We normally use a UCS, a uniform communication service, I'm still learning how HyperFlex works. We are evaluating it for use in the intermediate to deep future.
Network Analyst at a non-tech company with 1,001-5,000 employees
Performs well and is good at resolving issues
Pros and Cons
- "The most valuable feature for our company is that it works internally. We have a lot of internal projects for optimization."
- "The scalability could use improvement."
What is our primary use case?
How has it helped my organization?
I do troubleshooting and monitoring on Cisco HyperFlex HX for our customers. I do maintenance and monitoring for the infrastructure environment.
We do a lot of internal projects like optimization, we also use ACI for optimizing the network. It simplifies the cost reduction.
What is most valuable?
The most valuable feature for our company is that it works internally. We have a lot of internal projects for optimization.
HyperFlex is flexible for various projects. We have a lot of vendors doing projects where HyperFlex has been good at solving issues.
What needs improvement?
The scalability could use improvement.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
September 2025

Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,370 professionals have used our research since 2012.
What do I think about the stability of the solution?
HyperFlex performs very well.
What do I think about the scalability of the solution?
The scalability is up around 75%.
How are customer service and support?
My team works on ACI and HyperFlex. They've had great Cisco support for that.
Which solution did I use previously and why did I switch?
Our marketing team told us about the solution. They introduced every new technology that came in and gave us a demo. My managers considered the options and approved Cisco.
How was the initial setup?
The initial setup for HyperFlex is straightforward. It doesn't take much time.
HyperFlex lowered our deployment times around one to two days based upon the environment of workers that we needed to invest.
What other advice do I have?
On a scale of one to ten, I would rate this product an eight.
I completely recommend whatever Cisco solutions you use. They provide the best option to maintain infrastructure environment. It's very useful.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Sr IT Manager at Aryzta AG
A single-vendor solution for our branch office servers, but the deployment could be made easier
Pros and Cons
- "The most valuable feature is that it is something small that can be more easily deployed than a full data center set of servers."
- "The deployment could be made a little bit easier, as we still seem to struggle with it a little bit for a day or so to get it running."
What is our primary use case?
This solution is used for branch office servers.
How has it helped my organization?
Instead of having to go to multiple vendors to deploy a solution, it's just one place where we have everything that we need to set up and go.
What is most valuable?
The most valuable feature is that it is something small that can be more easily deployed than a full data center set of servers.
What needs improvement?
Having this solution even easier to manage would be nice.
The deployment could be made a little bit easier, as we still seem to struggle with it a little bit for a day or so to get it running. I would like to have less clicking to deploy it, where it is ready to go out of the box with a default build. That would make things a little faster.
For how long have I used the solution?
Eighteen months.
What do I think about the stability of the solution?
This solution was not stable when we originally implemented it. However, over the last eighteen months or so, the updates have made it stable and actually usable for us.
What do I think about the scalability of the solution?
It definitely looks like it keeps scaling. We're not doing huge deployments of it, but it looks like it's easy to keep adding on to what we have.
How are customer service and technical support?
Technical support for this solution is very good.
How was the initial setup?
The initial setup was complex, but it was done more than eighteen months ago in the old form of things. It was a little harder than it is now.
What about the implementation team?
We handle the implementation and deployment in-house.
What's my experience with pricing, setup cost, and licensing?
We currently have a perpetual license, which is kind of unlimited, so we don't have the normal licensing cost, yet.
Which other solutions did I evaluate?
We purchased both this solution and one from Nutanix to compare them.
What other advice do I have?
This solution allows us to get up and running a lot faster than before. Instead of it being multiple days of cabling, multiple solutions, and getting the servers online, it now generally takes one full day to get it up and ready to go.
I would rate this solution a seven out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
September 2025

Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,370 professionals have used our research since 2012.
Network Engineer at a manufacturing company with 10,001+ employees
A fast and robust solution for our Call Monitor
Pros and Cons
- "The speed, storage, and management are the most valuable features."
- "We would like to see better integration in the next release of this solution."
What is our primary use case?
We use this solution for our Call Monitor and for Contact Center Express.
How has it helped my organization?
This is a robust product that we can rely on.
What is most valuable?
The speed, storage, and management are the most valuable features.
What needs improvement?
We would like to see better integration in the next release of this solution.
Managing this solution is complex and should be improved.
For how long have I used the solution?
Six months.
What do I think about the stability of the solution?
So far, the stability has been good. Since we implemented six months ago, we haven't had any issues. We were able to upgrade the code without interrupting the service, which is good.
What do I think about the scalability of the solution?
We add more HyperFlex servers as we need, so it is pretty scalable.
How are customer service and technical support?
Technical support for this solution is very good. This is a new technology for us, and we had to call a lot to ask for help with updating or integrating.
Which solution did I use previously and why did I switch?
We were using UCS previously, but we needed better hardware for our Call Monitor.
How was the initial setup?
The initial setup of this solution is straightforward.
What about the implementation team?
We implemented this solution in-house by following all of the instructions.
What was our ROI?
We have not yet seen the ROI.
What's my experience with pricing, setup cost, and licensing?
Our licensing costs are large, but it is combined between all of the Cisco products that we have.
Which other solutions did I evaluate?
We trust Cisco and did not want to change vendors.
What other advice do I have?
My advice for anybody who is researching this technology is to learn it before you implement it. This is a very stable product, but it is complex to manage.
I would rate this solution an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Director of Network Operations at a government
Offers the ability to individually upgrade specific parts of the product and is easy to manage
Pros and Cons
- "The product is easy to manage and flexible for upgrading without major changes."
- "The product needs work in the area of deduplication which currently is inefficient."
What is our primary use case?
The primary use we have for this product is to act as a server and for storage.
What is most valuable?
The most valuable feature is that it is easy to manage.
Another valuable feature is the fact that you can individually upgrade the specific parts of the product. Compared to other products like SimpliVity, or Nutanix you have to upgrade the whole node if you want to expand memory or storage. In HyperFlex, you can actually upgrade at will. If you want to upgrade your memory cloud, you upgrade it. So that is a big advantage I've seen from any hyper-convergence product. VxRail or Nutanix and products like that are not as flexible and that is the biggest reason we chose this solution.
What needs improvement?
I think the product can improve dramatically in the area of deduplication. With deduplication as it is, you have 30 or 40% of the storage that can't be used because the deduplication is not efficient enough. I hope they fix that problem.
What do I think about the stability of the solution?
The stability of the solution has never been a problem. I would say it is excellent.
What do I think about the scalability of the solution?
I think the scalability of the solution is excellent. Because you can upgrade individual pieces without upgrading a whole node. The problem for other solutions is that if you want a hard drive or you want additional storage or you want memory, you have to make a bigger investment in hardware and time. So, scalability's excellent.
How are customer service and technical support?
Our experience with Cisco support and products is always very good.
Which solution did I use previously and why did I switch?
Through conferences and other research, we became aware that there were products which would serve our needs better. Previously, we needed a dedicated storage person to do storage, a dedicated BMR (Bare Metal Restore) person to do BMR. Now, one person can do both because you spend a lot less time with either. So that is the reason we looked at hyper-convergence and this product.
How was the initial setup?
The initial setup was very straightforward compared to categorical peers. If you compare it with other products, it's straightforward. But when you consider hyper-convergence itself, it is not straightforward. I am technical and I have technical team, otherwise it might have been hard. But for our cumulative experience and looking at implementing products like Nutanix — or some other similar products — it's straightforward.
What about the implementation team?
We used Cisco themselves as the vendor. They were very good at implementing the solution.
What was our ROI?
Return on investment is really immediate and substantial. In a traditional EMC storage environment, we needed to assign a full-time person to maintain storage. With this solution, our ROI is allowing one full-time person to maintain more because it is easier. You can say, basically, that you're gaining a full-time person to do something else for the same cost.
What's my experience with pricing, setup cost, and licensing?
My advice about the product is simply that it's not cheap. If you have budget limitations it is best to look elsewhere.
Which other solutions did I evaluate?
We did consider other products like Dell EMC VxRail, Nutanix, and another company.
We had EMC VNX storage, BMR and such. Hyper-convergence made more sense. The big thing for us was being able to easily manage the product.
What other advice do I have?
I can safely rate this product as an eight out of ten. This is because it's scalable and you can upgrade it as if you are upgrading a server. In any other solution with hyper-convergence, you can't do that, so you've got to buy a node part to upgrade memory.
Anyone considering this solution should define their requirements. It's not a solution for everybody. If you're using a lot of storage, hyper-convergence might not be good for you. We don't have a lot of storage, so it is a functional and desirable solution for us. If you have much greater storage needs, it may not be a good solution.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Increases efficiency, decreases the cost, and manages the network in one single way
Pros and Cons
- "It increases efficiency, decreases the cost, and manages the network in one single way. That's the most important thing."
- "The infrastructure team thinks that there are a lot of issues."
What is our primary use case?
My job is to change the technical language to business language. We need to increase efficiency and effectiveness, decrease the cost and decrease administrative issues. We are increasing the population inside the company, increasing the staff.
People in the management of the company are trying to decrease the cost expenses and increase efficiency.
In this case, centralization brings a lot of advantages. We have one person who works on everything and gathers everything together.
How has it helped my organization?
It increases efficiency, decreases the cost, and manages the network in one single way. That's the most important thing.
What is most valuable?
When you get a new product, the updates are very important.
What needs improvement?
The infrastructure team thinks that there are a lot of issues.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
Scalability is one of the most important things with the Cisco HyperFlex HX-Series. In terms of scalability, this product provides maximum scalability.
We can easily increase horizontally. We can easily increase the number of nodes. It depends on the subscription.
What about the implementation team?
We've worked directly with Cisco for the setup. We have our company team. We're also worked with a service provider.
It's a team that consists of the Cisco people, the service provider, and our company's internal engineers.
What was our ROI?
Our ROI was about 100% over the last twelve months.
Which other solutions did I evaluate?
We always use Cisco for 95% to 98% of our capacity.
What other advice do I have?
On a scale of 1-10, I would rank the Cisco HyperFlex HX at about 8.5 to 9.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr Systems Engineer at a healthcare company with 1,001-5,000 employees
Enables our organization to work seamlessly by providing storage and compute resources to staff in remote offices
Pros and Cons
- "Easily facilitates remote work opportunities with storage and compute resources."
- "The documentation could be substantially better, but the product itself does everything it needs to do."
What is our primary use case?
Our primary use for this solution is remote office environments.
How has it helped my organization?
The product has helped our organization work seamlessly with staff in remote offices by providing storage and compute resources. These two things have made a big difference in how we are able to work effectively as an organization with diverse environments.
What is most valuable?
The best part about this solution is feature simplicity from the user end, besides providing storage and compute resources.
What needs improvement?
I don't really think it needs to be improved as far as the product itself. I can't think of anything yet that it doesn't already do. It fills our needs. It would be best if it continued to meet the needs of technology as it advances over time.
I think the documentation is a big con for Hyperflex. More substantial, straightforward documentation would help end users make more of their investment. There really isn't a problem with product functionality.
What do I think about the stability of the solution?
So far we have had no issues with the stability of the product. It seems very stable and has performed as expected.
What do I think about the scalability of the solution?
We have not needed to scale yet, but I would say — based on what we know that product can do and our experience with it — that the solution is very scalable.
How are customer service and technical support?
Technical support has been good. I've opened a few cases and I got great responses in a reasonable amount of time.
Which solution did I use previously and why did I switch?
We had a new situation and a new problem that came up in our environment so we started evaluating other potential solutions. The solution we had couldn't resolve the new issue. We researched and learned that HyperFlex could solve it.
How was the initial setup?
The initial setup was very straightforward. No problems at all.
What about the implementation team?
We self-deployed the solution without the need for external assistance.
Which other solutions did I evaluate?
Before we made our final decision, we evaluated VMware as a potential solution but felt that the HyperFlex better fit our needs.
What other advice do I have?
I would rate the Hyperflex solution as a nine out of ten. This is not because HyperFlex is not meeting our needs but because nothing is perfect.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Network Architect at City of Mesa
Offers big storage space for hosting VMs but the setup was complex to integrate into an existing environment
Pros and Cons
- "Cisco HyperFlex HX has improved the way our organization functions on the storage side by having one big storage space for hosting VMs. We do not have to provision other ones. That's a positive aspect of it."
- "I haven't been too impressed with the Cisco HyperFlex HX, honestly. It's a hard concept."
What is our primary use case?
Our primary use case for the Cisco HyperFlex HX-Series is the hosting of VMs.
We were just using standard ESX clusters on UCS flights. Instead, they chose HyperFlex to see if it could replace that solution.
This is just your standard ESX on blade server type of deployment.
How has it helped my organization?
Cisco HyperFlex HX has improved the way our organization functions on the storage side by having one big storage space for hosting VMs. We do not have to provision other ones. That's a positive aspect of it.
What is most valuable?
I haven't been too impressed with the Cisco HyperFlex HX, honestly. It's a hard concept.
What needs improvement?
I don't work day-to-day enough with Cisco HyperFlex to be able to say what would necessarily make it better. Initial integration was tough.
Our group was just looking for another approach to hosting their various VMs.
What do I think about the stability of the solution?
So far, it's been fairly stable.
What do I think about the scalability of the solution?
It seems like the Cisco HyperFlex is very scalable. Our deployment is small. We haven't tested out that aspect of it.
How are customer service and technical support?
Technical support is good. I don't do day-to-day operations of it, another group does.
How was the initial setup?
The initial setup of the Cisco HyperFlex HX was complex, i.e. trying to integrate it into an existing environment. It was more tailored for a brand new deployment, where you're just building it from the ground up.
We already had an existing system and we're trying to integrate it into it.
What other advice do I have?
On a scale from one to ten, I rate this product a seven. It seems like it would be easy to utilize for a new deployment.
I would prefer that Cisco not try to sell it as something that can integrate into an existing environment. They are beating down on that, but be aware.
The limitations, whether you're doing a new deployment or trying to integrate it into an existing system, might be tough.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Systems Engineer at a pharma/biotech company with 501-1,000 employees
Helps put everything in centrally so it can be managed from one place
Pros and Cons
- "Cisco HyperFlex is helping us to put everything in centrally so that we can manage in one place."
- "You cannot just apply the VSXi updates. You are dependent on Cisco HyperFlex for metric services, analytics, and everything else. I don't like that dependency."
What is our primary use case?
Our primary use case for the product is for the data center. We are hosting all of the servers and building infrastructure.
How has it helped my organization?
Cisco HyperFlex is helping us to put everything in centrally so that we can manage in one place.
That's the whole reason why we got the solution, so that we can have better integration with all of our product applications.
What is most valuable?
We are still exploring Cisco HyperFlex. We have just deployed it. It's all automation. We want to automate everything. That's the reason why we bought it.
What needs improvement?
One problem is that whenever we want to do something on VMware, you are dependent on HyperFlex. With everything now, you have to look into HyperFlex.
You cannot just apply the VSXi updates. You are dependent on Cisco HyperFlex for metric services, analytics, and everything else. I don't like that dependency.
What do I think about the stability of the solution?
Stability is good so far, but there is a lot of learning. A lot of things are dependent on VMs. There are controlled VMs and you have to always make sure to keep those VMs up and running.
There is a lot of learning involved with ACI. That's huge. The technology which goes around HyperFlex, you have to learn, i.e. ACI, HyperFlex, VMware, etc.
What do I think about the scalability of the solution?
One thing I like about this product is it is more scalable and fast, i.e. the disks and everything. We can extend our data center to some other places.
How are customer service and technical support?
Technical support is fairly good. I have been able to get through to the right person. It took me a while, but it was not something very urgent. I didn't think it was much trouble.
What about the implementation team?
We used a reseller called DIG. It was good. I was not part of that.
What other advice do I have?
On a scale of one to ten, I would rate the product an eight. It's a great data center tool. I look at the weight of the costs too.
None of the products is 100% correct. We just deployed the Cisco HyperFlex. We have to see how it goes. We are also in the cloud. You have to keep looking for that option as it saves a lot on hardware and power consumption
We are still migrating all our old infrastructure, which is on C7000. We are doing that right now. Once that is done, I'll be able to get some metrics. Every company is different.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: September 2025
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