (ISPs) and Software-as-a-Service (SaaS) providers.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the AppDynamics solution.

    Chandan K., Associate Director at a financial services firm, says, “The tracing is the most important aspect of the solution. The way it traces the information within the particular application or within the particular infrastructure is great. That actually helps. Apart from that, all of the data that's in the production APM is good.”

    PeerSpot user, Yacin H., Responsable Commercial at Zen Networks, mentions, “You can use one module for each server, for each application, and for each API”. He also adds, “With the solution you can put add-ons on it and it's very customizable. You can customize it easily. If you want something that the tool doesn't have, you can add it easily.”

    Another reviewer, a Head Of Information Technology at a mining and metals company expresses, "The solution helps us save a lot of time on certain tasks. The dashboards of the solution are excellent. The stability is good.”

    David G., Systems Engineer at a tech services company, states, “The solution has beneficial application analysis, is highly scalable, and has a great ROI.”

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Business Service Management Visualization & Grouping Tools for Microsoft System Centre
    Sample Customers
    Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    Municipality of Alphen, Farah Leisure Parks Management LLC, Mail Technology, Austria Card, SMR Automotives
    Top Industries
    REVIEWERS
    Financial Services Firm33%
    Computer Software Company11%
    Manufacturing Company7%
    Aerospace/Defense Firm6%
    VISITORS READING REVIEWS
    Educational Organization41%
    Financial Services Firm17%
    Computer Software Company10%
    Manufacturing Company4%
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company15%
    Real Estate/Law Firm12%
    Manufacturing Company11%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise69%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise46%
    Large Enterprise47%
    REVIEWERS
    Small Business43%
    Midsize Enterprise10%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise63%
    Buyer's Guide
    Application Performance Monitoring (APM) and Observability
    April 2024
    Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: April 2024.
    769,789 professionals have used our research since 2012.