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Principle Architect at NTT Data India Enterprise Application Services Pri
Real User
The time to deliver a VM has been reduced to five minutes as opposed to a few days
Pros and Cons
  • "Cisco HyperFlex HX has improved the way our organization functions in the way that the time to deliver a VM takes me five minutes. In comparison, my cloud team's response is a couple of days based on all their overhead policies, procedures, and ticket requests. This is substantial."
  • "Cisco's technical support originally was outstanding, but it has declined over the last 12 months. I've heard they're trying to do better, but I haven't been overly impressed with their support recently for HyperFlex."

What is our primary use case?

Our primary use case for Cisco HyperFlex HX is internal. We use it for internal hyper-converged. I post VMs for internal use and for customers.

How has it helped my organization?

Cisco HyperFlex HX has improved the way our organization functions in the way that the time to deliver a VM takes me five minutes. In comparison, my cloud team's response is a couple of days based on all their overhead policies, procedures, and ticket requests. This is substantial.

What is most valuable?

The most valuable feature of this solution is that it is easy to use all across the board. I can do hyper-converged without being a storage guy. That's a big deal.

What needs improvement?

They should fix the upgrade process. The upgrade process is great. It is seamless 70% of the time, but when it doesn't work, it goes south. Cisco needs to fix some of those upgrade bugs and it will be a perfect solution. That would be good for somebody who doesn't want to spend a lot of time micromanaging the device in production.

Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
September 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,370 professionals have used our research since 2012.

What do I think about the stability of the solution?

It is very stable. I've been running one cluster since 2016 with no outages. I've got two other clusters that have been running flawlessly.

What do I think about the scalability of the solution?

Cisco HyperFlex HX has got great scalability. Right now, they offer a potential scale that is well beyond my network requirements.

How are customer service and support?

Cisco's technical support originally was outstanding, but it has declined over the last 12 months. I've heard they're trying to do better, but I haven't been overly impressed with their support recently for HyperFlex.

Which solution did I use previously and why did I switch?

We weren't using any previous solution. I was trying to redesign how we deployed services and tools to our customers. The only way to do that was with virtualization.  

I needed something like Cisco HyperFlex HX because I'm a network guy. I'm not a server or storage guy. I wasn't the VM guy. I needed something that I could support with very low maintenance and very few hands. Cisco HyperFlex HX has fulfilled that need greatly.

How was the initial setup?

The initial setup was very straightforward.

What about the implementation team?

For the deployment, we consulted with Cisco directly.

Which other solutions did I evaluate?

HyperFlex and Nutanix were the main two products that I looked at. The reason I eventually chose Cisco was cost and data center footprint. Nutanix was twice the physical footprint in the data center than HyperFlex.

What other advice do I have?

On a scale from one to ten, I would rate this product a solid nine because of the upgrade process. Everything we've been doing with it is blazing a new trail. 

We've been dramatically changing how we deliver the service. Not only am I changing how we deliver the service, but the tools team is changing the platform they're delivering it on too. It's all a new investment. There are not a lot of cost savings today that we can realize.

You can deploy Cisco HyperFlex HX with very little knowledge of UCS, hyper-converged, or storage. There is very little ramp-up time. UCS manager takes a little bit of getting used to. Cisco HyperFlex HX is a solid product. I can't steer people away from it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, Open Systems Infrastructure at a healthcare company with 5,001-10,000 employees
Real User
A fast and easy deployment that allows secure access to our medical applications
Pros and Cons
  • "It allows us to authorize our residents to come in using their own personal devices to access any of our clinical applications and ensure that the PHI is secure and protected."
  • "If we could have just a single pane of glass, where everything can be managed through that one app, rather than have multiple apps, it would be great."

What is our primary use case?

We are using this solution for our VDI. This is used to deliver our EMR and other medical and clinical applications to our residents and providers throughout the medical center.

How has it helped my organization?

One of the big benefits of using this solution is security. It allows us to authorize our residents to come in using their own personal devices to access any of our clinical applications and ensure that the PHI is secure and protected.

PHI is a major concern for us. Patient safety, patient security, and our data protection are the number one priorities for a lot of our solutions.

What is most valuable?

The most valuable feature for us was the time to delivery. We had a short window of about three months to implement because we had in incoming residence group of about a thousand users that they wanted us to have VDI up and running for. We were told about it in March by our CIO, and by June 1st it was up and running.

What needs improvement?

One of the challenges we have with Cisco, in general, is the multiple management platforms for the UCS, and I would like to see it all under one umbrella. If we could have just a single pane of glass, where everything can be managed through that one app, rather than have multiple apps, it would be great. There are three apps that we currently have to integrate with.

I would like to see them broaden their processor options. We've had some challenges with Intel, and I'd like to see them look at other potential CPU providers.

For how long have I used the solution?

Eighteen months

What do I think about the stability of the solution?

Stability has been excellent for us. We've been up and running on it for about eighteen months now, and we're in the process of expanding. We have a goal to have about six thousand users up and running by the end of this year.

What do I think about the scalability of the solution?

The scalability of this solution has been excellent. We've been able to add additional HyperFlex units on the fly, and it's been pretty seamless.

How are customer service and technical support?

So far, technical support has been very good. We've had a couple of challenges with some of the firmware updates we've had to do, and SMARTnet has been excellent at helping us to get through those.

Which solution did I use previously and why did I switch?

Prior to this, we were using Cisco B200 Blade Servers for our normal VMR infrastructure, and we when we wanted to implement VDI we wanted to go hyper-convergence. 

How was the initial setup?

The simplicity of the initial setup is one of the reasons why we picked this product. It is almost plug-and-play. It allowed us to install our first cluster of ten HyperFlex units, in each of our data centers, and within a couple of days, it was up and running. It was pretty straightforward.

What about the implementation team?

We worked with Cisco and our reseller for evaluating the product, but when it came to the implementation, my team was able to do it on their own.

What was our ROI?

I do not have a good handle on the ROI, except to give an example from our implementation. Had we been required to buy laptops for all of the incoming residents, at say $2,000 per student, then we're talking $200,000. This is something that we didn't have to spend because we could deliver a VDI solution that lets them use their own personal device.

What's my experience with pricing, setup cost, and licensing?

One of the challenges we have with HyperFlex is that they have a subscription fee for the operating system that runs on it, and if I remember correctly, it costs approximately $15,000 USD per month.

Which other solutions did I evaluate?

We looked at everybody including Dell, HP, Cisco, and Nutanix. As we ferried through them we were much more comfortable with the Cisco product line, and that's why we ended up choosing it. Their technical support is very good, they had a great implementation for their HyperFlex, and we already had knowledge and experience working with the Cisco Server Blades. Cisco also had a competitive price point.

What other advice do I have?

My advice to anybody who is researching this solution is to have an understanding of the ROI. It is easy to jump in and see great technology, but you need to know what the long term cost is. One thing that we learned when we went into hyper-converged technology is the licensing costs that come with it. This is a yearly thing that you have to account for.

Overall, this solution was very easy for us to implement. Some of the challenges we're having are related to the management platform and the fact that we have to deal with multiple platforms at the moment. Once this is all consolidated, I would be happy to give a rating of ten.

Today, I would rate this solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller.
PeerSpot user
Buyer's Guide
Cisco HyperFlex HX-Series [EOL]
September 2025
Learn what your peers think about Cisco HyperFlex HX-Series [EOL]. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,370 professionals have used our research since 2012.
Myint Aung - PeerSpot reviewer
Head of the Solutions Department at BIM Group of Companies
Real User
Top 10
Reliable with good monitoring but needs to integrate better with other solutions
Pros and Cons
  • "Cisco offers very good quality."
  • "We'd like the product to offer better integration with other products."

What is our primary use case?

We don't use the solution for security. It's for converged infrastructure. 

We're a reseller and implement it for our clients. 

What is most valuable?

The solution is very reliable. It can manage activities very well. Its operation management is quite useful. The product makes monitoring easy.

It's secure.

Cisco offers many features.

Cisco offers very good quality.

What needs improvement?

We'd like the product to offer better integration with other products. 

For how long have I used the solution?

We've used the solution for just the last year. 

What do I think about the stability of the solution?

The solution is stable. It's reliable, and the performance is good. We haven't had issues with bugs or glitches. 

What do I think about the scalability of the solution?

We have various customers using the solution. I'm not sure how many end users they have that use the solution. 

We have not had issues with scaling. 

How are customer service and support?

Technical support is very responsive. 

Which solution did I use previously and why did I switch?

We have previously used a variety of different products. 

How was the initial setup?

The deployment was very easy. It might take a few hours and then it is ready to go.

You only need one person to handle deployment and maintenance. 

What other advice do I have?

We are resellers. 

We're dealing with the latest version of the solution. 

I'd rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1333923 - PeerSpot reviewer
Pre-Sales Engineer at a computer software company with 201-500 employees
Real User
Easy to implement and set up but is expensive
Pros and Cons
  • "The implementation process is okay."
  • "The utilization needs to be better. It needs more options."

What is our primary use case?

We primarily use the solution for our customers.

What is most valuable?

The implementation process is okay.

What needs improvement?

HyperFlex, compared to other competitors like VxRail or Nutanix, has stability issues.

The utilization needs to be better. It needs more options.  

For HX, we need to install a specific virtual machine on each node as a controller. For VxRail, we don't have to do this since it's a built-in feature on VMware. 

For the solution to work, we need to buy specific switches from Cisco. It's not flexible, actually. I wouldn't recommend using it.

The cost is pretty high.

For how long have I used the solution?

I've used the product for three or four years. 

Which solution did I use previously and why did I switch?

I'm also familiar with VxRail and Nutanix. They are working with other platforms, and other techniques. Therefore they are more stable. They also have more storage options. 

How was the initial setup?

It is pretty easy to set up. It's not overly complex. The implementation is simple. 

We can implement the cluster within one hour.

What's my experience with pricing, setup cost, and licensing?

The solution is more expensive since switches are one of the things that add cost to the solution. The service is a little bit more costly as well. They cost more than other vendors. 

What other advice do I have?

We are partners and resellers.

I wouldn't recommend HyperFlex.

If a company has options, I would say they should look at VxRail or Nutanix as the first option.

I'd rate the solution six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Data Center Engineer at Emerging Communications Limited
Real User
Good value for money with full Cisco integration
Pros and Cons
  • "The most valuable feature is full integration with Cisco API and UCS, which means you can have complete networking and storage from Cisco."
  • "HyperFlex could be improved by reducing the minimum number of nodes supported from three to two."

What is our primary use case?

I use HyperFlex for high-performance infrastructure.

What is most valuable?

The most valuable feature is full integration with Cisco API and UCS, which means you can have complete networking and storage from Cisco.

What needs improvement?

HyperFlex could be improved by reducing the minimum number of nodes supported from three to two. In the next release, Cisco should include full integration with other virtualization vendors like Nutanix, the same way they do with VMware.

For how long have I used the solution?

I've been using HyperFlex for a year.

What do I think about the stability of the solution?

HyperFlex is very stable because it has complete solutions for networking and computing from Cisco.

What do I think about the scalability of the solution?

HyperFlex is very scalable because you can scale up by increasing the number of nodes and scale out by increasing the number of discs in the storage.

How are customer service and support?

Most of Cisco's products come with warrants and SmartNet, so if you have an issue, the customer interface allows you to rate it, and the technical team will respond based on the critical level.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is very easy, I'd rate it five out of five.

What's my experience with pricing, setup cost, and licensing?

HyperFlex is relatively expensive, but you get good value for money.

What other advice do I have?

I would give HyperFlex a rating of nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer711501 - PeerSpot reviewer
Team Lead - ITIS at a computer software company with 5,001-10,000 employees
Real User
From an administrative perspective, the whole interface is seamless
Pros and Cons
  • "Performance-wise, everything is good. So far, we haven't had any issues. There has been no downtime at all."
  • "In the next release, Cisco should add more integration and management capabilities as well as some tweaks to the dashboard that make it more user-friendly. They could also add support for multiple hypervisors."

What is our primary use case?

We have hosted a few use cases. Windows developed an application that we hosted in the production environment and all SQL database servers. After that, we used HyperFlex HCI to host DNS and DCP servers as well as various IT-related production servers. 

What is most valuable?

HyperFlex's formatting features are easy to use.  It's a one-click operation. From an administrative perspective, the whole interface is seamless.

What needs improvement?

In the next release, Cisco should add more integration and management capabilities as well as some tweaks to the dashboard that make it more user-friendly. They could also add support for multiple hypervisors.

What do I think about the stability of the solution?

Performance-wise, everything is good. So far, we haven't had any issues. There has been no downtime at all.

What do I think about the scalability of the solution?

For scalability, I would rate HyperFlex nine out of 10.

How are customer service and support?

We've received good support throughout the implementation and afterward.

How was the initial setup?

HyperFlex setup is very easy.

What about the implementation team?

We used help from vendor support during the setup.

What's my experience with pricing, setup cost, and licensing?

HyperFlex is a little pricey. 

What other advice do I have?

Overall, I rate HyperFlex eight out of 10. I would recommend it to others. It's a good product.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1641165 - PeerSpot reviewer
Pre-Sale Specialist at a computer software company with 201-500 employees
Reseller
Top 5Leaderboard
A good price for complex network solutions
Pros and Cons
  • "The price of the solution is good, especially when it comes to complex network solutions, such as UCS and Connect."
  • "There should be the opportunity to create more than one div group"

What needs improvement?

There should be the opportunity to create more than one div group. The solution has only a gigabyte boot device, boot drive of only 240 gigabytes, but 480 would be better. 

It is possible to create two or more div groups, for example: having two test drives and five capacity drives for each div group. 

What do I think about the stability of the solution?

I am not in a position to discuss the solution's stability, as I do not work too closely with Hyperflex.

How are customer service and technical support?

I am not in a position to discuss technical support, as I do not work too closely with Hyperflex.

What's my experience with pricing, setup cost, and licensing?

The price of the solution is good, especially when it comes to complex network solutions, such as UCS and Connect.

What other advice do I have?

I rate Cisco HyperFlex HX-Series as an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
IT Manager at a tech vendor with 51-200 employees
Real User
An all-in-one option that is stable and offers good management
Pros and Cons
  • "The scalability of the product is quite good overall - as long as you plan correctly from the outset."
  • "Unlike other options, you need to pay a subscription to Cisco yearly instead of paying for the hardware outright, which makes it more expensive in the long run."

What is our primary use case?

HyperFlex is a hyper-converged infrastructure system that is a cluster of servers that provide compute and storage at the same time. Most other networking systems provide either computation separately from storage and networking. However, HyperFlex is a combined system that provides compute, networking, and storage in the same solution. That is, it gives you a single point of management for everything instead of separately for different components.

How has it helped my organization?

We've adopted Hyperflex as the new Virtualization solution for our network. all new workloads will be created on Hyperflex, and all existing workloads will be migrated to Hyperflex over the next few years.

What is most valuable?

The product makes management much easier since there's a single pane of glass to use to monitor, manage and upgrade the system. 

You can achieve similar performance for your system by buying separate components, however, HyperFlex allows you to achieve the same performance using one system. It's basically one integrated system. That's the most powerful aspect of it. 

The solution is quite stable.

The scalability of the product is quite good overall - as long as you plan correctly from the outset.

What needs improvement?

A disadvantage is the higher costs involved in using this product. If it were more affordable, it would be easier to recommend and HCI adoption rate would increase. Unlike other options, you need to pay a subscription to Cisco yearly instead of paying for the hardware outright, which makes it more expensive in the long run.

The initial setup could be easier. Right now, it's a bit difficult. 

For how long have I used the solution?

We've used the solution over the last 12 months.

What do I think about the stability of the solution?

It's been stable since we set it up. It's been very stable and providing good service. 

What do I think about the scalability of the solution?

We are considering expansion at the moment. The solution is easily scalable if it is planned correctly from the beginning. 

Our previous generation is going to end support in two years. We're planning to migrate our whole virtualization infrastructure from the old generation solution to the Cisco solution. Basically, within one or two years, we'll be moving all our instrumentation and all our workloads will be moving to this solution.

A minimum of three servers is needed. If these servers have good specifications from the beginning, it's as easy as adding another node. You can expand the solution with more and more nodes. That said, if the node isn't configured properly in the amount of CPU, RAM, and storage, then when you try to expand, you must either expand with more than one node to add more and more scalability, or you must upgrade the existing nodes.

HyperFlex is hosting our financial systems. In terms of users, for management, it's just the ITT and we're managing the solution. However, if you consider people who are using the servers as infrastructure, then you can say more than 50 people technically are on the solution. Basically, the whole company uses the PBX system as an exchange for phone calls, for example.

How are customer service and technical support?

We haven't reached out to Cisco in terms of needing technical support. We've reached out for other reasons, however,  and they were very quick to respond. For this solution, in particular, we've been working with Cisco's partners  - and since our partner provides good support, then we haven't needed to reach out to Cisco directly.

Which solution did I use previously and why did I switch?

We used to have a non-converged solution before Hyperflex that had separate components, however, when we chose to go with a hyper-converged solution for our network, we chose HyperFlex.

How was the initial setup?

The initial setup is not exactly straightforward or simple. It's a bit difficult, a bit complex. 

Luckily, we had the support of the Cisco partner to install and integrate the solution. However, it would have been much easier if we could do it in a shorter time. 

It is a complicated process for integration and it takes time. It can take several hours to install and configure the solution. If the setup process was faster, it could have been done in a shorter time. Basically, it took about two or three days to finish the whole setup. From unpacking to going online, it took us a few days. While the installation is a part of the process, the most time-consuming point was the initial setup.

What about the implementation team?

We had a Cisco partner that assisted us in the initial implementation. 

What's my experience with pricing, setup cost, and licensing?

The solution comes at a higher cost than if you had separate integrations grouped together.

There are licenses included with the hardware, and then there are annual subscriptions that you need to pay. You need to pay an annual subscription service to Cisco for operating the solution. There are other solutions that are purely hardware and whatever licenses you pay, you pay one time along with the purchase, or if you need to expand. This solution has an annual subscription payment.

What other advice do I have?

We are customers and end-users.

The HyperFlex is on-premise the hardware infrastructure. You can set it up with VMware ESXi or with Microsoft Hyper-V. We chose to go with VMware ESXi. It was a requirement of the other systems that we depended on. We could have gone with Hyper-V, however, VMware turned out to be the right solution. The system is hardware and it's compatible with both software solutions or hypervisor solutions. We chose VMware ESXi and turned out to be a better solution than Hyper-V.

I would recommend the product to other users, as long as it's affordable for the company. The cost is high. It is about 150% more costly than a comparable older generation solution. However, if you can afford it, then by all means go for it. 

I'd also advise new users to choose a higher-end specification for the servers. This is also important. That would make extending it easier. For example, the fiber interconnected component the solution sells is like a switch. It's sold per port. If you buy exactly what you need now, you have to replace the hardware when you want to expand. Therefore, plan for the needs of the future, not the present.

Overall, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Cisco HyperFlex HX-Series [EOL] Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
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Buyer's Guide
Download our free Cisco HyperFlex HX-Series [EOL] Report and get advice and tips from experienced pros sharing their opinions.