Barracuda Email Security Gateway Reviews

The solution is primarily for email security. For example, if an email comes through, we need to know what sort of email it is. We have enabled the SPF and the DMARC on it. We've also enabled those security elements so that it has some threat prevention before any unsolicited email comes to our gateway. This basically does all the filtering, before we actually receive an email. There are a number of undeliverable emails we get in our inboxes. In that event, if we are not able to see these emails, we can always log onto the Barracuda Gateway to actually see the emails to say whether they're valid or not. If the authenticity of the email is revealed, we are able to release them.

All of it has been quite useful. All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it. 

It also has a threat management tool on it. It does a self-scanning so that it actually does zero-day tolerance. It's able to look at other Barracuda databases and is able to find the latest data and protect the network. There are a number of features that it has that we actually use to protect our network from email.

The setup is straightforward. 

Barracuda itself should be actually working on their DMARC setup. There is a little bit of downtime in terms of that. There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out. The good thing is that we get logs now and you can schedule the logs and you'll be able to see the logs in the event. The user gets to see the logs. In the event you don't receive the email, so you can schedule it for every hour or whatever schedule is important for the organization.

We set ours at one hour and in the event, if there's an email that didn't reach you, you'll get a notification after an hour to say, okay, this email was trapped and you are able to self-release it with the user's login, or IT can release it.

I can't think of any other features that are needed. 

I've used the solution from 20016 or 2017 onwards. 

It is very reliable and stable at the same time.

We have between 45 and 50 users.

It is pretty easy to scale. In the event that you want to increase the number of users, you can always do so. All you have to do is buy additional licenses. 

In the event that you need technical support, the support team is always available and they'll probably respond to you in an interval of an hour or two.

If there is a need for escalation, they normally do that. They do give you a call. Once you log a ticket, they give you a call and if they are unable to resolve it at a particular time, they'll give you a timeline as to when it's going to be fixed.

Setting up the solution is simple and straightforward. It's not overly complex or difficult. 

The only thing to do is set up some protocols. You set up some protocols, you go and get some policies enabled, and you can choose whatever policy you want and you enable it on your exchange and that should kick you off. All you do is point your gateway to Barracuda instead of your exchange, and you'll be able to get your email through.

Deployment doesn't take long. It probably takes a day or two, depending on how you want to configure it. You don't really have to do much. It is just that the protocols are already out there. All you do is tick whatever you want and it gets deployed. You set your parameters.

Maintenance is done by the support team. It's cloud-based; we don't really have to do maintenance on our end unless we have a device on our end. We don't have a device on our end. In the event that we have user changes, we do it in-house. For example, if a newbie has joined the organization or somebody is leaving, we make administrative changes.

We did an in-house setup. We buy it from the retailer and the retailer gives us access to the vendor there, the actual supplier. Then we have that privilege too, in the event that if we get caught out for some reason, we are able to liaise with the vendors directly, the suppliers, and we are able to log calls, et cetera, and they're able to sort out issues. We have that kind of support.

It's pay-per-user licenses. We pay around 5,000 Fijian dollars for probably 50 users. The pricing is pretty good for the type of support they give us. We are not looking at anything more expensive than what we're currently paying.

Globally, it's used pretty extensively and it's regarded as one of the top three packages.

We are end-users.

I'm not sure which version of the solution I'm using.

I'd rate the solution eight out of ten. We are happy with the product.

Our customers use the solution for security.

The solution can be deployed on-premise and in the cloud.

The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective.

The solution should add automatic alerts to the mobile.

I have been using Barracuda Email Security Gateway for approximately 10 years.

The stability of Barracuda Email Security Gateway is great.

I rate the stability of Barracuda Email Security Gateway a ten out of ten.

The solution is used by more than 2,000 users.

I rate the scalability of Barracuda Email Security Gateway a nine out of ten. 

We do not have any regional support in my area. We are having to provide all of the support ourselves.

I have used other solutions in the past but switched because Barracuda Email Security Gateway has a lot more features and became the leader.

The initial setup of Barracuda Email Security Gateway is simple for the cloud base version. It takes approximately one hour for the deployment.

We use two people for the deployment of the solution.

The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market. 

The price of the solution can range from €6,000 to €23,000. The on-premise version is expensive. However, if it is on the cloud the price is better.

I rate the price of Barracuda Email Security Gateway a six out of ten.

The price is approximately 30 percent more than others on the market.

If the solution is configured correctly then the maintenance is low. We are able to check the solution for our customers. We use two people for the maintenance if needed.

I would recommend this solution to others.

I rate Barracuda Email Security Gateway an eight out of ten.

We use Barracuda Email Security Gateway for email security.

It's a good solution. Maybe if we switch to the cloud version, it will be more up-to-date. It's a good one.

It catches a lot of things and has the ability to add domains as well as add senders and update their things.

It could be more automated. Many solutions in the industry are now receiving automatic updates. This one, we believe, is not; however, a later version may be better.

It's good, but some spam isn't always detected. It doesn't always detect the most recent signatures or spam. 

The database is not updated automatically. Other solutions, such as Microsoft Exchange Online, automatically receive the most recent threat data and malware data types. I believe the Barracuda database is not being updated. That is why we are looking, and we are evaluating whether Defender for Office 365 or a Microsoft solution is better than Barracuda. 

That is why we are downloading all of this research to see which of the market leaders we should switch to.

Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft.

We now have two layers of defense. Barracuda and we also have Microsoft Exchange online, but we would like to switch to one or upgrade this. We are looking for any and all solutions.

That is what we are investigating right now. Because we want to ensure that some are stopped here by Barracuda and the entry point. However, for those that are not caught or blocked by Barracuda, we have the next layer of Exchange Online, which comes into the picture and checks it, sees it, and blocks it.

I joined an organization that has been using Barracuda for a few years, but they are looking into other options. 

I only recently joined them, about six months ago.

I have been working with Barracuda Email Security Gateway for six months.

I don't recall, which version we are using but it is not the latest one.

Barracuda Email Security Gateway is a stable solution.

I believe that Barracuda Email Security Gateway is scalable. We didn't make many changes to the architecture. But I believe it is scalable.

We have a small IT team of three to four people.

We have small IT teams and approximately 50-60 business users. There are only three or four people who are directly involved with the product.

I am not aware of the initial setup. It was already deployed when I joined.

This solution is difficult to maintain, which is why updates should be automatic, in my opinion. It should be intelligent enough to get the most recent updates, which it is not at the moment.

I believe it is, but I believe it does not catch everything. Perhaps we need more collaboration, more technology companies.

I am not aware of the licensing costs.

My senior colleague appears to believe that Exchange is superior. Because it receives the most recent updates and Microsoft is the largest, it has more Intel on this. We are getting more data, including real-time data updates.

I have yet to compare it with other solutions, but I would rate Barracuda Email Security Gateway a seven out of ten.

Barracuda Email Security Gateway is used to protect users' email inboxes from malicious threats coming from outside of the network. For example, it can be a malicious link or some malware as an attachment. If these threats are sent to our users, then it blocks and deletes the email.

The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes.

Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda.

I have been using Barracuda Email Security Gateway for three years.

Barracuda Email Security Gateway is a stable solution.

Barracuda Email Security Gateway is a cloud solution, therefore it is highly scalable.

Everyone in our company is using this solution. It is protecting 10,000 users' inboxes. We do not plan to increase users.

The technical support is good, we did not find any issues with them.

We were using another security tool previously. We were looking for an advanced tool that helps us to log more threats and incident management. This is why we chose Barracuda Email Security Gateway.

The initial setup of Barracuda Email Security Gateway is straightforward. The process can take approximately 15 to 20 days.

We did the implementation of the solution ourselves without a partner.

We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution.

I would recommend this solution to others.

I rate Barracuda Email Security Gateway an eight out of ten.

We always use the latest version. 

We use it as an email gateway. 

Barracuda has shown difficulty in providing us with the solutions we sought. We have found ourselves sending many emails to their outside domain. They have not demonstrated the reporting system we required when reports were sought. 

As the solution is cloud-based there is no need to install anything on-premises. Some of the settings we have configured on the cloud and done integration with our domain server. Once integrated with the system, all the mails pass solely through the gateway. What we see is that there are times when genuine mails are blocked and others when spam mail makes its way through. 

We have been using Barracuda Email Security Gateway for the past year. 

For the moment the solution is good. It is scalable. 

Technical support is very quick, However, we have generally found them to lack the solution we need when we have contacted them. 

As the solution is cloud-based there is no need to install it in each and every endpoint.

While installation was easy, it was not necessary to do for each and every session, as its parameters are solely within the email gateway. 

The vendor assisted us with deployment. 

There is a five to six person supporting staff which helps us with deployment and maintenance. These consist of managers, administrators and engineers. 

We paid for an annual license.

We did not evaluate other products before going with this solution. 

The solution is deployed on cloud. 

There are 300 people making use of the solution in our organization.

All solutions have their pros and cons and there is no such thing as a perfect solution. We cannot customize the solution according to our needs and, consequently, its reporting capabilities are lacking. For this reason I rate Barracuda Email Security Gateway as a seven out of ten. 

The solution is directly used as a email service for inbound and outbound protection and as a spam gateway. When issues of spam are reported to the company then we can suggest Email Security Gateway for the customer.

Barracuda Email Security Gateway has features like identify the spam source, rules to avoid some specific spams and then reschedule. And there are some other features like the email continuity, the email server and gateway site, which  can relay the mail kit. The solution is user-friendly.These kind of features are the most valuable. 

Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. 

Some new features should be expanded and made accessible for better protection.

I have experience Barracuda Email Security Gateway. 

It is a stable solution when the factory provides the the application access.

It is a scalable solution as it is hosted in the cloud. 

The technical support team is good as they respond immediately. 

The initial setup is easy as it is user-friendly only the console is lengthy but that is manageable. The solution was deployed in our organisation six months ago. For the deployment, the cloud version is suggested because the currently, the world emails are trying to migrate to the cloud solutions. 

The rate the overall solution a ten out of ten. 

Barracuda protects us from spam and email-based threats. 

Barracuda is good at keeping the garbage from reaching your inbox. 

Barracuda isn't catching everything. We're still getting quite a few phishing emails, so we're looking for something else.

We used on-prem Barracuda for a couple of years, and now we're on the cloud. 

I haven't had any stability issues so far. 

We have 160 email boxes, so we're not a huge company. Barracuda scalable enough for our needs. 

I rate Barracuda support eight out of 10. 

Positive

I wasn't involved in the setup. We had someone from the vendor look at our setup and tell us what to change. 

Barracuda costs about the same as the other solution I reviewed, but I still think it's expensive for what it does. 

I rate Barracuda Email Security Gateway eight out of 10. 

The solution helps us to block some blacklisted emails.

We are using the tool’s 400 model which does not offer accurate spam detection. We have also had performance issues with the tool.

I have been working with the solution for three years. The tool’s model number that I work with is 400.

The solution is stable. We had faced some stability issues which got resolved after replacing some hardware.

The solution is scalable. You can scale up or down the hardware appliances as per your license.

The tool’s deployment is simple.

I find the tool’s tech support very supportive.

I would rate the solution an eight out of ten.