I work for a system integrator and Cisco NGIPS is one of the products that we implement for our clients. This is a solution for enterprise networks and it has a lot of advanced features including security intelligence feeds and DNS security.
Networking Security Consultant at a comms service provider with 51-200 employees
Good support, stable, and has a lot of advanced security features
Pros and Cons
- "The integration with the Cisco portfolio is very helpful."
- "Multi-internet line load balancing should be supported."
What is our primary use case?
What is most valuable?
This product can be integrated with other solutions from the Cisco portfolio including Cisco ISE and SecureX. The integration with the Cisco portfolio is very helpful. Cisco ISE will give full control in any network and it can be used to isolate any infected or misbehaving users automatically.
What needs improvement?
Multi-internet line load balancing should be supported. It is available from other vendors and should be included with this product.
What do I think about the stability of the solution?
This is one of the most stable solutions in the firewall world.
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What do I think about the scalability of the solution?
Cisco takes scalability into consideration. My clients vary in size from small and medium-sized businesses to enterprises.
How are customer service and support?
The best support that I have ever dealt with is from Cisco. I am very satisfied with their service.
Which solution did I use previously and why did I switch?
I have experience with a lot of network security products. These include solutions by Cisco, Palo Alto, Fortinet, and Forcepoint.
How was the initial setup?
The initial setup is very simple and in one or two hours, it can be up and running.
What's my experience with pricing, setup cost, and licensing?
The licensing can be billed annually or in multi-year contracts such as three, four, or five years.
What other advice do I have?
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner, integrator

Manager - Automation, Electrical, IT and Networking at a mining and metals company with 1-10 employees
Easy to set up and configure, and it has remained stable
Pros and Cons
- "I configured the system myself and the process was okay."
- "The onboarding process could be made a little bit better."
What is our primary use case?
We use this product for intrusion protection.
What is most valuable?
The most valuable feature is security.
What needs improvement?
The onboarding process could be made a little bit better.
For how long have I used the solution?
I have been working with Cisco NGIPS for one year.
What do I think about the stability of the solution?
We haven't had any problems with this product.
What about the implementation team?
I configured the system myself and the process was okay.
What other advice do I have?
In general, I have nothing negative to say about this product.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Cisco Secure IPS (NGIPS)
June 2025

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Network Security Consultant at Societe Generale Global Solution Centre
Boosts network security using inline IPS and passive IDS, and they have efficient technical support
Pros and Cons
- "The main advantages to Cisco are the scale, the integration, the training, and the possibility of finding somebody to work with."
- "I think that some initiation scripts might be helpful because they would make the configuration easier and more user-friendly for customers."
What is our primary use case?
We are a solution provider and I am an engineer who deploys solutions. This is one of the products that I have experience with it in this capacity. The version that we use depends on the client.
Some of our clients are ISPs and they are using the firewall features in this product to replace old firewalls. It is doing the regular firewall inspections, VPN concentration, and other such things. For other customers, who replaced Sourcefire, they use it primarily as an inline IPS and a passive IDS. These customers do not choose very many of the firewall features.
Some customers use it for both; they have a firewall, VPN concentration, and then they do IPS inspection. This is the next-generation of these technologies.
What is most valuable?
The most valuable feature is the IPS engine. It has been in the security branch for decades and is now integrated into the Cisco portfolio. The difference is that it has been scaled a thousandfold. It provides a base language for intruder inspection for all of the security engineers. Now, they have the same language everywhere in the corporate and the open-source firewalls and IPS.
What needs improvement?
The configuration of this product can be simplified. I am an expert in this area because few people can do it. It requires a lot of training and documentation.
I think that some initiation scripts might be helpful because they would make the configuration easier and more user-friendly for customers.
For how long have I used the solution?
I have been working with NGIPS for about four years, since 2016 or 2017, shortly after Cisco bought it.
What do I think about the stability of the solution?
Stability is something that is tricky to judge because when you have a 600-person userbase, there are always going to be issues. As we fix them, it becomes stable again.
What do I think about the scalability of the solution?
This is suitable for organizations of all sizes; small, medium, and large-sized companies. For example, one of our clients has 600 users.
The ease of scaling depends on the number of times you scale, or to which extent. I can start by saying that scaling is easy but if you want to scale a hundredfold, then it's not going to be so easy. It's impossible.
How are customer service and technical support?
I like Cisco's technical support and find that they are efficient. In fact, I was a technical team leader for Cisco support, and I am now a client. There is amazing support team at TAC and they help Cisco be great.
Which solution did I use previously and why did I switch?
I have worked with similar products from different vendors in the past, although I am avoiding this type of task for the moment.
The main advantages to Cisco are the scale, the integration, the training, and the possibility of finding somebody to work with. Also, the reaction time that they have in case of failure is very fast, and it is easy to replace the setup.
How was the initial setup?
The initial setup is complex. It requires that NGIPS be optimized such that it has the best results with the best performance. The deployment model, be it on-premises or cloud-based, depends on the client.
The length of time required for deployment also depends on the client. In a small office, I can do it in a few hours. For an enterprise, it could take half a year. I have worked on many different scales.
What about the implementation team?
I am responsible for deploying this product to our customers. When it comes to maintenance, we cooperate. They know the environment, their tools, the change management, and the internal procedures. I take care of the technical parts, and we have full cooperation until it is complete.
What's my experience with pricing, setup cost, and licensing?
This is an expensive product, with the biggest cost being the license that keeps the service going.
What other advice do I have?
My advice for anybody who is implementing NGIPS is to get in touch with someone who can advise them because every network is different. Properly sizing the appliances is important.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Consultant at a computer software company with 201-500 employees
Good intrusion prevention and easy to set up but the pricing is high
Pros and Cons
- "The solution gives us a lot of visibility into our security."
- "The solution requires better management. When it comes to central management capabilities, improvements can be made."
What is our primary use case?
We primarily use the solution for network firewalling and intrusion prevention.
How has it helped my organization?
We get a bit of visibility into network threats and we can successfully mitigate those threats by using the product.
What is most valuable?
The most valuable feature would be the intrusion prevention for us for security reasons.
The setup is pretty straightforward.
The solution gives us a lot of visibility into our security.
The product is quite stable.
There are pretty good capabilities for scaling.
What needs improvement?
Currently, this product is difficult to manage. It needs to be more user-friendly.
A lot of improvements can be made into the overall architecture of the firewall. It's lacking right now. It's something they need to work hard to improve.
The reason for the lack of cohesion in the architecture is due to the fact that Cisco acquired this company and then they merged two products, the Cisco ASA and the Firepower product, into a single product. As a result, the product is not as mature as some of the other comparable products out in the industry.
The price is in the high end of the spectrum, again, comparing to other players in the industry.
The solution requires better management. When it comes to central management capabilities, improvements can be made.
Better reporting in terms of analytics and dashboards would be very useful in future versions.
For how long have I used the solution?
We've been using the solution for about five years now.
What do I think about the stability of the solution?
The stability overall has been good once we get it up and running. We've not seen any issues once we've launched everything. It isn't buggy or glitchy. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The scalability on the solution is good overall. They have a central management console that can assist with the process. The only issue there is we feel like there's room for improvement on the administration side of things.
When it comes to a user installing the networks, all the users essentially traverse this firewall, but when it comes to the administrators of the product, we've got five administrators in networking, they pretty much use it on a daily basis.
How are customer service and technical support?
The technical support has been good. We're satisfied with the level of service we get. They know what they are talking about. They respond promptly. Overall, they are above-average. I'd rate them eight out of ten.
Of course, there's always a little bit of room for improvement from any technical support service. In general, it's always about the speed of resolving an issue, responsiveness, et cetera. These are common industry wide. We always want everything resolved faster.
Which solution did I use previously and why did I switch?
We previously used FortiGate. We switched as we wanted something that had easy management capabilities, so we moved to Cisco. We thought that Cisco would be a bit more mature.
How was the initial setup?
The initial setup is a little bit difficult. It's pretty straightforward, although if we look at it relative to other products on the market, we feel that the other products are easier to set up compared to this one.
What's my experience with pricing, setup cost, and licensing?
The pricing is actually pretty high, especially if you compare it to other solutions that are out there. They are comparable but cost less.
What other advice do I have?
The advice we would give to other organizations is to look at the administrative overhead, and also to pay close attention to when the company is deploying it. We feel that there are certain feature functionalities that might not be mature depending on a company's use case. Everything depends on use cases. A company needs to evaluate its own unique use case, and look at the product feature functionality. A company also needs to look at some of the administrative overhead before they choose the product to make sure that it is suitable for their environment.
This solution overall I would rate at seven out of ten. I would say it's a good product if you look at the primary functionality, which is intrusion prevention. It's is one of the best out there, however, the issue is it's been wrapped around an administrative layer which is quite difficult compared to other products. They've got a really good engine as far as IPSs go, and that's the most important thing.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Network Administrator at MP Tech
Good for filtering and very stable with the ability to scale easily
Pros and Cons
- "The solution is very powerful coupled with Firepower."
- "The pricing is very expensive. They should make their equipment more affordable."
What is our primary use case?
We use it on the perimeter, for our infrastructure between our network and our bank's network.
What is most valuable?
The solution is very powerful coupled with Firepower. It's great for filtering.
What needs improvement?
The pricing is very expensive. They should make their equipment more affordable.
Cisco should offer better integration capabilities and offer an easier integration process.
For how long have I used the solution?
We bought the solution a year ago, and finished setup a month ago.
What do I think about the stability of the solution?
This current solution is stable. Last time, we worked with Cisco ASA 6500. That solution sometimes froze and we had to reboot the system. This one, as I mentioned, seems fine. We don't have this problem.
What do I think about the scalability of the solution?
The solution is very scalable, but the main issue surrounds the cost to do so. Scaling can be very expensive. Our network isn't too big. We have around 60 users.
How are customer service and technical support?
Cisco offers very good technical support. I have no complaints about that.
How was the initial setup?
We attended the Cisco training, as we always do. When we buy equipment from Cisco, they also give us learning credits. With those learning credits, it makes it easy to attend training. In terms of the knowledge they share surrounding the equipment, it's very good. We don't have a doubt about what to do.
The initial setup of NGIPS was fine. Firepower took the most time. We took about three months to deploy the solution.
You only need two people for deployment and maintenance.
What about the implementation team?
We implemented the solution by ourselves. Last time, we worked with a company that deployed for us, but it turned out not to be necessary. We realized we can deploy by ourselves, and attend the training and support by ourselves.
What other advice do I have?
The advice I would give to others thinking about implementing the solution is to make sure you have a solid knowledge of the network.
I would rate this solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
System Engineer at a tech services company with 11-50 employees
A solution with a lot of complexity but with excellent customer service
Pros and Cons
- "Technical support is quite good. With firewalls, the last cases I had with Cisco were professionally handled quite quickly and it was great."
- "Overall, it lacks user-friendliness. It could be easier to manage. I can train any customer using FortiGate or Palo Alto in a few days, but with Cisco, it takes much more time because the systems aren't easy to use."
What is our primary use case?
We use the solution to secure our client's networks.
What needs improvement?
Overall, it lacks user-friendliness. It could be easier to manage. I can train any customer using FortiGate or Palo Alto in a few days, but with Cisco, it takes much more time because the systems aren't easy to use.
It would be very nice to get rid of FlexConfig. It's a very unhelpful element of the solution.
One feature that is lacking is full interoperability with CLI.
You can configure Palo Alto and FortiGate with a graphical interface, and you can configure it with the command line. This is not so in Cisco. For professionals, this is important because the command line allows us to configure a lot of things and copy configurations and it's much easier.
For how long have I used the solution?
I've been using the solution for 10 to 15 years.
How are customer service and technical support?
Technical support is quite good. With firewalls, the last cases I had with Cisco were professionally handled quite quickly and it was great. I can compare with some other manufacturers. FortiGate is awful, for example. I'm generally pleased with Cisco.
How was the initial setup?
The solution has a moderate amount of difficulty. You need to go over and use the documentation.
Cisco has a device manager now but this device manager is not like all device managers from ASA. It lacks a lot of features, and some of these features are very important. It makes it a challenge to configure because of the graphical interface. You have to install the management center and that itself takes time and it's not so simple.
What other advice do I have?
We use the on-premises deployment model.
Ten years ago, when you sold Cisco to clients, customers complained about the price but they knew they were buying the best product in the market. It is totally different now. If they want to buy the best product in the market, they buy Palo Alto or Check Point. Cisco is trying to catch up to the competition.
When we talk about just the IPS manufacturers, I would rate the solution around six or seven out of ten. If we're talking about Cisco as a whole, I would rate them eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
System Engineer at a comms service provider with 10,001+ employees
A stable firewall solution that I would recommend
Pros and Cons
- "This is a stable solution."
- "I would like to see integration with monitoring tools such as Nagios or BMC."
What is our primary use case?
We use this solution as part of our firewall.
What is most valuable?
This is a great firewall.
What needs improvement?
I have had a lot of problems with false positives and it would be helpful if this were improved.
I would like to see integration with monitoring tools such as Nagios or BMC.
An improved dashboard would be great.
For how long have I used the solution?
I have been using this solution for almost two years.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and technical support?
I have not had contact with technical support.
Which solution did I use previously and why did I switch?
Prior to this solution, I used the Sophos XG 430.
How was the initial setup?
The initial setup for this solution is complex.
The deployment took four months.
What about the implementation team?
We had a reseller assist with our deployment.
What's my experience with pricing, setup cost, and licensing?
Cisco products are always expensive, but if you can afford the price then it's a great solution. When I compare to Sophos, for example, Sophos is cheaper.
What other advice do I have?
This is a great product. My advice for anybody who is considering this solution is that I would recommend it to anyone who can afford the price of the license.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Operations Officer at Kiran International
A stable system with good technical support
Pros and Cons
- "We primarily use this solution as an application filter and for IPS."
- "The inclusion of bandwidth management features would improve this product."
What is our primary use case?
We primarily use this solution as an application filter and for IPS. We have an on-premises deployment.
What is most valuable?
The most valuable feature of this solution is the support.
What needs improvement?
I would like to see the total performance for the users improved.
We have a need for security, so we would like to see more protection against virus attacks and ransomware attacks.
The inclusion of bandwidth management features would improve this product.
I would like to have an API for application development.
For how long have I used the solution?
We have been using this solution for about ten years, with our most recent upgrade three years ago.
What do I think about the stability of the solution?
This solution is one hundred percent stable.
How are customer service and technical support?
We are very satisfied with the technical support for this solution.
How was the initial setup?
The initial setup of this solution is straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing fees for this solution are $3,500 USD, and there are no additional costs.
What other advice do I have?
This is a good solution that I recommend, but there is room for more features to be included.
I would rate this solution a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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