AppDynamics Server Monitoring vs Everbridge IT Alerting comparison

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AppDynamics Logo
1,100 views|897 comparisons
100% willing to recommend
Everbridge Logo
1,229 views|738 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between AppDynamics Server Monitoring and Everbridge IT Alerting based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The platform is reliable in identifying the core system issues.""We can view the server activities, including issues in the process, with a single click.""The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code.""Setting up the monitoring agents was straightforward.""The product has the ability to drill down to the errors whenever we have issues.""The solution offers great visibility that allows you to track where errors originated.""It is a stable solution. Stability-wise, I don't see any problems in the solution...The solution's technical support was good.""I like Business iQ the most, so far. It has great analytics configurations and I can get real-time updates. We have eCommerce releases every week. So the one use case that I use Business iQ is to compare before and after release performance using AppDynamics."

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"Valuable features include incident management and ease of integrations.""You can configure the tool to escalate if no action is taken within a certain time period. That avoids sending off an alert that nobody deals with and where nobody knows that nobody has dealt with it.""By leveraging Everbridge, with a few clicks of a mouse, we are able to go in and request as many teams as we require to respond to an incident and bring them together to collaborate much faster.""You can program in rotations, shifts, and scenarios of different kinds and it allows you to page multiple people, or people in sequence, or a group of people simultaneously.""Even in the first few months, we realized some of those benefits around shortening the time to resolution.""The most important feature, from our perspective, is the integration with our ticketing system. That eliminates wasted motion and time in drafting and sending and finding the right distribution list.""Valuable features include having the Calendar built in. That allows for on-call rotation to be set once and left alone. Also, Slack Integration enables us to have all the information from an incident and discussions documented through Slack, without input.""The most valuable feature is the support calendars."

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Cons
"The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics.""The solution has performance issues after we deploy the agent.""An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly.""I could not find a user-friendly interface for querying, and analytics sometimes gives the wrong results...I feel that analytics could have been better in searching and running the analytical queries.""In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages.""I would like the ability to choose from some pre-defined dashboards and reports because as it is now, you have to define them separately for each implementation.""The solution could be more mobile friendly.""The product’s dashboard could be more easy to implement."

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"I swapped two people's weeks, and at least from what I saw, I had to do each day individually. It would be nice if I could swap two people's weeks without having to do it each day.""An incident management feature would be nice because, as it stands now, you select different items when you're filling out a form to launch a notification. If those were more conditional it would help. Right now it just puts out whatever you put into the form, whereas, if you could specify a "yes" or "no" and it would input a different verbiage, that would be nice to have, instead of having to spell out all the verbiage.""There is some room to improve the initial-rollout functions which are a little bit painful.""What I would like to see is vendor alerting. It's not structured to take into account that users outside of our environment, users outside of IT, may not be in the group. IBM is an outside vendor for us, and we have IBM CEs who come in on a regular basis. If there's a problem, we call those vendors in. That should be tied into the system where we can say that vendors A, B, and C have these users and we want them available to come into the office when there's an issue. We want to be able to alert them in the same way we alert internally.""The feature that xMatters has that Everbridge doesn't have, or has in a limited way, is a method of funneling some alerts, as an FYI, to other stakeholders who are not necessarily prime actors in an incident.""An ability to get to the database that houses our information would be great. Currently, we are at the mercy of Everbridge and, if they do not have the function built, we cannot gather the information that we would like.""Lacks ability to customize messages.""The ability to not have to worry about the IT alerting and calendar resources. I would like it to be simpler in the sense of a different cost structure."

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Pricing and Cost Advice
  • "My understanding is that the price of this solution is quite high, compared to other products."
  • "The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
  • "The solution has a high cost."
  • "AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."
  • "The tool is expensive."
  • More AppDynamics Server Monitoring Pricing and Cost Advice →

  • "When we did our contract, we did a three year contract with fixed pricing. We locked in the pricing for three years. As we have grown, we locked in pricing for additional units of employees."
  • "Their call structure is based on how many people are IT alert people and who is on the calendar, and the cost will be driven by those numbers versus if you are using it for the non-IT alert. As you look at the competition and other vendors, make sure you truly understand your cost structure with them."
  • "They are one of the top three most expensive products. I also understand if you are going to use them for IT alerting, it is worth it. They are competitively priced, but the IT alerting is the differentiator. The way that they market it and push it out. That is their premier function."
  • "Pricing is reasonable."
  • "For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective... I think that people will find that Everbridge is a great listener and is willing to meet in the middle."
  • "Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing confusing about it."
  • "We thought the base product was pretty reasonable. It can pricey once you start adding stuff on."
  • "It saves us a lot of time."
  • More Everbridge IT Alerting Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The platform is reliable in identifying the core system issues.
    Top Answer:It's true; it's not an inexpensive solution. Dynatrace and AppDynamics are consistently on the pricier side. However, when comparing with other solutions like Datadog or New Relic, it becomes apparent… more »
    Top Answer:If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a… more »
    Top Answer:It's mainly for mass notification and pooling of contacts. Pooling of customers is valuable.
    Top Answer:It's a seven out of ten for us in terms of pricing. We've just gone through a process of looking at other solutions.
    Top Answer:I know that we get frustrated at the capacity of SMS messages. It's not very long, and if you want to send a long message, they end up sending you a link to the rest of the message. It's not easy to… more »
    Ranking
    Views
    1,100
    Comparisons
    897
    Reviews
    10
    Average Words per Review
    524
    Rating
    8.2
    Views
    1,229
    Comparisons
    738
    Reviews
    2
    Average Words per Review
    447
    Rating
    7.5
    Comparisons
    Learn More
    AppDynamics
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    Overview

    Application-centric server monitoring in context of your business transactions to proactively isolate and resolve application performance issues faster with actionable, correlated application-server metrics.

    Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.

    Learn why 5,400+ enterprise customers trust Everbridge (NASDAQ (EVBG)) with their IT Response Automation Management and IT Alerting solutions; visit ITAlerting.com to learn more or request a demo.

    Need Integration with your ITOM, ITSM, SIEM tools?

    Plug Everbridge IT Alerting directly into your ITOM, ITSM, SIEM, IT Monitoring tools including ServiceNow or BMC Remedy with our certified, two-way integrations and automatically contact the on-call IT team members, launch conference bridges and automatically escalate to the senior personnel in case of major IT incidents.

    Sample Customers
    Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
    Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
    Top Industries
    REVIEWERS
    Financial Services Firm27%
    Retailer18%
    Hospitality Company9%
    Computer Software Company9%
    VISITORS READING REVIEWS
    Financial Services Firm33%
    Computer Software Company18%
    Media Company6%
    Government5%
    REVIEWERS
    Financial Services Firm26%
    Pharma/Biotech Company16%
    Energy/Utilities Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Computer Software Company15%
    Financial Services Firm14%
    Government10%
    Healthcare Company10%
    Company Size
    REVIEWERS
    Small Business22%
    Midsize Enterprise11%
    Large Enterprise67%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise16%
    Large Enterprise71%
    REVIEWERS
    Small Business13%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise11%
    Large Enterprise73%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    769,479 professionals have used our research since 2012.

    AppDynamics Server Monitoring is ranked 19th in IT Infrastructure Monitoring with 16 reviews while Everbridge IT Alerting is ranked 9th in IT Alerting and Incident Management with 22 reviews. AppDynamics Server Monitoring is rated 8.2, while Everbridge IT Alerting is rated 8.8. The top reviewer of AppDynamics Server Monitoring writes "A highly stable and scalable solution that provides real-time information on servers". On the other hand, the top reviewer of Everbridge IT Alerting writes "We have seen substantial savings with its usage as it drives down our MTTR". AppDynamics Server Monitoring is most compared with OpsRamp, Zabbix, ITRS Geneos, Nutanix Prism and PRTG Network Monitor, whereas Everbridge IT Alerting is most compared with PagerDuty Operations Cloud, ServiceNow, OnSolve Platform for Critical Event Management, xMatters and Opsgenie.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.