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Barracuda Intronis Backup Room for Improvement

Victor Correa - PeerSpot reviewer
Senior System Support Professional - Tier 3 at a tech services company with 201-500 employees

Barracuda Backup would benefit greatly from adding Changed Block Tracking Support for Hyper-V. There are certain challenges with the size of the data being backed up as well with some restore processes (namely, Bare-Metal Restore) that would be greatly affected by the implementation of support o CBT for Hyper V Environments.

The backup solution is fully integrated into Barracuda Cloud Control, I believe that adding orchestration capabilities to Restore/Disaster Recovery would take the product to a new level.

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JK
Microsoft 365 Konsult at Canmer Data AB

I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good.

The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much.

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Monica Kropp - PeerSpot reviewer
Systems Administrator at a educational organization with 1,001-5,000 employees

We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end.

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Buyer's Guide
Barracuda Intronis Backup
August 2022
Learn what your peers think about Barracuda Intronis Backup. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
620,600 professionals have used our research since 2012.
VB
IT Manager at a healthcare company with 11-50 employees

It would be a big improvement if the Live Boot feature could work without the need for a secondary, standby server.

I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines.

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GS
Owner at Avantius Technologies

The backup feature could be a bit simpler to utilize. They should make the process of backing up individual files simpler.

The pricing could be a bit better.

The solution should have the ability to back up other devices, such as mobile phones or tablets.

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NB
Director of IT at a government with 51-200 employees

The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud.

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RT
CTO at a tech services company with 51-200 employees

Scalability-wise, there is room for improvement.

I would like to see better integration with third-party applications.

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CJ
Co-Owner at xtreme works inc

It would be nice to have some reports generated on the usage of the system such as detailed backup statistics, but it is not essential.

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JL
General Manager at Antea Consulting

Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue.

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SH
President and CEO at a government with 51-200 employees

We are moving away from using this solution to using Veeam Backup on AWS. This is a company wide decision to move all efforts to a different solution to increase our buying power. This solution could be improved with offering lower prices at scale. 

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CK
Head of ICT Department at Dr. Nassau College

Its speed can be a bit improved, and of course, its pricing can go a lot cheaper.

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TD
Customer Support Engineer at a computer software company with 11-50 employees

Barracuda Backup could use some more integration. 

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Buyer's Guide
Barracuda Intronis Backup
August 2022
Learn what your peers think about Barracuda Intronis Backup. Get advice and tips from experienced pros sharing their opinions. Updated: August 2022.
620,600 professionals have used our research since 2012.