We performed a comparison between Acronis Cyber Protect, Carbonite Server, and KeyCloud Backup and Recovery based on real PeerSpot user reviews.
Find out what your peers are saying about Veeam Software, Commvault, Zerto and others in Cloud Backup."Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"Our customers can backup to local storage and they can back up or replicate to the cloud."
"It's always stable. It's very good, useful, and user-friendly."
"In our recent experiences, Acronis Cyber Protect proved most valuable during instances of colleagues facing migration challenges due to ransomware impacts. In these situations, where servers and backups were affected, having a backup stored in external drives or other devices within our data centers posed risks. To address this vulnerability, we decided to shift to a cloud backup solution."
"Acronis Backup is easy to use, intuitive, and has high performance."
"The image backup and image restore features have been very beneficial to us."
"It has simple buying options and deployments. You can buy on-cloud, on-premises, or hybrid solutions. Acronis Backup is very easy to deploy. It also does not consume much hardware. The administrator's tasks are very simple. It is very user friendly, and it also has good security features with low-level encryption and data encryption."
"The main reasons that our customers like Acronis are that it is very strong and easy to use."
"I find the BMR/image and the recovery pieces are valuable."
"Easy verification of things is the most valuable feature."
"Technical support handled all our issues quickly and effectively."
"It does not slow down your computer or use a lot of resources as it works."
"The solution is very stable."
"The solution is a free engine to help work with the container."
"The efficiency and convenience are excellent."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The most important features is that it provides consistent cloud-based backup."
"The licensing approach becomes intricate when dealing with SharePoint."
"There are times when the backups are slow. A faster backup would be better."
"Acronis has some limitations on the cloud side."
"It could have a better ability to manage backups over a longer period."
"We would always support better pricing."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"The solution's reporting feature could be better."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"They do not yet have USB recovery but they are adding it in coming releases."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"We backup a lot of information in a 24-hour period. It works fine. But there's always room for improvement on that."
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