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My main use case at my company, Gentherm, is the OMSF, the Opportunity Management Sales Forecasting tool. It seems great, and we are launching it right now while doing our current RFC1 with it. It appears to be much quicker than our previous process. I really like that it updates instantaneously. Before, people made their changes in SAP and then I had to download the data and re-upload it to a different system, which took the entire day. Now, account managers have access to reports where they can see their own data instantaneously, which has been really beneficial.

From my perspective as an admin user, I like the fact that I am able to get data out much quicker and it is much easier to use than SAP. From my colleagues' perspective as actual users and key account managers, they appreciate it because it is much quicker than moving around in SAP. They can copy an opportunity and all that data gets transferred over, allowing them to update it extremely quickly.

The rule-based access control of Campfire Interactive is excellent. We set up a bunch of different levels of what they can see. This was really important for GDPR compliance for our European colleagues regarding what data would be allowed to be seen by whom. We could set up access where key account managers are only able to see their relevant forecasts while giving access to a CBU leader who can see all of the people who report into them, and someone like an SVP can see everybody. Having that rule-based permission is really great.

The forecast accuracy of Campfire Interactive is good. It is all dependent on the data you put into the system, but there are certainly no issues with FX translation or incorrect data somehow showing up. Whatever data you put in the system is accurately reflected when you pull the report.

The biggest advantage I have seen with Campfire Interactive versus our previous system, SAP, is the speed to make an opportunity. Even going through the CPQ process, you can do it much faster having it all in one system. Being able to pull reports as an admin, I can pull reports on when people have made changes, which makes it much easier if someone makes a mistake or if I need to understand why certain data is present. We can go in and look at version history. Monthly we run a locked version so we can very easily compare what has changed month over month if there have been drastic changes. In our previous system, I would have various downloads of SAP and someone would ask me what changed, and I would be looking through my Excel download files trying to find a file with the two projects I could compare. Now, I just go into Campfire Interactive, go to reports, include frozen, and I can select whatever months I want and compare that exact project over multiple times. That is way quicker and way easier to use. I like the functionality of being able to pull reports right from the system, and data accuracy is great.

Enhancements for Campfire Interactive would be more reporting, better reporting, and better looking reporting. When you have an enterprise license to Power BI and people who build in Power BI, Power BI is just the top tier, so it is tough to really compare anything to that.

I have been working with Campfire Interactive for over two years now.

I have not run into any stability issues. The team does a really good job on letting us know when the system is going to be down for maintenance. There have been no times where it has been down without our knowledge or understanding of why.

Scaling it up has been seamless. We started out with nobody from the sales team and then brought in a couple of people from the sales team who are our top performers. Now it is global for our company, with every single person in sales using the system today.

Customer service is great. The person I work with the most is Upender Gill, who is excellent. He is a young person who I have worked with since the beginning. We have his phone number and I can text him saying I need to hop on a call for five minutes to explain something, and he is always available even while juggling multiple projects. Dan, who is his boss, is also great and has been at the company for over 15 years. He is very knowledgeable about all of these implementations. Customer service is definitely second to none, and because they are local, we saw them once a week for about a year.

Positive

I was not at the company when they were doing the initial evaluation of Campfire Interactive. They did look at two different Campfire Interactive-like programs, but I am not sure of the exact reasoning for why we went with Campfire Interactive. Them being local was probably a definite reason instead of a bigger, more global company.

We left SAP because it is a very archaic system. It is difficult to move around, difficult to export data, and has slow version history and load times. When I would do exports of the entire company's data, it would easily take ten, fifteen, or twenty minutes of just spinning. Campfire Interactive can get the exact same data in less than sixty seconds. The move was just a natural business progression.

Deployment was done in-house.

The implementation team was great. Because they are local to Ann Arbor and we are in Novi, they were at our office at least once a week for probably a year total, going over things and having meetings. It was face-to-face, and everybody was very involved.

It is nice that they are a smaller company where you get that kind of personalized attention. You see the same people week in and week out, and there are not a lot of big personnel changes. While they are still big enough to have done implementations with other multi-billion dollar valued companies, they were able to come in and give us some best practices they have seen. The people doing the implementation on our side had not been there for previous implementations, so they were able to guide us on some of the best practices.

We had one implementation that we ended up stopping due to C-suite leadership changes. We basically got a new CEO and CFO, so we stopped for a while. Realistically, the implementation probably took about nine months for the OMSF.

We are going through our RFC1, which is our first rolling forecast of the year. It is certainly much quicker. It is at least fifty percent faster for key account managers to go in and update all their projects and opportunities, and then for us to get the data and make management reporting for it.

We are currently going through some organizational adjustments, so there would be things coming up regarding how Campfire Interactive is going to be used. We are going to integrate Campfire Interactive data into our current Power BI system, so then our Power BI is going to get much better, but I do not have super concrete examples right now of that.

Campfire Interactive has always been very open with their development timelines. They have been constantly putting out new things and new updates. Even if we have suggestions or needs they cannot fix now, it is not a never. It is always that they can put this on the development timeline and in phase two or three months they can have it done. Everything that we have needed from them, they have more than provided.

The deployment model is on-premise. Maintaining data quality and data integrity and being able to report is everything.

The much quicker RFC and the ability for anybody to go in and have their changes reflected in the system immediately makes a significant difference. They are able to see how their sales are decreasing year over year when they should be increasing. They can go in and look at these opportunities, adjust either the volume or the price of these opportunities, and then see what the data looks like now. That makes it much easier for the account managers as opposed to me pulling all the data from SAP every couple of days and making large reports for them to filter themselves. We are certainly already increasing efficiencies.

The main challenge from what we had to go through is more so internal alignment. If you have a regional structure, getting alignment between the regions of what they want and what they desire out of the system is important. The slowdowns we had were not due to Campfire Interactive being unable to do something. They were due to internal company conflicts of what we wanted. I would rate this review as a ten overall.

As a data engineer working across several projects with different teams, monday.com is used by our project manager and team members to track tasks between individual persons, where each one is assigned a set of tasks including ownership, deadline, and status for team collaboration purposes.

We view data in dashboarding and reporting formats.

In my recent project, my team members and I were working in other countries, so each task was tracked with a list of tasks set up to monitor status, owner, and deadline.

We tracked the percentage of task completion for visibility on progress and needed improvements.

Everything was tracked using dashboard features and workflow automation, sending notifications, reminders, and status updates without coding.

We visualized projects through various charts including Gantt and timeline views, which were useful for planning tasks and collaborating with the team.

We managed our tasks using the drag and drop board, adding columns for current project status, ownership, and deadline tracking.

We used dashboards to build custom dashboards with charts or KPI widgets to track project progress, enabling us to identify overloaded or underloaded team members and ensure team utilization.

We connected with tools and apps including Google Workspace and Zoom to share updates with customers on task progress and deadlines, supporting collaboration not just within our team but across departments including finance, IT, and sales.

The best features that monday.com offers include multiple views for projects including Gantt, timeline, calendars, and Kanban, allowing better task planning, along with a reporting system to build custom dashboards with charts and widgets to track project progress.

Automating repetitive tasks sends notifications and provides status updates for improved efficiency.

The main feature we use in our daily work is the dashboard and reporting, which helps us track project progress and team workload effectively.

monday.com has positively impacted our organization by enabling us to track everyone's work, improving team productivity through organized and prioritized task management, enhancing collaboration with real-time updates and comments, increasing transparency via dashboards that provide project status, deadlines, and workload, automating repetitive tasks to reduce manual effort and errors, and speeding up decision-making with clear data access and visual progress tracking.

Since we have been able to automate repetitive tasks, we have saved time for many of our team members and the project manager.

The automation of repetitive tasks has saved the time of many of our employees.

Regarding improvements for monday.com, while costs are reasonable for smaller teams, for larger enterprise projects, costs can become high as advanced features are tied to higher plans, making it less cost-efficient as team sizes grow.

Positive

We previously used Jira but switched to monday.com due to its cloud-based platform, accessibility from anywhere, and user-friendly UI.

My experience with pricing shows that the free plan offers limited features suitable for beginners, while the basic, standard, and pro plans range from $12 to $24 per user per month.

We use custom pricing for our large organization, finding the pricing reasonable but noting limited features in basic and standard plans.

I advise others to first understand the UI and the available features in monday.com; once clear, they can easily start using it. Identical questions being asked in different ways make it challenging; condensing them would be useful to save time and allow for end-to-end points in a single question. I would rate this review a 9 out of 10.