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Senior Network / ITOps Engineer at a leisure / travel company with 201-500 employees
Real User
Easy to set up with helpful technical support and good integration capabilities
Pros and Cons
  • "You can do zero-day prevention and detection. It's quite useful."
  • "I'd like to see some cloud management. Cisco maybe already has it, however, my company doesn't use it as cloud management."

What is our primary use case?

The way we use it in my company is just for a basic firewall.

It's a next-generation firewall. You can integrate it with external systems, like Cisco Talos, Cisco Umbrella, all these things. You can do threat detection, threat prevention. You can integrate with your active directory. It can block traffic based on the user or user group.

What is most valuable?

I use the product mainly for follow-up. I would say the most important is the integration with our directory services, the user directory services. We can block or allow traffic based on the specific users or specific user groups.

There are other features such as the connection with the intelligence systems such as Talos on Cisco. You can do zero-day prevention and detection. It's quite useful.

The solution is stable and the performance is good. 

My understanding is that the initial setup is simple. 

What needs improvement?

I'd like to see some cloud management. Cisco maybe already has it, however, my company doesn't use it as cloud management. That said, it would be great to manage your device through the cloud instead of managing through a server on-premise.

For how long have I used the solution?

I've only used the solution for two months. It hasn't been that long just yet.

Buyer's Guide
Cisco Secure IPS (NGIPS)
November 2025
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
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What do I think about the stability of the solution?

The product has been stable. Cisco is quite stable as a product. It doesn't crash or freeze. It's reliable. There are no bugs or glitches.

What do I think about the scalability of the solution?

I can't really speak to the scalability of the solution as I haven't used it for long enough.

Due to the fact that all the traffic passes through the firewalls, I would say 500 people or maybe more use the solution in our organization.

How are customer service and support?

Cisco technical support is great. They are helpful and responsive. We are very happy with their capabilities. 

Which solution did I use previously and why did I switch?

I'm also aware of Palo Alto, which in many ways is a more solid product. We used it in my previous company as it was more mature and much simpler to use in comparison to Cisco. 

How was the initial setup?

While I didn't set it up, my understanding is the implementation is straightforward. You read the documentation. It's this continuation from the old Cisco ASAs. People have used it for many years. Cisco's quite easy to set it up and keep up and running. You just need to add things on top of it, however, it's all quite easy. I have done an installation of the previous Cisco firewall. It's really straightforward. The upgrade is quite simple as well.

We have three technical personnel that can handle deployment and maintenance. We have to cover the whole globe, so we have three people on to handle everything 24/7.

What's my experience with pricing, setup cost, and licensing?

You do need to pay a licensing fee. If you want the additional features, like prevention or integration with extended intelligence systems, you need to pay additional licenses.

What other advice do I have?

I'm not sure which version of the solution we're using. It might be 6.4. It's likely whatever that latest version is.

I would recommend Cisco, however, I do find Palo Alto to be a good product as well, and in some ways more solid. 

I'd rate the solution at a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Student at a educational organization with 201-500 employees
Real User
Top 5
Easy to deploy, good intrusion prevention, but the documentation needs improvement.
Pros and Cons
  • "The most valuable features are the intrusion detection ones."
  • "There is room for improvement in the policy documentation."

What is our primary use case?

The primary use case is for intrusion prevention. We install the solution between the firewall and the call switches.

What is most valuable?

The most valuable features are the intrusion detection ones. We channel the intrusion engine to create a policy of prevention. We only use this solution for intrusion prevention, not as a firewall.

What needs improvement?

There is room for improvement in the policy documentation. It gets confusing trying to understand what all of the policies mean. We need clear documentation explaining what each policy does.

For the Cisco STD, if we lose the connection with the SMC and STD, we can only assist with the STD via the CLI, so we can only do some troubleshooting. I think this is an area that needs improvement. In terms of the architecture, it needs to be more comfortable to change our own managed STD via the UI even if SMC is not available.

The technical support has room for improvement.

For how long have I used the solution?

I have been using the solution for six years.

How are customer service and support?

Some of the engineers within Cisco's tech support are knowledgeable and others are not. Sometimes we have to go back and forth for a week to get an answer.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is not complex; we only need to define the IP address and add the SMC IP. Both STD and SMC have the capability of SDM. Also if we don't have SMC, we mainly require the anti-SDM in UI. However, after we enroll the Cisco file from the SMC, we can no longer manage the STD from there. Therefore, it is very difficult to roll back if there is a connection loss between the STD and SMC, as SMC cannot manage the STD via the UI. In comparison, if there is a connection loss between Palo Alto Panorama, we can simply lock it with Palo Alto following the file and do some configuration. 

What other advice do I have?

I give the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Cisco Secure IPS (NGIPS)
November 2025
Learn what your peers think about Cisco Secure IPS (NGIPS). Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
873,003 professionals have used our research since 2012.
Timur Assembayev - PeerSpot reviewer
Network Specialist at Wattum
Real User
Beneficial protection but expensive
Pros and Cons
  • "The most valuable feature of Cisco NGIPS is its protection."
  • "The price of Cisco NGIPS could improve."

What is our primary use case?

We are using Cisco NGIPS for our company network. We are comparing how it works with the other companies.

What is most valuable?

The most valuable feature of Cisco NGIPS is its protection.

What needs improvement?

The price of Cisco NGIPS could improve.

For how long have I used the solution?

I have been using Cisco NGIPS for approximately four years.

What do I think about the stability of the solution?

Cisco NGIPS is stable.

What do I think about the scalability of the solution?

The scalability of Cisco NGIPS is good.

We have approximately 100 people using this solution in my company.

How are customer service and support?

I did not use the support.

Which solution did I use previously and why did I switch?

We previously used a Russian-based solution that was not popular.

How was the initial setup?

The initial setup of Cisco NGIPS was straightforward.

What about the implementation team?

We used a consultant for the implementation of the solution.

What was our ROI?

I have not seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of Cisco NGIPS could be reduced. It is more expensive than other solutions.

What other advice do I have?

The solution only requires one person for maintenance.

I would recommend this solution to others but it depends on their budget. It is expensive.

I rate Cisco NGIPS a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1329528 - PeerSpot reviewer
Solution Architect at a tech vendor with 10,001+ employees
Real User
Effective centralized user interface, powerful capabilities, but SSL inspections could improve
Pros and Cons
  • "The most valuable feature of Cisco NGIPS is the centralized user interface. You have the ability to quickly push out configurations across your environment using the Cisco UI. It's a powerful capability of that solution."
  • "Cisco NGIPS could improve its ability to do SSL inspections. Sometimes the ability to do SSL inspection is not scalable and you might not be able to get the installment required if you don't size the right hardware."

What is our primary use case?

Customers who are trying to replace their internal firewall with good visibility at the application-level content level use Cisco NGIPS. It has the ability to do packet inspection and the customer can check their users while they're searching the web and going to different websites. Cisco NGIPS has the ability to connect to your firewall with advanced intrusion prevention.  

What is most valuable?

The most valuable feature of Cisco NGIPS is the centralized user interface. You have the ability to quickly push out configurations across your environment using the Cisco UI. It's a powerful capability of that solution.

What needs improvement?

Cisco NGIPS could improve its ability to do SSL inspections. Sometimes the ability to do SSL inspection is not scalable and you might not be able to get the installment required if you don't size the right hardware.

For how long have I used the solution?

I have been using Cisco NGIPS for approximately five years.

What do I think about the stability of the solution?

Cisco NGIPS is stable, but I there is more that can be done.

Cisco is particularly strong when it comes to firewalls and the IPS, IBS, or next-generation firewalls. When I was working as a system architect we went from Cisco to Palo Alto or Fortinet. I don't know if they've made some recent improvements or maybe it's in the roadmap, but I would say there's still room for improvement with Cisco security appliances.

What do I think about the scalability of the solution?

Cisco NGIPS is scalable. However, the cost to the customer is always high, because it's still a hardware base. After the resource cycle of three or five years, you have to replace them. From that perspective, they are not the greatest solution out there.

Our networking team of approximately 50 people that are mostly using this solution in my organization.

How are customer service and support?

The support from Cisco NGIPS is good.

How was the initial setup?

The initial setup of Cisco NGIPS is of a medium difficulty level.

What other advice do I have?

My advice to others is they should look into other vendors and cloud-based solutions. Solutions that don't require you to refresh and get hardware, because nowadays there are new problems for hardware. It's getting more difficult, try to get a more software-based, cloud-centric model solution.

I rate Cisco NGIPS a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
it_user1281249 - PeerSpot reviewer
CASO at a tech services company with 11-50 employees
Real User
Great security intelligence will top notch technical support
Pros and Cons
  • "The security intelligence in the product is the best feature and give us all the information that we need in our network."
  • "The SSL decrypt could be improved, but it's normal. All the devices in our platform need a lot of memory or CPU to do the SSL decrypt. This is an issue to improve in all platforms, not only in Cisco."

What is our primary use case?

There are both options of cloud or on-premise solutions. I usually do the on-premise solution. We have others who do the cloud solution. If you want to deploy and protect your network from threats and protect your neighbor, that's one of the uses that we employ. With that, you have Security Intelligence, you have Intelligence, you have an Intrusion Prevention System. In the recent upgrade of Firepower, we have 3.0. You can use that to protect the internal network or if you want to protect your servers. 

What is most valuable?

We use the Security Intelligence feature. We also use the Cisco AMP for Networks, which is used with the ITL certificate. You can use third-party integrations with the Firepower, about security. You can use the STIX format. With the STIX, you can add emergency threats to rules. This includes malware detection which has a third-party Security Intelligence platform. Included are reporting for the last seven days, V shell, and phishing tank. Cybercrime tracker is to check if any company or domain has a bad reputation on the internet. And it can give that information to the Firepower. You can use Security Intelligence to protect the network. It has preprocessors about security. They have a preprocessor for the SCADA. Cisco has evolved a lot in that area over the last few years.

What needs improvement?

The SSL decrypt could be improved, but it's normal. All the devices in our platform need a lot of memory or CPU to do the SSL decrypt. This is an issue to improve in all platforms, not only in Cisco. They have SecureX which can be integrated with other platforms. But I think the improvement of SecureX in the platforms is needed. SecureX is really new but I think that needs a little improvement.

For how long have I used the solution?

We have been using Cisco NGIPS or Firepower NGIPS for five years. We use the latest version.

What do I think about the scalability of the solution?

It's working correctly, it's working without problems. You can buy another Firepower, and you can do a cluster configuration. And it's really easy, we don't have any problems.

How are customer service and technical support?

Cisco support is really awesome. I have another vendor like Honeywell. I really hate when I call Honeywell. But when I call Cisco, I really appreciate it a lot when I talk with the support engineers because the personnel have really good skills and have a really good passion. Cisco support is awesome.

How was the initial setup?

I think the installation of Firepower NGIPS is really easy. You configure the device, you connect that to the Firepower Management Center, and you have deployed the Firepower.

What other advice do I have?

If they're looking for a platform that can protect from attack, from external or insiders who want to attack the network, I think Firepower is a good solution. With  Security Intelligence, other security features make that platform an awesome platform. I would give Cisco NGIPS a rating of nine on a scale of ten. I think no one platform is perfect. I wouldn't give a 10 to a solution ever because 10 is 100%, and I think no one solution can 100% secure. Not because the platform is not working correctly. Because I think no one platform can be 10 by 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Systems & Network Manager at Rocky View Schools
Real User
Works very well, very stable and scalable, and easy to use
Pros and Cons
  • "Its ease of use and its ability to block and allow ports in and out of our organization are the most valuable features. It works very well. It gives us all the information that we need."
  • "We don't like its licensing model. It has separate licensing for all the features. For instance, to get URL filtering, you need to buy another license. Every feature set seems to require another license. Unless you purchase them all upfront, you find some surprises and realize that you can't do that because you need another license. Its logging isn't quite as good as it used to be in our previous solution. We used to have Cisco ASA, and we could view the logs a lot easier than NGIPS (also known as Firepower). We saw real-time logging, but we don't see that as much in Firepower."

What is our primary use case?

It is our main firewall. We use it for reporting and for firewall purposes to block unwanted inputs and outputs.

What is most valuable?

Its ease of use and its ability to block and allow ports in and out of our organization are the most valuable features.

It works very well. It gives us all the information that we need.

What needs improvement?

We don't like its licensing model. It has separate licensing for all the features. For instance, to get URL filtering, you need to buy another license. Every feature set seems to require another license. Unless you purchase them all upfront, you find some surprises and realize that you can't do that because you need another license. 

Its logging isn't quite as good as it used to be in our previous solution. We used to have Cisco ASA, and we could view the logs a lot easier than NGIPS (also known as Firepower). We saw real-time logging, but we don't see that as much in Firepower.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It has been very stable. I don't think it has gone down at all in two years.

What do I think about the scalability of the solution?

It is very scalable. In terms of the number of users, we have 26,000 students and 3,500 staff members. Everybody in our organization goes through it and takes advantage of it on our system. We have about five people who are managing it, and they are from the network group, infrastructure group, and storage group.

How are customer service and technical support?

We did have some engagement with the technical support people regarding the integration with Nexus Switches, and they were very good. They helped us out quite a bit.

Which solution did I use previously and why did I switch?

We were using Cisco ASAs. They were going out of service. They were going out of sale and support. So, we decided to move to Firepower. We wanted to go to the Next-Gen IPS type of stuff, and ASAs didn't have that kind of feature set.

How was the initial setup?

It was quite complex. It required some workarounds with other network components in our system. It could have been a lot less complicated. Nexus Switches that we had were a little bit older, and they didn't integrate as well with Firepower as they could have. So, we ended up having to buy some new switches. 

The deployment pretty much took about three weeks. It involved moving all of our stuff from our old firewall onto the new one. Rules were a little different, so we had to work on it for a while. Fortunately, we could run them in parallel, so it worked out okay.

What about the implementation team?

We did it in-house.

What was our ROI?

It has definitely given us our return on the investment.

What's my experience with pricing, setup cost, and licensing?

It is expensive. It has separate licensing for all the features, and every feature set seems to require another license.

Licensing is on a yearly basis. There are no additional costs besides the standard licensing fee.

What other advice do I have?

I would advise others to make sure that the rest of their equipment is completely compatible with the newest Firepowers.

I would rate Cisco NGIPS an eight out of ten. It gives us all the information that we need. We've got to dig for it sometimes, but it is a good product.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1349358 - PeerSpot reviewer
IT Manager at a financial services firm with 51-200 employees
Real User
Useful filters, reliable, and customer support helpful
Pros and Cons
  • "I have found the filter and the antivirus to be most valuable."
  • "The user interface needs some improvement, it is a little rudimentary and not very intuitive."

What is our primary use case?

We use the solution for traffic filtering, security, and antivirus capabilities.

What is most valuable?

I have found the filter and the antivirus to be most valuable.

What needs improvement?

The user interface needs some improvement, it is a little rudimentary and not very intuitive. If you are not very technical inclined you may need to be assisted or might struggle to set it up.

The newer version tends to use a lot of system resources. For example, your processor and RAM.

For how long have I used the solution?

I have been using the solution for approximately four years.

What do I think about the stability of the solution?

The solution is stable and reliable, it does the job well.

What do I think about the scalability of the solution?

The scalability is excellent, they can support a large environment. However, a large size organization will need its own dedicated appliance.

How are customer service and technical support?

The customer support is very good.

Which solution did I use previously and why did I switch?

We have used and still use Darktrace. We do not use it to replace Cisco's NGIPS solution but we use it predominantly as an in-network snooper.

How was the initial setup?

The installation is complex.

What about the implementation team?

We used an in-house team to do the deployment and it takes roughly a day and a half depending on the size of your organization and the configuration. Setting up the rules, all the features, and the licensing takes time.

To do the maintenance you need somebody familiar with Cisco and networking technologies.

What was our ROI?

By using this solution we have received a return on our investment. 

What's my experience with pricing, setup cost, and licensing?

Cisco products are not cheap and this solution is no different. However, the price of all of the Firepower is part of a bundle when you buy the actual firewall, the Cisco firewall. It is part of the whole bundle package, but Firepower IPS itself has its own costs.

We are on a yearly license and the price depends on the environment, we pay approximately $33,000. The solution has additional components, and each one of the components cost extra.

What other advice do I have?

For those wanting to implement this solution, I was advice before deploying the solution, understand exactly what you want it to do for you. The product has a couple of different capabilities, do you want to expand, or you may not want to expand. These are scenarios that you have to take into account. I would not recommend the solution for small organizations, it would be too time-consuming for that.

I rate Cisco NGIPS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Lead Network Security Engineer at TECHNOCORE LTD
Real User
Flexible, scalable, and stable, but needs more intuitive interface
Pros and Cons
  • "In the virtual deployment, you have a couple of choices depending on your needs and how much bandwidth you have that needs to be inspected."
  • "Cisco can do better on their documentation because the product is really hard to understand."

What is our primary use case?

The solution works on a base set of rules to detect malicious traffic or certain exploits, which can be done from both the outside and inside network.

What is most valuable?

In the virtual deployment, you have a couple of choices depending on your needs and how much bandwidth you have that needs to be inspected. It is quite flexible because it can be deployed on the cloud as well. All the kinks which were in the previous versions were fixed.

What needs improvement?

I do not think that Cisco has official documentation regarding use cases. They can do better on their documentation because the product is really hard to understand. You need a lot of time to change around things to understand how it works exactly and fine-tune it. If they make it less complicated, I think it will really help all the customers.

They could make the user interface of the management center more user friendly and customizable in the next release. I think they can take some pointers from Palo Alto because their user interface is really intuitive and really customizable.

For how long have I used the solution?

I have been using the solution for approximately five years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. The management center, which controls the sensors, you can deploy it. You have two different virtual appliances, one is for managing up to 25 sensors and the bigger one is up to 300 sensors. The hardware list of the products ranges from, I think, 20 sensors and up to 500. Depending on your needs, you can scale it.

We have three administrators working on the solution and the whole organization is being protected by it.

How are customer service and technical support?

Cisco support is really great. Especially when you have a priority case, when everything is down, you can get an engineer in 15 minutes.

How was the initial setup?

The setup is easy, you do not need hardware. You can just sign up for AWS or Azure and you can deploy it there.

What's my experience with pricing, setup cost, and licensing?

There are licensing fees depending on the features that you are using.

Which other solutions did I evaluate?

I have evaluated Palo Alto in the past.

What other advice do I have?

Before this version of the solution, it was like a normal IPS. The source for IPS was bought by Cisco, and now it is integrated into the Firepower Threat Defense. The Firepower Defense is a unified image of both the previous firewall which Cisco had, the ASA, and the source for IPS. Currently, the FTD is like a UTM device, a unified threat management device, because it has firewall capabilities and IPS capabilities.

I am going to continue using this solution even though I enjoyed using their main competitors product from Palo Alto. I would recommend this solution to others.

I rate Cisco NGIPS a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2025
Buyer's Guide
Download our free Cisco Secure IPS (NGIPS) Report and get advice and tips from experienced pros sharing their opinions.