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Manager at Chevron
Real User
Jul 8, 2019
Optimizes cloud environments with seamless migration of a complete data center
Pros and Cons
  • "The most valuable features of this solution are scalability, performance, and reliability. It scales well inside of a large data center."
  • "Cisco HyperFlex HX is the best on the market."

    What is our primary use case?

    Our primary use case of Cisco HyperFlex HX is for data centers. It performs well. The solution helps us simplify operations through minimal maintenance and ease of patching. 

    We did the upgrade as part of the lifecycle when the previous equipment became end-of-life. It was time for the investment. At the same time, we were building out new data centers. 

    How has it helped my organization?

    This product has improved the way our organization functions by allowing our data centers to perform optimally. It allows us to access our private data centers more seamlessly. This solution is flexible for various projects like cloud migration.

    We use Cisco HyperFlex HX to share on the external cloud the ability to access earth science, geophysical data, and core applications.

    What is most valuable?

    The most valuable features of this solution are scalability, performance, and reliability. It scales well inside of a large data center.

    Cisco HyperFlex HX allows us to connect and scale a lot of different technologies. They're very reliable. It very rarely breaks or has a maintenance issue. 

    Cisco HyperFlex HX is easy to patch and very cost-effective.

    What do I think about the stability of the solution?

    Cisco HyperFlex HX is very stable and reliable.

    Buyer's Guide
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    What do I think about the scalability of the solution?

    Cisco HyperFlex HX is very scalable for a large data center solution.

    How are customer service and support?

    Technical support is excellent when it's needed through Cisco. It's usually fast, responsive, and done right the first time. 

    On occasions, we've had emergency patching requirements. We worked with Cisco to update those environments fairly quickly.

    How was the initial setup?

    The initial setup of Cisco HyperFlex HX is straightforward. It is easy to install with plug and play connectivity. It was standard with no complexity at all.

    HyperFlex lowered our deployment times approximately 20%.

    What about the implementation team?

    For the deployment, we used Cisco Professional Services.

    What was our ROI?

    We've seen our unit cost of providing services to data centers go down.

    What other advice do I have?

    On a scale from 1 to 10, I would rate this product a 10 for the reliability, ease of configuration, and customer support. 

    Everyone should understand connectivity in private and public clouds. We require seamless connectivity throughout and especially with some of the security technologies.

    Cisco HyperFlex HX is the best on the market. Everyone should consider it.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    NetworkAeb59 - PeerSpot reviewer
    Network Analyst at a non-tech company with 1,001-5,000 employees
    Real User
    Jul 8, 2019
    Performs well and is good at resolving issues
    Pros and Cons
    • "The most valuable feature for our company is that it works internally. We have a lot of internal projects for optimization."
    • "HyperFlex is flexible for various projects and we have a lot of vendors doing projects where HyperFlex has been good at solving issues."
    • "The scalability could use improvement."
    • "The scalability could use improvement."

    What is our primary use case?

    We normally use a UCS, a uniform communication service, I'm still learning how HyperFlex works. We are evaluating it for use in the intermediate to deep future.

    How has it helped my organization?

    I do troubleshooting and monitoring on Cisco HyperFlex HX for our customers. I do maintenance and monitoring for the infrastructure environment.

    We do a lot of internal projects like optimization, we also use ACI for optimizing the network. It simplifies the cost reduction.

    What is most valuable?

    The most valuable feature for our company is that it works internally. We have a lot of internal projects for optimization. 

    HyperFlex is flexible for various projects. We have a lot of vendors doing projects where HyperFlex has been good at solving issues.

    What needs improvement?

    The scalability could use improvement. 

    What do I think about the stability of the solution?

    HyperFlex performs very well.

    What do I think about the scalability of the solution?

    The scalability is up around 75%.

    How are customer service and technical support?

    My team works on ACI and HyperFlex. They've had great Cisco support for that.

    Which solution did I use previously and why did I switch?

    Our marketing team told us about the solution. They introduced every new technology that came in and gave us a demo. My managers considered the options and approved Cisco. 

    How was the initial setup?

    The initial setup for HyperFlex is straightforward. It doesn't take much time. 

    HyperFlex lowered our deployment times around one to two days based upon the environment of workers that we needed to invest.

    What other advice do I have?

    On a scale of one to ten, I would rate this product an eight. 

    I completely recommend whatever Cisco solutions you use. They provide the best option to maintain infrastructure environment. It's very useful. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
    Cisco HyperFlex HX-Series [EOL]
    March 2026
    Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
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    Sr IT Manager at Aryzta AG
    Real User
    Jul 6, 2019
    A single-vendor solution for our branch office servers, but the deployment could be made easier
    Pros and Cons
    • "The most valuable feature is that it is something small that can be more easily deployed than a full data center set of servers."
    • "This solution allows us to get up and running a lot faster than before, as instead of it being multiple days of cabling, multiple solutions, and getting the servers online, it now generally takes one full day to get it up and ready to go."
    • "The deployment could be made a little bit easier, as we still seem to struggle with it a little bit for a day or so to get it running."
    • "The deployment could be made a little bit easier, as we still seem to struggle with it for a day or so to get it running."

    What is our primary use case?

    This solution is used for branch office servers.

    How has it helped my organization?

    Instead of having to go to multiple vendors to deploy a solution, it's just one place where we have everything that we need to set up and go.

    What is most valuable?

    The most valuable feature is that it is something small that can be more easily deployed than a full data center set of servers.

    What needs improvement?

    Having this solution even easier to manage would be nice.

    The deployment could be made a little bit easier, as we still seem to struggle with it a little bit for a day or so to get it running. I would like to have less clicking to deploy it, where it is ready to go out of the box with a default build. That would make things a little faster.

    For how long have I used the solution?

    Eighteen months.

    What do I think about the stability of the solution?

    This solution was not stable when we originally implemented it. However, over the last eighteen months or so, the updates have made it stable and actually usable for us.

    What do I think about the scalability of the solution?

    It definitely looks like it keeps scaling. We're not doing huge deployments of it, but it looks like it's easy to keep adding on to what we have.

    How are customer service and technical support?

    Technical support for this solution is very good.

    How was the initial setup?

    The initial setup was complex, but it was done more than eighteen months ago in the old form of things. It was a little harder than it is now.

    What about the implementation team?

    We handle the implementation and deployment in-house.

    What's my experience with pricing, setup cost, and licensing?

    We currently have a perpetual license, which is kind of unlimited, so we don't have the normal licensing cost, yet.

    Which other solutions did I evaluate?

    We purchased both this solution and one from Nutanix to compare them.

    What other advice do I have?

    This solution allows us to get up and running a lot faster than before. Instead of it being multiple days of cabling, multiple solutions, and getting the servers online, it now generally takes one full day to get it up and ready to go.

    I would rate this solution a seven out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    NetworkE4e20 - PeerSpot reviewer
    Network Engineer at a manufacturing company with 10,001+ employees
    Real User
    Jul 5, 2019
    A fast and robust solution for our Call Monitor
    Pros and Cons
    • "The speed, storage, and management are the most valuable features."
    • "This is a robust product that we can rely on."
    • "We would like to see better integration in the next release of this solution."
    • "Managing this solution is complex and should be improved."

    What is our primary use case?

    We use this solution for our Call Monitor and for Contact Center Express.

    How has it helped my organization?

    This is a robust product that we can rely on.

    What is most valuable?

    The speed, storage, and management are the most valuable features.

    What needs improvement?

    We would like to see better integration in the next release of this solution.

    Managing this solution is complex and should be improved.

    For how long have I used the solution?

    Six months.

    What do I think about the stability of the solution?

    So far, the stability has been good. Since we implemented six months ago, we haven't had any issues. We were able to upgrade the code without interrupting the service, which is good.

    What do I think about the scalability of the solution?

    We add more HyperFlex servers as we need, so it is pretty scalable.

    How are customer service and technical support?

    Technical support for this solution is very good. This is a new technology for us, and we had to call a lot to ask for help with updating or integrating.

    Which solution did I use previously and why did I switch?

    We were using UCS previously, but we needed better hardware for our Call Monitor.

    How was the initial setup?

    The initial setup of this solution is straightforward.

    What about the implementation team?

    We implemented this solution in-house by following all of the instructions.

    What was our ROI?

    We have not yet seen the ROI.

    What's my experience with pricing, setup cost, and licensing?

    Our licensing costs are large, but it is combined between all of the Cisco products that we have.

    Which other solutions did I evaluate?

    We trust Cisco and did not want to change vendors.

    What other advice do I have?

    My advice for anybody who is researching this technology is to learn it before you implement it. This is a very stable product, but it is complex to manage.

    I would rate this solution an eight out of ten.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Director of Network Operations at a government
    Real User
    Jul 1, 2019
    Offers the ability to individually upgrade specific parts of the product and is easy to manage
    Pros and Cons
    • "The product is easy to manage and flexible for upgrading without major changes."
    • "Return on investment is really immediate and substantial."
    • "The product needs work in the area of deduplication which currently is inefficient."
    • "I think the product can improve dramatically in the area of deduplication. With deduplication as it is, you have 30 or 40% of the storage that can't be used because the deduplication is not efficient enough."

    What is our primary use case?

    The primary use we have for this product is to act as a server and for storage.

    What is most valuable?

    The most valuable feature is that it is easy to manage.

    Another valuable feature is the fact that you can individually upgrade the specific parts of the product. Compared to other products like SimpliVity, or Nutanix you have to upgrade the whole node if you want to expand memory or storage. In HyperFlex, you can actually upgrade at will. If you want to upgrade your memory cloud, you upgrade it. So that is a big advantage I've seen from any hyper-convergence product. VxRail or Nutanix and products like that are not as flexible and that is the biggest reason we chose this solution.

    What needs improvement?

    I think the product can improve dramatically in the area of deduplication. With deduplication as it is, you have 30 or 40% of the storage that can't be used because the deduplication is not efficient enough. I hope they fix that problem.

    What do I think about the stability of the solution?

    The stability of the solution has never been a problem. I would say it is excellent.

    What do I think about the scalability of the solution?

    I think the scalability of the solution is excellent. Because you can upgrade individual pieces without upgrading a whole node. The problem for other solutions is that if you want a hard drive or you want additional storage or you want memory, you have to make a bigger investment in hardware and time. So, scalability's excellent.

    How are customer service and technical support?

    Our experience with Cisco support and products is always very good.

    Which solution did I use previously and why did I switch?

    Through conferences and other research, we became aware that there were products which would serve our needs better. Previously, we needed a dedicated storage person to do storage, a dedicated BMR (Bare Metal Restore) person to do BMR. Now, one person can do both because you spend a lot less time with either. So that is the reason we looked at hyper-convergence and this product.

    How was the initial setup?

    The initial setup was very straightforward compared to categorical peers. If you compare it with other products, it's straightforward. But when you consider hyper-convergence itself, it is not straightforward. I am technical and I have technical team, otherwise it might have been hard. But for our cumulative experience and looking at implementing products like Nutanix — or some other similar products — it's straightforward.

    What about the implementation team?

    We used Cisco themselves as the vendor. They were very good at implementing the solution.

    What was our ROI?

    Return on investment is really immediate and substantial. In a traditional EMC storage environment, we needed to assign a full-time person to maintain storage. With this solution, our ROI is allowing one full-time person to maintain more because it is easier. You can say, basically, that you're gaining a full-time person to do something else for the same cost.

    What's my experience with pricing, setup cost, and licensing?

    My advice about the product is simply that it's not cheap. If you have budget limitations it is best to look elsewhere.

    Which other solutions did I evaluate?

    We did consider other products like Dell EMC VxRail, Nutanix, and another company.

    We had EMC VNX storage, BMR and such. Hyper-convergence made more sense. The big thing for us was being able to easily manage the product.

    What other advice do I have?

    I can safely rate this product as an eight out of ten. This is because it's scalable and you can upgrade it as if you are upgrading a server. In any other solution with hyper-convergence, you can't do that, so you've got to buy a node part to upgrade memory. 

    Anyone considering this solution should define their requirements. It's not a solution for everybody. If you're using a lot of storage, hyper-convergence might not be good for you. We don't have a lot of storage, so it is a functional and desirable solution for us. If you have much greater storage needs, it may not be a good solution.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    CIOece4 - PeerSpot reviewer
    CIO at a construction company with 10,001+ employees
    Real User
    Jun 30, 2019
    Increases efficiency, decreases the cost, and manages the network in one single way
    Pros and Cons
    • "It increases efficiency, decreases the cost, and manages the network in one single way. That's the most important thing."
    • "It increases efficiency, decreases the cost, and manages the network in one single way."
    • "The infrastructure team thinks that there are a lot of issues."
    • "The infrastructure team thinks that there are a lot of issues."

    What is our primary use case?

    My job is to change the technical language to business language. We need to increase efficiency and effectiveness, decrease the cost and decrease administrative issues. We are increasing the population inside the company, increasing the staff.

    People in the management of the company are trying to decrease the cost expenses and increase efficiency.

    In this case, centralization brings a lot of advantages. We have one person who works on everything and gathers everything together.

    How has it helped my organization?

    It increases efficiency, decreases the cost, and manages the network in one single way. That's the most important thing.

    What is most valuable?

    When you get a new product, the updates are very important.

    What needs improvement?

    The infrastructure team thinks that there are a lot of issues. 

    What do I think about the stability of the solution?

    It is absolutely stable. 

    What do I think about the scalability of the solution?

    Scalability is one of the most important things with the Cisco HyperFlex HX-Series. In terms of scalability, this product provides maximum scalability.

    We can easily increase horizontally. We can easily increase the number of nodes. It depends on the subscription.

    What about the implementation team?

    We've worked directly with Cisco for the setup. We have our company team. We're also worked with a service provider. 

    It's a team that consists of the Cisco people, the service provider, and our company's internal engineers.

    What was our ROI?

    Our ROI was about 100% over the last twelve months.

    Which other solutions did I evaluate?

    We always use Cisco for 95% to 98% of our capacity.

    What other advice do I have?

    On a scale of 1-10, I would rank the Cisco HyperFlex HX at about 8.5 to 9.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Sr Systems Engineer at a healthcare company with 1,001-5,000 employees
    Real User
    Jun 27, 2019
    Enables our organization to work seamlessly by providing storage and compute resources to staff in remote offices
    Pros and Cons
    • "Easily facilitates remote work opportunities with storage and compute resources."
    • "The product has helped our organization work seamlessly with staff in remote offices by providing storage and compute resources."
    • "The documentation could be substantially better, but the product itself does everything it needs to do."
    • "I think the documentation is a big con for Hyperflex. More substantial, straightforward documentation would help end users make more of their investment."

    What is our primary use case?

    Our primary use for this solution is remote office environments.

    How has it helped my organization?

    The product has helped our organization work seamlessly with staff in remote offices by providing storage and compute resources. These two things have made a big difference in how we are able to work effectively as an organization with diverse environments.

    What is most valuable?

    The best part about this solution is feature simplicity from the user end, besides providing storage and compute resources.

    What needs improvement?

    I don't really think it needs to be improved as far as the product itself. I can't think of anything yet that it doesn't already do. It fills our needs. It would be best if it continued to meet the needs of technology as it advances over time.

    I think the documentation is a big con for Hyperflex. More substantial, straightforward documentation would help end users make more of their investment. There really isn't a problem with product functionality.

    What do I think about the stability of the solution?

    So far we have had no issues with the stability of the product. It seems very stable and has performed as expected.

    What do I think about the scalability of the solution?

    We have not needed to scale yet, but I would say — based on what we know that product can do and our experience with it — that the solution is very scalable.

    How are customer service and technical support?

    Technical support has been good. I've opened a few cases and I got great responses in a reasonable amount of time. 

    Which solution did I use previously and why did I switch?

    We had a new situation and a new problem that came up in our environment so we started evaluating other potential solutions. The solution we had couldn't resolve the new issue. We researched and learned that HyperFlex could solve it.

    How was the initial setup?

    The initial setup was very straightforward. No problems at all.

    What about the implementation team?

    We self-deployed the solution without the need for external assistance.

    Which other solutions did I evaluate?

    Before we made our final decision, we evaluated VMware as a potential solution but felt that the HyperFlex better fit our needs.

    What other advice do I have?

    I would rate the Hyperflex solution as a nine out of ten. This is not because HyperFlex is not meeting our needs but because nothing is perfect.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Network Architect at City of Mesa
    Real User
    Jun 27, 2019
    Offers big storage space for hosting VMs but the setup was complex to integrate into an existing environment
    Pros and Cons
    • "Cisco HyperFlex HX has improved the way our organization functions on the storage side by having one big storage space for hosting VMs. We do not have to provision other ones. That's a positive aspect of it."
    • "Cisco HyperFlex HX has improved the way our organization functions on the storage side by having one big storage space for hosting VMs."
    • "I haven't been too impressed with the Cisco HyperFlex HX, honestly. It's a hard concept."
    • "I haven't been too impressed with the Cisco HyperFlex HX, honestly. It's a hard concept."

    What is our primary use case?

    Our primary use case for the Cisco HyperFlex HX-Series is the hosting of VMs.

    We were just using standard ESX clusters on UCS flights. Instead, they chose HyperFlex to see if it could replace that solution. 

    This is just your standard ESX on blade server type of deployment.

    How has it helped my organization?

    Cisco HyperFlex HX has improved the way our organization functions on the storage side by having one big storage space for hosting VMs. We do not have to provision other ones. That's a positive aspect of it.

    What is most valuable?

    I haven't been too impressed with the Cisco HyperFlex HX, honestly. It's a hard concept.

    What needs improvement?

    I don't work day-to-day enough with Cisco HyperFlex to be able to say what would necessarily make it better. Initial integration was tough. 

    Our group was just looking for another approach to hosting their various VMs. 

    What do I think about the stability of the solution?

    So far, it's been fairly stable.

    What do I think about the scalability of the solution?

    It seems like the Cisco HyperFlex is very scalable. Our deployment is small. We haven't tested out that aspect of it.

    How are customer service and technical support?

    Technical support is good. I don't do day-to-day operations of it, another group does.

    How was the initial setup?

    The initial setup of the Cisco HyperFlex HX was complex, i.e. trying to integrate it into an existing environment. It was more tailored for a brand new deployment, where you're just building it from the ground up. 

    We already had an existing system and we're trying to integrate it into it.

    What other advice do I have?

    On a scale from one to ten, I rate this product a seven. It seems like it would be easy to utilize for a new deployment.

    I would prefer that Cisco not try to sell it as something that can integrate into an existing environment. They are beating down on that, but be aware. 

    The limitations, whether you're doing a new deployment or trying to integrate it into an existing system, might be tough.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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