I use Codebeamer for controlling or arranging client modifications, test data, and other tickets.
Time-saving features and helpful support with network setup improvements needed
Pros and Cons
- "Utilizing Codebeamer has helped my organization by saving time in our processes."
- "Codebeamer is not completely compatible with our internal network setup."
What is our primary use case?
How has it helped my organization?
Utilizing Codebeamer has helped my organization by saving time in our processes.
What is most valuable?
One valuable feature of Codebeamer is its ability to save time.
What needs improvement?
Codebeamer is not completely compatible with our internal network setup, which could be improved.
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For how long have I used the solution?
I have been using Codebeamer for about ten years.
How are customer service and support?
I am satisfied with the technical support from Codebeamer. When I create a ticket for an issue, the support engineers try to resolve the trouble.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have not used other ALM tools like Polarion.
Which other solutions did I evaluate?
I am aware of Polarion but have no experience using it.
What other advice do I have?
I'd rate the solution six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: September 2025
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