We performed a comparison between AppDynamics Application Analytics and New Relic based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"It's pretty stable."
"Provides good overall application performance and transaction errors."
"Immediately allows you to see the relationships between the different nodes."
"Application Analytics' most valuable features are the real-user monitoring and the agents installed in the software stack on the application server."
"We had no issues with scalability. It was very good for us."
"All the metrics are baselines in networks, infrastructure, application, and user experience. AppDynamics offers its own query language. It is called ADQL. You can write code of any kind to do queries and analysis and you can use those within the reporting or within other research."
"The analytics are great."
"The solution offers good documentation."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"It has given us better insight into the performance of the system."
"The challenge in the installation is that you have to configure a lot of things manually. The way you install and configure it is not straightforward."
"The user experience is quite confusing. There are too many different development stages. The UI is not very intuitive."
"Customization requires a few manual tweaks."
"This feature needs to be properly described to a client, and then the client needs to have a use case. There are some clients which do not need it and some clients who do. It is not for everyone and is dependant on their use case."
"The initial setup is a bit complex."
"Application Analytics' performance in pure and native cloud environments could be improved."
"This is an expensive solution."
"The price needs improvement."
"The customization of the start and end time is kind of cool."
"The price could improve."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"New Relic needs to improve is the user data schema."
"The deployment process could be improved."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
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AppDynamics Application Analytics is ranked 10th in IT Operations Analytics with 11 reviews while New Relic is ranked 2nd in IT Operations Analytics with 152 reviews. AppDynamics Application Analytics is rated 8.2, while New Relic is rated 8.6. The top reviewer of AppDynamics Application Analytics writes "Offers very good application performance and features which reflect backend health". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". AppDynamics Application Analytics is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our AppDynamics Application Analytics vs. New Relic report.
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