We performed a comparison between AppDynamics, Aternity AppInternals [EOL], and BMC TrueSight Operations Management based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Has helped us to increase customer acquisitions and reduce revenue leakage."
"The AppDyniamics technical support is good. We haven't had any problems with them. They answer very quickly."
"The solution helps us provide a better user experience to our customers."
"Error analysis in the troubleshooting sections go straight to the point."
"I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions."
"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"Before we moved the code to AppDynamics, we had to compare the agile process and also had to make sure that they're following the standards."
"It helped to find quick solutions for specific business transactions."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"Transaction Tracing is the most useful. Being able to have the transaction stitched together so we can see where the problem is has proven invaluable."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"I like it that one can match IPs with the application name."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"Synthetic transactions, WMI and SNMP query capability."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."
"It is very helpful to be able to apply rule-based routing to alerts."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"The tool is flexible enough to be customized based on customer requirements."
"The solution has a very good business event manager tool."
"The Log Analytics feature is a bit complicated."
"I would like to see something that lets me set real dollar figures, not just to outages, but to the solutions as well... when I'm looking at problems and have found a problem that I know I need to address. I could flag it off and have AppDynamics estimate how long a person would have taken to find that without it. That would give me a lot of leverage for justifying the existence of APM, which I really need."
"There could log management features included in the product."
"There are too many installers available for this solution."
"We have had downtime, which has been the result of config, application, or cord issues."
"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."
"It needs strengthening in the database tiers."
"The technical support is not very good and should be improved."
"The recording mechanism for synthetic transactions could be improved as well."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"They should find a way for report generation from TTW to run quicker."
"It would be great if the solution could offer fixed bundles and more features."
"We'd like to be able to find out performance problems on application class and methods."
"We have put in a request as an enhancement that we would like to search for items. If we're searching for a URL and we want to know was it a get or was it a post."
"The product must provide application or service monitoring features."
"BMC TrueSight Operations Management could improve the reporting."
"The solution is overly complex."
"It would be better if the initial setup and deployment were more straightforward."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The solution's support service could be better."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
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