Barracuda Email Security Gateway Reviews

We find the email security to be valuable. 

The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails. 

We have been using Barracuda Email Security Gateway for six or eight months. 

The solution is stable. 

The solution is scalable. 

We did not work with another solution prior to this one. 

The initial setup was very easy and user-friendly. 

I cannot comment on the pricing as this is not within my knowledge. 

We procured the solution as a service. 

We have 3,000 people making use of it. 

There is no need for us to do maintenance. The solution is administered by our subset department and they have a fantastic support team, should there arise any field issues. They are wonderfully accessible. 

I rate Barracuda Email Security Gateway as a nine out of ten. 

It is a really good product with a lot of features. It is responsive, updated, and modern. It is easy to use and has an easy interface for non-IT users. Its dashboard is also quite fine.

It is also quite flexible and has an API at the backend. 

Its integration with other solutions can be improved. There should be integration for telemetry information, system information, and other types of information with other solutions. Barracuda currently doesn't have that. Barracuda has its own platform. Its integration with firewalls is quite good, and it communicates really well with firewalls, but I have not seen any other integration. Based on what I know, it does have an API at the backend, but I have not used it. 

We have been a distributor of this solution for about five years.

It is scalable. You can start with a VM or hardware. The hardware is not really scalable, but the VM is scalable. Most vendors are scalable in terms of VMs.

I have about 15 to 20 customers of this solution, and they seem happy.

They have a good support team. They are quite responsive and technical. They are also fast in responding. 

It is really easy. I installed Email Security for 100 email clients two or three weeks ago, and it took me half an hour to do the base installation. The training for IT administrations took another one and a half or two hours.

It is easy to install for a non-admin. If you are a normal user trying to configure it, it is really easy to use. If you are an admin, it is a bit more complicated.

It is a cost-effective and relatively cheap solution as compared to others.

Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good.

I would recommend this solution. Barracuda has one of the best email security solutions for SMB and big enterprises. Barracuda is not a leader for email security, but they are really good at what they are doing. In terms of email security, Barracuda is one of the best solutions. There are a hundred different products in the market, such as Fortinet and Forcepoint, but Barracuda is cost-effective and really good at what it does.

I would rate Barracuda Email Security Gateway a nine out of ten. It is a really good solution, and it does what it says.

We are using the solution to upgrade clients using old legacy security to the cloud.

We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard.

There are limited administration controls that should be improved. Additionally, the reports available currently are not enough.

I have been using the solution for eight months.

The resolution has been reliable.

There has not been any problem with the scalability of the solution. We have approximately 600 users using the solution in my organization. We have plans to increase usage in the future by 100.

The technical support has been good and responsive they have always called us back.

The installation is complex.

The solution requires a license and we pay annually.

I recommend this solution to others. In a few years, I think this solution is going to be a global leader.

I rate Barracuda Email Security Gateway a seven out of ten.

It is useful for a medium-sized business. It is not useful for large enterprise solutions. It's made for small networks with fewer mailboxes.

The most valuable feature is the Antispam services, which are the basic services of spam device.

The scalability needs improvement, it's the only feature that is required.

I would like to see all of the latest security details available on the device, and it should only be cloud-based, not on-premises.

I have been using this solution for more than five years.

We are using the latest version of it.

It's a stable device.

It's not a scalable product. If we want to scale it then we have to change the device, because it is on-premises. It is not a cloud-based solution.

We have 2400 users in our organization.

Technical support is good. We have no issues with support.

Previously, we did not use another solution.

The initial setup is not complicated.

I cannot remember the installation time, as it was a while ago.

We have a team of administrators to maintain this solution.

The licensing cost is competitive, it's not too high and not too low.

We have a standalone device that is not scalable, so we are considering a cloud-based solution.

I would recommend using the cloud-based solution, and not as an on-premises deployment.

I would rate this solution a seven out of ten.

We are using this product to protect us against spam and viruses.

It is very simple to whitelist addresses.

This product can always be made more secure.

We have been using the Barracuda Email Security Gateway for a few years.

We use this product on a daily basis.

We have 18 of us who are using this product.

Our support is outsourced.

We were using a different solution prior to Barracuda and we switched because our IT support company suggested it.

Our department was not responsible for the deployment.

The licensing fees are part of a bundled support package that we pay for.

This security product is part of an IT support package that we bought, and we didn't select it or purchase it for a specific reason. I don't know who the competitors are. 

Overall, I am satisfied with this product, although I don't have the expertise to meaningfully recommend it, or not.

I would rate this solution a five out of ten.

This solution is my spam filter and it's tied to my exchange server. All SMTP traffic goes through Barracuda. I've just started using their cloud service and I'm looking possibly at their firewall solutions also because I can tie all these things together in the cloud. We are customers of Barracuda and I work as CIO at a municipality in the States. 

If you have raw spam, this solution is going to catch it. They are consistent and they're good. Spam itself is not getting through, although email with links that deliver spam can bring it in if users are not being diligent. My biggest concern is educating my end users that just because an email looks like it is from someone you know, doesn't mean you should open it. My mantra is: If you weren't expecting it, delete it.

I like the frontend blocking of spam which is what it is designed to do. I like the Dashboard view, it gives me a great overview of everything. Also, it is rich in configuration options which allow for some very fine tuning. Overall, It's been very beneficial.

In the past, I would have said that the reporting could be improved, but they've gotten better at that in recent versions. Although I don't use reporting routinely, it's something I do when I need to check something or pull some kind of statistical report. Also, I had some difficulty in the past with the system getting swamped and overwhelmed trying to process all incoming traffic. The appliance didn't have the resources to keep up. Obviously the network is getting more and more spam and virus traffic which adds to the problem. Since I had a service contract with Barracuda, they were able to resolve the issue by shipping me newer replacement hardware with significantly more computing resources. This was all at no cost.

I've been using this solution for six years. 

This solution is rock solid.

It scales quite well as far as I can tell. I've got a box that is more than adequate for my environment. I've have about 250 end users so I'm not huge environment. We're a municipality, and all end user email routes through Barracuda regardless of which department they are in. 

The technical support is excellent. Response time is great. 

I think the initial setup was pretty straightforward. As I mentioned previously, we recently upgraded to the current version, and in the process our hardware was upgraded because we were running on older Pentium processors. It all went quite smoothly with support from Barracuda. 

I think it's a good product, it's rated fairly highly when I look at reviews. 

I would rate this solution a nine out of 10, no reason for not giving a 10 than, nothing is perfect. 

We are an MSP (Managed Service Provider) so, basically, all of our business clients who want email security are using this product.  

Barracuda has made things easier simply by making it so all of us do not have to go through the mounds of spam that would be coming in otherwise. It has made our lives a lot simpler in letting us see what is valuable in our inboxes rather than a blob of emails users have to hunt through.  

It is really hard to pinpoint any one feature that is more valuable than the others. I mean, the features are all valuable. If I had to choose, I guess the spam filtering part of the product stands out as phenomenal. The time it saves in eliminating inbox clutter and the focus that creates allows staff to be more productive instead of absolutely wasting time manually filtering spam.  

An improvement I would encourage is that sometimes the spam filtering is a little too aggressive. You can not get granular enough to back off what is considered spam and what is not. So it is fine that they have predefined settings for spam, but not so good that it can not be modified. If we could go in and modify the settings or affect the way it is treating spam, I think that would allow for more versatility and better results.  

I have been using Barracuda Email Security Gateway for probably a little over two years.  

The stability of Email Security is fine. We have had no real issues with it.  

Scalability is very, very easy. We have over 40 clients with multiple end-users currently using it, so it has already proven to be very scalable.  

Primarily the people using the product are actually the end-users. They could be CFOs, CEOs, company presidents, office managers — the whole gamut of employees use the product if they use the network. We are an MSP, so we are literally servicing the whole range of different companies and different end-user needs with pretty high volume capability.  

I would say their technical support is a ten. They are really good. They support you right from the beginning with training and make you comfortable adopting the product.  

Barracuda was actually the first product like this that we utilized. We were looking for a product to take care of spam and email security. In our comparison, we found this product to be the solution for us at the time.  

The initial setup is pretty straight forward as long as you pay attention when you get the training. Record that training session.  

The pricing for the product is fine. It matches what we can budget to the functionality we expect.  

Security Gateway is simple to implement. Make sure that multiple people on staff are trained in setting it up. In other words, you do not want to just be relying on one individual in the organization to be the only one who is able to set it up. Always have a backup, or even two. That is especially important to us as an MSP.  

One more thing would be to pay attention when you first onboard with the solution. Barracuda puts you through some training with one of their technicians. I think it is important that you record those training sessions to keep for your reference. What will happen if you do not take advantage of recording it is that after the first two or three installs, you will be on your own. If you make sure you make a copy of your training session with them, then you can always refer back to it.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product overall as a nine-of-ten. The reason I would give it a nine is just that one area where we do not have the ability to manually go in and modify some of the settings. Until we can do that, it is still a great product but it is not quite a ten.  

We are a system integrator and this is one of the products that we provide to our clients.

This solution is used for email security. It provides security when using Office 365, for Google Suite, in-house email servers, and other devices.

We generally deploy it as a hardware solution for our clients, but it depends on their environment and what their requirements are.

Better Protection and Overall Visibility

The security protection is the best and it's GUI is user-friendly.

It has a simple configuration where you can set up the protection.

The solution provides good information on various threats that can affect our customers.

I have three and a half years of experience with the Barracuda Email Security Gateway.

This solution has been stable and we have not faced any issues.

Our clients are enterprise-level businesses, government bodies, and other institutions. We have not received feedback on any major issues as they have tried to scale up or add on to their environment.

Barracuda's support is very good and I would rate them four and a half out of five. Nobody is perfect.

The initial setup is easy and user-friendly, and you can deploy it quickly.

We deploy in-house

I would rate this solution a nine out of ten.