Share your experience using Saleswhale

My use cases for Campfire Interactive involve logging in new business opportunities for traceability purposes.

In practice, I have saved time using Campfire Interactive because it has IHS, which updates automatically, and that definitely saves us time.

One thing I like the most about Campfire Interactive is that it's easy to create VRQs, which would be the highlight.

I have used the forecast feature in Campfire Interactive, and I think it's pretty good because it automatically updates with IHS, so the forecast is quite effective. It's a good feature they have.

If I were to recommend Campfire Interactive to a colleague at another organization evaluating project management or opportunity software solutions, I would explain that the forecast updates automatically. You just have to input the information in an Excel file, but the information will pop up automatically, which is a good feature because you can compare immediately the volumes that the customer provides with the volumes that IHS has. That would make it way easier for you to realize how far off the volumes are or even come up with a better costing structure based on the comparison of these two volume scenarios.

What I dislike about Campfire Interactive is its lack of flexibility. It's pretty straightforward, and I've worked with some other software in the past that have features that Campfire Interactive doesn't offer. Since it's pretty straightforward, there are certain things I cannot input in the opportunities that I would love to have in there.

I have been using Campfire Interactive in my career overall for a year now.

Regarding stability, I have never experienced lagging or crashing with Campfire Interactive.

Scalability for Campfire Interactive is tricky. Since it's not that flexible, it all depends on how we move forward buying the full package with them. We don't have the full package now, and we still have some open points with Campfire Interactive that we want to fix, so I would say right now it's right in the middle.

I have had to contact support about Campfire Interactive, and their support is pretty effective.

If I were to put their support on a scale from one to ten, I would give it a nine.

The overall quality of their answers for Campfire Interactive, I would give an eight, and how fast they come back to us is probably a two. I know that the people dealing with us are great, but there are others behind them that cannot decide for us or make their own decisions. They have to bring topics back to whoever needs to review them internally, and those internal staff sometimes take longer or are a little skeptical about helping us out or developing something that might be helpful for our cause.

Campfire Interactive was still in development when I joined the company.

The deployment of Campfire Interactive was easy.

I have used alternatives to Campfire Interactive.

The alternative I used is an internally developed software that serves the same purpose as Campfire Interactive, although I wouldn't say it's a competition because I guess nobody else uses it other than us.

It took about a month or two to fully deploy Campfire Interactive for my company since we didn't use it in the beginning and were learning how to use it about once a week. With about eight or nine uses, I think I have been able to understand the features that Campfire Interactive offers, though I wouldn't say I have mastered it.

Campfire Interactive does require some maintenance on my end, minimal but it does. The kind of maintenance I perform on Campfire Interactive involves going back into the quotes that I have submitted and updating those quotes to see if we move forward with the quote, if we updated the price, if we lost the bid, or if the program got canceled.

I would rate this review a seven overall.

My main use case for monday.com is CRM and people management. Most of what we use is as a CRM.

One specific example of how I use monday.com for CRM and people management is that one of our clients has a business process that can get a lead from Facebook. I use monday.com to integrate their Meta account so they can get their leads from Facebook to monday.com and nurture their customer inside monday.com.

One of the best features I created in monday.com is the automations. The leads can automatically go to another board and proceed to another pipeline in monday.com.

In my opinion, the best features monday.com offers are the AI, then automation and the workflow. This helps business processes to be seamless.

I have seen specific outcomes or metrics improve, including time saved, better team collaboration, and other measurable results in work management and our team's work.

I think monday.com can be improved by having more integration to other applications. Integration is needed because some of our clients want to have a native integration in their monday.com and existing application.

I have been working in my current field for five years.

In my experience, monday.com is stable. I like monday.com and love using it because it is a friendly user application.

monday.com's scalability is great. monday.com can handle our needs, especially in project management tasks.

For monday.com support, I think they need to explain more deeply in the product knowledge.

We used Freshdesk ticket before monday.com because they did not have automation like monday.com. monday.com is friendly, unlike Freshdesk.

I have seen a return on investment with monday.com, specifically time saved. Because of the automation, and money saved because some of our revenue has become increasing.

I have experience with pricing, setup cost, and licensing for monday.com.

We did not evaluate other options before choosing monday.com. We just chose monday.com.

If you're looking for something that can help you in project management or CRM, monday.com is what you need. monday.com is the best, and I would rate monday.com a nine out of ten because some of the features, particularly integration, need improvement so other clients or users can use monday.com seamlessly.