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Broadcom Clarity PPM Room for Improvement

Sergio Calvo - PeerSpot reviewer
Service Delivery Manager at Syntech

In terms of what could be improved, the end user interface could be improved to be more intuitive, because we sometimes have issues with customization. Sometimes we are not able to customize everything for the end user's interface, and they require more customization. We should be able to perform a deeper customization here.

Additionally, I'd like to see more compatibility with the Active REST connection because we have worked with SOAP and WSDL but we need more compatibility with the Active REST connection.

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MohammadJarrar - PeerSpot reviewer
Senior Clarity PPM Technical Consultant at Al Rajhi Bank

Broadcom Clarity PPM has some areas for improvement, particularly its dashboard, because it's too slow. The look and feel of the platform need to be enhanced. The UX or user experience of Broadcom Clarity PPM also needs to be improved, e.g. sometimes when you need to do something on it, you need to click three or four times for the action to go through, instead of clicking just once.

An additional feature we'd like to see in the next release of Broadcom Clarity PPM is being able to communicate through the dashboard. If the dashboard enables us to communicate and shoot the message there, that would be amazing.

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MF
Director of Operations at a tech services company with 1,001-5,000 employees

The user interface (UI) needs to be improved. Right now, it's not the best.

The usability at this point is terrible. It makes the product hard to use unnecessarily. It's not intuitive at all. I've had to force myself to learn it and it's been hard.

We use an older version, so It might have been updated in newer versions. That said, everything needs to be fixed, including the font, colors, and navigation. It's literally every aspect that needs updating.

The core of PPM is very complex.

The solution needs more documentation.

The technical support is not the best. It needs better support for Agile practices.

It's very difficult to integrate anything with the product.

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Buyer's Guide
Broadcom Clarity PPM
May 2022
Learn what your peers think about Broadcom Clarity PPM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2022.
598,116 professionals have used our research since 2012.
RU
Software Engineer at a retailer with 10,001+ employees

The solution is lacking in certain integrations but that's generally the way because each organization has different preferences. I feel like they could be using more updated technology, like EPA and things like that. I think those are the aspects that they might improve because we need to keep up with the times in order to be relevant with the current technology, and with what is happening in the world of technology. The standards are there and it takes a lot of time for every organization to move their core base to newer technology. I understand that aspect as well, but they could look into it.

There are many technologies that leverage JavaScript, for example, such as NodeJS and AngularJS and all of that and JSON as well. We're not using any of them which is understandable because they use Java. I'm younger, so in college I dealt with newer technologies like the NodeJS which I like. These are technologies that they may implement in the future.

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Sergio Calvo - PeerSpot reviewer
Service Delivery Manager at Syntech

The solution could improve the way the workflow is developed. I think they could be more dynamic because they are in a way static. They're very powerful, but they don't have any interaction with end-users.

In a future release, I'd like to see more stable chargeback procedures, because they are not as synchronized as they should be. Sometimes they do not provide real-time information. We have to use another solution to receive this information.

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Fabio Nicida - PeerSpot reviewer
CEO at Agila Tecnologia

Reports generated through Jaspersoft could be more integrated into the solution. Today, by default, users must navigate out of their context to run a report or a consultant must create a special portlet to bring reports into context. This could be an OOTB functionality. 

There should be support for contract management. Clarity manages all kinds of investments very well, but there is no native functionalities to manage contracts between the companies regarding these investments. 

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Georgy N Joseph - PeerSpot reviewer
Consultant at Ericsson

The application memory management and responsiveness of this JAVA product can be improved, especially in the peak usage times. A better way to track, analyze and tweak the heap memory would be a great addition to this PPM tool

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JA
Project Manager at a government with 5,001-10,000 employees

Intake and demand management functionality could be better.

In the future, I would like to see integrated Agile features and better integration with Agile tools. There are a lot of different teams that are using Agile tools and there is a demand for that.

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Buyer's Guide
Broadcom Clarity PPM
May 2022
Learn what your peers think about Broadcom Clarity PPM. Get advice and tips from experienced pros sharing their opinions. Updated: May 2022.
598,116 professionals have used our research since 2012.