We performed a comparison between AppDynamics, BMC TrueSight Operations Management, and CA Application Delivery Analysis [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"The most valuable feature is the flow map."
"Error analysis in the troubleshooting sections go straight to the point."
"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"I think the performance and interface are the most important features."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"The initial setup is simple."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"The solution has a very good business event manager tool."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"I like the event management part."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The pricing is relatively low compared to other solutions in this area. I'd go so far as to say it's even significantly less than the competition."
"The most valuable feature is the fault management monitoring."
"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."
"If AppDynamics could do a one-agent function with their actual monitoring effectiveness, it will be the greatest tool."
"I would like to be able to monitor both cloud an on-prem infrastructures, displayed in one dashboard."
"Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from."
"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."
"It is stable, but the only downside is the licensing part."
"AppDynamics is agent-based, so some customers are reluctant to install the agents in all their production environments. It would be helpful if they had an agentless version. It covers applications on the server, but the solution is weak on the network side. The agent is not deployed on the network components, so it cannot provide complete information about issues on the network layer."
"There could log management features included in the product."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The solution could improve its price."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"More modules for less popular applications and better documentation."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The UI for the end users could be improved and more flexible than it is now."
"My biggest complaint about ADA is that you have to rely on dedicated appliances."
"The user interface needs improvement."
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