Barracuda Email Security Gateway Reviews

Our primary use case for this solution is spam filtering. It extracts messaging for us. Thanks to Barracuda Email Security Gateway, I have seen increases in productivity and functionality in terms of spam reduction and filtering against different threats, which is a benefit by default.

The things I find valuable are how it is easy to maintain and its seamlessness. I cannot say it's better or worse than any other solution, but I have no issues with it as it does what it needs to do.

I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up.

I have been using this solution for three years.

We've had a couple of issues pop up over the three years but they were resolved within 15 minutes. One issue that wasn't critical took around a day to resolve.

I would rate the scalability of this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best. Currently, there are about 175 users of this solution in our company.

I would say that their customer service is quite good. You will always be able to get someone on the line whenever you call. 

I would say the initial setup was super simple and quick. It takes a couple of hours to deploy. After that, you're up and running. 

I would say that this solution is more expensive than the competitors.

I would rate this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best. Barracuda Email Security Gateway has been fine for our use case.

Barracuda Email Security Gateway can be deployed on the cloud or on-premise.

Barracuda Email Security Gateway is similar to a traditional spam filter but provides more features. It protects you from the attacks that are coming through your emails. It scans and filters your email, and delivers them.

The most important features of Barracuda Email Security Gateway are the simple and quick configuration, interactive console, and easy-to-understand logs.

Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning. There are some impersonation emails passing through.

I have been using Barracuda Email Security Gateway for approximately five years.

Barracuda Email Security Gateway is good. However, the appliance will have some challenges, after three years of use we have some performance issues in some boxes.

The Barracuda Email Security Gateway is scalable when in the cloud.

We are using devices that support 5,000 users. We have been hiring more employees now that the lockdown from covid is slowing down. 

I used Proofpoint and Check Point previously. 

The initial setup of Barracuda Email Security Gateway is straightforward. It can be done in quickly by experts or if you follow the wizard it can be done in 30 minutes.

We have one engineer for the deployment and maintenance of Barracuda Email Security Gateway.

We typically purchase a one or three-year license for Barracuda Email Security Gateway.

I would recommend this solution to others.

I rate Barracuda Email Security Gateway a seven out of ten.

Barracuda Email Security Gateway is used to protect users' email inboxes from malicious threats coming from outside of the network. For example, it can be a malicious link or some malware as an attachment. If these threats are sent to our users, then it blocks and deletes the email.

The most valuable feature of Barracuda Email Security Gateway is that it blocks almost 99 percent of threats from users' email inboxes.

Barracuda Email Security Gateway should add auto-remediation to improve the solution. Additionally, there are times when we have false positives and our general emails get locked, we have mentioned this to Barracuda.

I have been using Barracuda Email Security Gateway for three years.

Barracuda Email Security Gateway is a stable solution.

Barracuda Email Security Gateway is a cloud solution, therefore it is highly scalable.

Everyone in our company is using this solution. It is protecting 10,000 users' inboxes. We do not plan to increase users.

The technical support is good, we did not find any issues with them.

We were using another security tool previously. We were looking for an advanced tool that helps us to log more threats and incident management. This is why we chose Barracuda Email Security Gateway.

The initial setup of Barracuda Email Security Gateway is straightforward. The process can take approximately 15 to 20 days.

We did the implementation of the solution ourselves without a partner.

We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution.

I would recommend this solution to others.

I rate Barracuda Email Security Gateway an eight out of ten.

We use it ourselves as well as our customers. Our deployment is on-premise and also combined with cloud control. Cloud control is second-tier. The first tier is cloud control, the Barracuda and Barracuda cloud and then the email is passed to our Barracuda box which is on-premise. It's a gateway appliance, not a hardware box. It is normally used with Microsoft Exchange server but is also supported with Microsoft Office 365. We have 20 users but our customers have from 200 to 500 users.

They combined the cloud control and they have anti-phishing. There is link protection, which means when a link is in the email and it is similar to PayPal, for example, it gets flagged. The link protection checks the link and checks that it has been faked because it's not the original PayPal link. So when a link is not original then it's passed to Barracuda and checked in the sent box and when it's okay then it's opened. Otherwise, if it's malware then there's an alert which says, "That's a phishing attack and this is what you need to do."

We had a case where right before a link was redirected and there was no chance to ignore it. A few days ago there was a feature request to clean and redirect a link because it was a false positive. Let us say false positive in the link protection and there's no easy way to correct it.

We have been using Barracuda Email Security Gateway for five years.

It's stable. The only issue is when you do an email campaign with large file attachments, PDF and then email, the system slows down. That is a problem because the queue gets full and you have to correct it and delete those emails manually. 

The scalability is pretty granular. For example, 80p protection and cloud protection, link protection, anti-phishing, you can buy it all separately. You buy the original box and then you can buy afterward the additional security features.

Their support is very good. You get German and from Austria, but they also have English support world-wide. It is very good. With less response time. Short response time.

We previously used another solution. The complexity of the user interface was very complex and if you tried to make a configuration change, you end up searching for the feature and where you can edit. Also, security is a very good feature of the Barracuda Email Security Gateway. It has a per-user quarantine. It's very comfortable for the user to make his own white list or blacklist.

The setup is straightforward, it's very easy. For example, I want to change a feature but I didn't find it easily. There's a search option and you find the manual entry and you can make a conflict change. 

It is yearly licensing. They recently increased the price but the price-performance relation is still very good. Compared to Cisco IronPort, Barracuda is less expensive and the configuration is much simpler.

Try the Barracuda Email Essential Security Cloud Service. It's not expensive and implemented in half an hour.

I would rate it an eight out of ten.

The Anomaly-based spam detection is a very good feature of Barracuda Spam & Virus Firewall, since it not only keeps track of the Anomalies, but also protects and notifies any illegitimate attachments, content, as well as the suspicious source from which an email is arriving/contained in the email.

Another important feature that organizations are looking for is the Integration with LDAP and Active Directory. This Device has a capability to easily integrate with the AD connected with the Exchange environment.

Based on a true case, we had been receiving emails from different countries on a bulk scale containing malware.

Before the installation of Barracuda, we were only able to identify the threat on the Endpoint level, but after installing the Spam Filter, it keeps track of each and every activity done in an email.

Two things:

1) The backup and recovery of the rule set stored in the device.

2) In denial of service condition, the events-per-second flow creates little jerk in term of delay.

When we are considering the enterprise security, we are interested in adding the additional controls in the environment. Barracuda device has a weak distinction‎ in its backup and recovery

Let me share a practical example: We have a Barracuda installed in a primary and backup location, it's difficult to include the exact configuration of a primary device to backup device, it has a time constraint ‎and effort based work. This area should be considered, as Barracuda has established their good appearance in the market.

Another area that should be considered for improvement ‎is the constant DoS attacks and bulk messages in the form of spam appearance on the device.

In a case of denial, condition on a ratio of 1200 to 1800 events per second would downgrade the performance of the device.

This was my practical role in testing the capability of this device, apart from the above two areas of improvement, this device has marvelous results in term of capacity, content, sources, and attachments.

I've used this solution for two years.

Not yet.

Not yet.

Best.

Lack of technical support and very delayed responses in the case of an incident.

Straightforward, even easy to install.

Pricing options should be considered by the Barracuda management, as per country market research. They should consider the economy and the country-technology ratio.

We have evaluated more than eight products of known vendors, and out of eight, we decided on this one.

I would suggest implementing Barracuda Spam, because this solution has a multi-factor threat analysis engine, which other products don't have.

We use the solution to protect our email, domain, and users against spear phishing, spamming, malware, and malicious attacks regarding attachments and URLs.

The most valuable features are filtering and rate controlling. They are good and are required to avoid having low IP, email, and domain reputations.

Sometimes, Barracuda Blacklist blocks the general IP list from the source domains. They block the genuine sources, too.

I have been using Barracuda Email Security Gateway as an integrator for two years.

The product is 100% stable.

The solution is very much scalable. We have ten customers in the Middle East and five customers in India.

The customer support is very good compared to other solutions.

We’ve used Mimecast before. We had a support issue that we couldn't resolve. Barracuda offered a more scalable and cost-effective solution with the features and support we needed.

The initial setup is very easy, compatible to manage, and takes a maximum of three hours to complete.

Since we are using MP65, we procure the SaaS model. We generally follow the same process for SaaS to deploy the solution.

We’ve already invested 100 Euros, roughly 10lakh rupees, and received 30-50% ROI.

I recommend the solution, especially for email security, load balancing, and journaling.

Overall, I rate the solution a nine out of ten.

Barracuda Email Security Gateway is primarily employed for safeguarding emails, focusing on email security.

It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability.    

The pricing needs improvement.

I have been using Barracuda Email Security Gateway for the past ten years.

I would rate the stability nine out of ten.

I would rate it eight out of ten. 

There are occasional delays in their response. They do not always reply on time.

Neutral

We often encounter challenges because each customer has unique network configurations, security hardening requirements, and specific solutions. This includes migrations and email address configurations, which need to be updated periodically to stay in line with the solution. Regarding deployment, I believe we can complete a few files quickly, but the implementation phase will require more time.

We consistently monitor service support to handle various customer services, and we have a team of five individuals responsible for managing different customers.

It is an expensive solution and I would rate it a five out of ten.

Overall I would rate it seven out of ten. 

This is a total email security solution.

This product is powerful and quite simple to use.

It has a unified interface for archiving, security, and backup, all put together into one portfolio.

This product has phenomenal anti-phishing capabilities.

I would like to have better integration with third-party archival vendors to facilitate moving data in and out. This is definitely an area that should be worked on.

Having better user admin controls from an application perspective would also be helpful.

We have been using the Barracuda Email Security Gateway for about a year.

It is very stable and we have had no issues.

Because it is a cloud subscription, it is updated automatically.

In terms of scalability, we haven't had any issues. We have more than 100 users. There are a couple of administrators but most of them are end-users.

The Barracuda support is far better than Trend Micro.

Prior to Barracuda, we were using Trend Micro InterScan Messaging Security, and then we were using Symantec's Email Security. We now have all of the features that we want in a single product.

Working with Trend Micro is a little bit tricky at this point in time.

This solution is very easy to install. It took us a couple of days to deploy.

We pay between $8 and $10 USD per user per month.

Overall, this is a good product with wonderful security capabilities and I definitely recommend it.

I would rate this solution a nine out of ten.