Acronis Cyber Protect Cloud Reviews

We primarily leverage the platform for data storage, including email backup, Microsoft 365, SharePoint sites, and OneDrive. Additionally, we use it for cloud workload backups encompassing workstations and internal drives. This cloud-based solution eliminates the need to maintain on-premises servers, with all backups scheduled and automated according to our reporting requirements.

The most valuable aspect of the product is its focus on security, which is crucial given the prevalent threats like malware. The product offers standard features comparable to other solutions like Veeam and other OEMs. From a security standpoint, it provides robust protection to prevent system crashes and data loss.

While we use the product to perform daily backups, restoring them from the cloud server often takes a significant amount of time. This delay becomes critical, especially when management requires timely information from end users at the backend level, necessitating repeated attempts to retrieve backups from the cloud services.

We have been utilizing Acronis Cyber Protect Cloud for approximately a year now.

The platform has generally been reliable for our needs in terms of stability. Recently, there was a minor disruption, and I couldn't access the backup selection URL for about a day. However, I promptly raised a ticket, and Acronis resolved the issue swiftly. Since then, I haven't encountered any further stability issues, and the backup tool has been functioning well.

The product is scalable. we benefit from unlimited data storage without incurring additional costs, which is advantageous for our storage needs. When it comes to scaling workstations, such as laptops with specific data sizes like 50 GB, additional costs may be incurred based on the required storage capacity. This involves adjusting quota limits to accommodate storage demands, which hasn't posed significant issues for us so far.

While we haven't directly engaged with Acronis for support, our partner has been responsive in addressing any issues or queries that arise.

Setting up Acronis Cyber Protect Cloud was not complicated for us. It involved a straightforward configuration process: We installed small client software on our laptops or desktops. For cloud-to-cloud operations, there was no need for additional setup on our part; everything was handled online seamlessly. We've been using this software for about a year without encountering significant issues from a deployment or solution perspective.

As for the return on investment since implementing Acronis, our primary focus has been on enhancing security rather than achieving significant cost reductions. In today's environment, cybersecurity is paramount, and maintaining up-to-date security standards across all devices is crucial. While we haven't quantified specific cost savings, the efficiency improvements in data protection and security management have been beneficial.

The integration of cybersecurity and backup features in Acronis Cyber Protect Cloud is straightforward and seamless. It involves installing a single client software on laptops or desktops for endpoint protection. For cloud-to-cloud integration, setting up involves providing the necessary credentials to establish synchronization and automated scheduling. Once configured, there's minimal need for manual intervention unless adjustments to schedules are required, which require authentication for authorization.

In my opinion, it is a good choice for other companies depending on several factors. It's essential to evaluate how well it meets the specific needs and requirements of the company in question. For instance, considering the advancements in AI tools and other modern technologies, it's prudent to compare Acronis with other solutions available on the market.

I rate it a seven.

We use the solution for data loss prevention. We are using it in a customer's company.

There are some good cybersecurity features. 

We like the backup functionality. 

It is easy to set up the product. 

The solution is quite stable and reliable. 

You can scale the solution. \We have found the pricing to be good. 

They could improve the detection rates of the antivirus. It would be ideal if they improved EDR features. We'd like to see more DLP, data loss prevention.

I've been working with the solution for a year and a half. 

The solution is stable. There aren't any bugs or glitches. It doesn't crash or freeze. The performance is good. 

It can scale. Maybe when it comes to the endpoint security and data protection here, it's scalable, as many features can be added on one by one. The licensing is also scalable.

We tend to work with small and medium-sized companies. Most of the customers have under 300 users. 

Support is okay. I am in an English region, so, for the technical support currently, I still have Mandarin supports, however, not much. There are just two in our region.

Except for the number of supports, everything's good from the support perspective.

The solution is very simple to set up. It's not complex at all. 

If the deployment is not included in the initial setup it will take just in one day, since it's a SaaS platform.

The maintenance can be handled by between two to five people.

Our customers handle the initial setup on their own. They do not need our assistance or any other outside assistance. 

It's reasonably priced. It is quite cheap compared to competitors.

It's a monthly payment of $1,000 USD.

We are a partner and reseller. 

While some features can replace existing solutions, at the first stage, maybe new users can start from coexistence and see if features can be replaced or not. Due to the licensing and deployment, it's scalable and flexible. At any moment, we can decide to move to new features or not. You don't have to rush for all the features as they currently have many cybersecurity and data production features. Start slow and build up.

I'd rate the solution eight out of ten.

The solution is used for backup and data protection. It allows customers to back up their data on their Acronis Cloud. They can also do local backups, which can then be replicated on the cloud server.

Data protection and ransomware protection are the most valuable features of the solution.

The solution's provisioning of packages and how they are charged could be improved.

I have been using Acronis Cyber Protect Cloud for two years.

I rate Acronis Cyber Protect Cloud an eight out of ten for stability.

Our clients for Acronis Cyber Protect Cloud are usually small and medium-sized businesses.

I rate the solution a nine out of ten for scalability.

The solution's technical support team causes a bit of delay in resolving issues.

Neutral

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

The solution’s deployment took a few days.

We have seen a return on investment with Acronis Cyber Protect Cloud. The solution gives peace of mind through the level of protection it provides for our data.

Acronis Cyber Protect Cloud is an expensive solution.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten.

The solution's integrated cyber security feature is very, very good. It is fairly easy to use, but the provisioning can be difficult when we are trying to provision for the clients. I would recommend the solution to other users.

Acronis Cyber Protect Cloud provides good data protection and security from threats like ransomware. Acronis Cyber Protect Cloud is a very effective solution for disaster recovery when you lose your data.

Overall, I rate the solution an eight out of ten.

We use it for endpoint backup, mainly an application backup for Windows servers and workstations.

The product is stable and has good performance.

It could be a little more user-friendly. The technical support also should be improved.

I have been using this solution for the past year.

The stability is good.

The product is scalable, with two users currently using the solution in our company. For maintenance, we have a developer and two engineers. .

The solution is easy to set up. If you implement through EverCloud, the deployment is quick. You send a link to the client, install it locally, and gain complete access to client control. The deployment time depends on the complexity. A workstation setup can be quick, taking just three days for a full disk and engine backup. However, if you opt to store data in their Acronis Cloud, it can become quite expensive.

We implemented it in-house.

The product’s pricing is expensive. There are competitive products in the market at cheaper rates. If you’re using Acronis on the cloud, it can be quite expensive. We renew the license on an annual basis.

I recommend the solution. Overall, I rate it a seven out of ten.

We use the tool as a backup for the servers and endpoints. The tool is a complete solution that offers a single console and agent. It also offers email protection and patch management. 

I am impressed with the product's file-sharing feature. 

I would rate the product an eight out of ten. The tool needs to have better protection.  The tool should be also able to take backups while users are offline and upload to the cloud whenever the internet connection is restored or if there is a good bandwidth.

I have been using the product for one year. 

I would rate the tool's stability an eight out of ten. 

I would rate the product's scalability a nine out of ten. Our customer has 100 users for the tool. 

I would rate the product's initial setup an eight out of ten. The tool's deployment takes two to three days to complete and depends on the customer's databases. We do the installation once we understand the customer's scope. 

I would rate the product's pricing a seven out of ten. The solution costs around 75 USD for 1TB per month. 

Customers have all features integrated into a single window and do not have to go to different vendors.

Basically, we use it for backup and recovery as well for our servers. We don't use the security part, though, only the backup and disaster recovery.

It improved our work a lot. Instead of putting up just a recovery data center, it's just in the Acronis cloud, so it's very flexible and makes it easy to speed up the recovery VMs there as well.

The option to have disaster recovery and security in one dashboard is a pretty good aspect.

It's vendor agnostic.

The solution is pretty user-friendly.

The solution is easy to set up.

We find the product to be very scalable. 

It's very stable. 

I don't have any specific issues with the solution. 

The product could always be cheaper. 

We'd like to see more integration for Nutanix, Oracle, et cetera.

We started using Acronis probably around six months ago.

It's a very stable product. I would rate it nine out of ten. There are no bugs or glitches. It doesn't crash or freeze. 

The solution is very scalable. I'd rate the ability to grow the product eight out of ten.

We have about six people on the solution currently. The IT department uses it. 

We haven't really had any issues with the solution or technical support.

Positive

We previously used Veeam. With Veeam, you need a service provider in order to get services. We wanted scalability and something on the cloud. 

The initial setup is fairly straightforward. I'd rate it seven out of ten in terms of ease of use.

It just took us probably two weeks to deploy everything.

Basically, we just did a backup for all our critical servers first, and then after we did a disaster recovery, the process was smooth.

I'd rate the ease of setup a 7.5 out of ten.

We need about three people to handle the deployment. One is for the network as a network engineer, one for systems, and one for computing.

We handled the setup ourselves, in-house. 

The pricing is per endpoint, works per device, and then for per GB for storage. They could probably lessen the price, whether it's by GB, storage, or just by device.

There are no additional fees associated with the cost.

We are a partner.

I'm not sure which version of the solution we're using. It's likely the latest version. 

It's a very complete solution. However, potential users should check the features and functionality against their needs. 

I'd rate the solution seven out of ten.

I use the solution in my company for backup purposes.

The most valuable feature of the solution is that its console itself is user-friendly. Cyber Protection Console remains user-friendly for all 365 days. We can train customers to use the tool's console. When errors happen in the tool, the tool provides some articles and steps for troubleshooting. It is a very user-friendly tool. The console can be customized.

Advanced backup is an area with certain shortcomings where improvements are required. The number of applications is limited for advanced backup. The tool should provide more application-based backup or applications, which will be an advantage when compared to other backup products. Acronis only provides EDR for Windows-branded systems. If the tool can provide EDR for Mac OS, it would be better.

At the moment, Cyber Protect provides various and diverse features. I would like to see XDR in the tool. Now, the product provides EDR with antivirus features. If the tool can provide XDR functionalities, it would be better.

I have been using Acronis Cyber Protect Cloud for a year. My company is a distributor of the tool.

Stability-wise, I rate the solution an eight out of ten.

Scalability-wise, I rate the solution an eight out of ten.

The product is suitable for enterprise and medium-sized companies. In general, the tool is suitable for SMEs.

The solution provides a support portal. I rate the support an eight out of ten.

Positive

I have experience with ExtremeCloud IQ and MistAI.

The product's initial setup phase is simple.

The solution is deployed on the cloud model, but sometimes, some customers want an on-premises model as well.

The solution can be deployed in a couple of hours.

The product's initial setup phase was managed through consultation, and my company also provides implementation services to customers. After implementation, the customers monitor the console. My company provides support to customers who use the tool. My customers can call our company or email us about the things they can't troubleshoot. If we can also troubleshoot the incident, we can update the tool's support, after which we can use some support portals from Acronis.

The price of the product falls under a medium range.

Acronis Cyber Protect Cloud is comparable with Rubrik.

The product updates happen within three months, but there are no daily updates.

There needs to be a partner portal and the facility to email the tool's support team for technical support.

I recommend the product to others.

I rate the overall tool an eight out of ten.

We use the solution to back up the data of our on-premise protocol machines.

The solution provides fast backup recovery and is an easy-to-use portal.

They should integrate the solution with Storage Area Network(SAN).

We have been using the solution for more than a year now.

I rate the solution’s stability an eight out of ten.

It is a scalable solution. I rate its scalability an eight out of ten. We have 50 end users in our organization.

The solution’s technical support team is responsive. It replies to our tickets within an hour.

Positive

We used Veeam earlier. Comparatively, Acronis provides better endpoint security features.

The solution’s initial setup was straightforward. I rate its process an eight out of ten. It is deployed on the cloud and the premises. It took a few minutes to complete.

Our in-house team of six IT managers executed the solution's deployment.

I rate the solution’s pricing a six out of ten. Its cost depends on storage size and number of endpoints.

The solution has the best security features. Also, we can easily migrate the data from Veeam using Acronis. There is no learning curve as it has a very user-friendly GUI. I recommend it to others and rate it an eight out of ten.