We performed a comparison between Accedian Skylight, Broadcom DX Application Performance Management, and Dynatrace based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."
"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."
"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."
"The response times, with the performance, are really interesting too, where you can see the packet loss."
"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."
"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."
"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."
"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."
"We are able to spot issues much quicker with the use of the out-of-the-box metrics given to us by CA. But we also develop that further with the use of the EPA Agent and expand what we can give and show the business by creating our own scripts. This has allowed us to develop our own self-monitoring and before anybody else sees the issue we are on hand to solve that as quickly as possible."
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"Command center is a new feature that provides agent maintenance and support without involving the application team. It saves lots of time for APM team."
"If we see something that we need to change or monitor, we can get it scripted pretty quickly."
"It is very useful and helpful with the analysis of historical performance data."
"The deep-process instrumentation gave us an opportunity to understand application process performance in detail."
"The configuration and the manager tool are good features."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"Provides bespoke dashboards and reports which help our business to grow."
"The ability to really drill into performance issues and help our application teams understand what is causing the business's problems."
"It is easy to see what areas you want to alert on and catch."
"It helps developers fix old and new problems, helps businesses to understand conversions, statistics, and service health."
"Its AI can tell us when something is wrong, including the impacts and the root cause."
"Automatic instrumentation of new services and technology without the need to install specific agents or modules."
"Dynatrace shows the customer path, common errors on desktop and mobile, and allows us to achieve faster page loads."
"The Recorder for setting up a synthetic monitor is a really great tool for non-technical staff to be able to set up a monitor."
"The Accedian Skylight user interface still has room for improvement."
"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."
"If you want a new version, you go to the website. The hardest part is finding the link, where is that .bin file? Sometimes it's pretty hidden in a document... it's hidden in the release notes or in another file somewhere. And it's usually not on the first page either."
"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."
"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."
"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."
"This solution is expensive compared to some others."
"Some of the Skylight applications are a little newer, and they're still moving through initial revs. There are certain bugs, but nothing is insurmountable... It will just take a little bit of time for their user interface to get a little bit better."
"I think as we're all moving forward to automated deployments, it'd be nice to have that out-of-the-box with this product."
"The integration with CA Spectrum is quite difficult to create, and it is also only one way, only being used to view alarms coming from CA APM."
"In order for the tool to be successful, at least in our organization, it will need to have more self-serve features for implementation, instrumentation, and then modification of metric data from the APM."
"Very often, we use tools such as Kibana or Jaspersoft for dashboards and reporting on CA APM data because CA APM’s old interfaces do not reflect well in modern displays, compared to those new tools."
"There is no auto flow diagram, and the alert mechanism is not as good when compared to other tools."
"One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful."
"Support could be much better."
"The APM upgrade procedure is a bit complicated with compatibility issues which can emerge like between agents and EM/Collectors."
"Regarding features, it would be good if there would be some features regarding app security."
"The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well."
"The solution could improve on integration, cloud services, and making the configuration less difficult."
"Some technical architectures are based on an event mechanism operating via a publish/subscribe system. APM technology sometimes reaches its limits to go upstream."
"We would like the AI to produce more scientific data with less configuration."
"This solution needs better support for security and monolithic batch processes."
"This solution could be improved with better compatibility with legacy applications."
"The integration with PagerDuty is currently broken on mobile."
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