What is our primary use case?
Wiz serves as our enterprise tool for securing our cloud platform. We use AWS as our cloud platform and have Wiz integrated across multiple accounts for IT, engineering, and other departments. Within IT itself, we have different environments including development, production, and stage accounts. In every account, we have Wiz integrated and use policies based on the environment. For example, the dev environment has a less secure policy while production has a high-security policy. Technically, we use Wiz for securing our cloud platform.
What is most valuable?
The best feature of Wiz is the ability to detect any security violations across multi-cloud platforms and the ability to integrate for creating security incidents and vulnerability incidents. It works very well for scanning the environment, detecting vulnerabilities, and reporting them based on our requirements. It can generate reports via email or create ServiceNow incidents. It has helped me identify threats more easily. When it comes to the Kubernetes cluster, we do not have any other option for detecting vulnerabilities. This is the only way we observe our Kubernetes clusters to determine whether they are secured or not. Regarding speed, I cannot compare it with other solutions, but so far, we are happy with the way it works.
Wiz has improved our business in many ways. While I do not know in numbers how it has helped the business gain more profit, as a technical expert and part of our IT architect team, I would say Wiz has helped tremendously to secure our cloud platform. There were many security vulnerabilities existing before we implemented this solution that were not at all in our attention because there was nothing to scan and report what was wrong. After implementing Wiz, it has helped significantly. There was a program for implementing high-security measures in our environment, and Wiz has contributed substantially to that program.
What needs improvement?
I feel there is a delay in detection, though I am uncertain whether this is due to our implementation disadvantage. Wiz can detect all the issues, threats, and security vulnerabilities, but the delay may be due to the time taken for running a scan because we have a 24-hour scan cycle. When I checked with the team, there was no on-demand scanning possibility. We still see improvement scopes in this area. It does the work, but we are not seeing the changes very fast. Once you get a threat and fix it, to see that fix reflected in Wiz, you have to wait 24 hours. That is something I am not happy with.
One improvement that I am looking for in Wiz is the capability for on-demand scanning. That should be available. Second, we should be able to see the fixes faster. Once a threat is detected and we apply the fix, we want to see that result updated in the dashboard or portal as soon as possible. If Wiz can detect it faster and update it in the portal, that would be beneficial.
For how long have I used the solution?
I have been using Wiz for more than two years, approximately two years and four months.
What do I think about the stability of the solution?
Regarding stability, it is stable. I would rate it nine out of ten.
What do I think about the scalability of the solution?
Regarding scalability, I would also rate it nine out of ten.
How are customer service and support?
I would rate the technical support of Wiz eight out of ten on a scale from one to ten, with ten being the best.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
When comparing Wiz with other software, I did not use any other software similar to Wiz for the same purpose. A similar tool was Qualys, but we used Qualys for a different use case. We used it for vulnerability scanning of our servers, not end-user devices. For securing or detecting threats from cloud accounts, I do not have any other tool that I am aware of. Qualys is another vulnerability management tool, but the use cases are different, so I do not have the expertise to compare.
How was the initial setup?
Deployment took approximately three months.
What about the implementation team?
From one to ten, with one being cheap and ten being expensive, I would rate the implementation cost a seven.
What was our ROI?
Wiz does require some maintenance.
What's my experience with pricing, setup cost, and licensing?
Wiz does require some maintenance.
Which other solutions did I evaluate?
My thoughts on the pricing of Wiz are that it is not cheap, but it is cost-efficient. From one to ten, with one being cheap and ten being expensive, I would rate it a seven.
What other advice do I have?
I would recommend Wiz to anyone. If anyone wants to secure their infrastructure, cloud environment, or Kubernetes cluster, I would strongly recommend Wiz as a tool because it is easy to use and user-friendly. It has tight integration with many tools out-of-the-box for sending alerts, creating emails, and creating incidents.
My advice to others looking to implement Wiz is that when you implement Wiz, if your hybrid environment is not managed properly, it will be difficult to implement. It is better to make some cleanup and ensure that the environment you are going to implement meets Wiz standards. If you do not take care of that and simply implement Wiz, you will encounter many issues being reported by the system. It is better to follow the prerequisite standards of your cloud account and then implement the solution. Otherwise, you will see many issues being reported.
Regarding whether Wiz has helped reduce alert fatigue, I do not have a definitive answer because we do not see that much decrease in the alerts. Initially, when we implemented Wiz, since we were not using any tool like that before, there were too many alerts. Because it was the first implementation, it started sending too many alerts. Later on, the alerts decreased, but this decrease was not because of Wiz itself. Rather, it was because we implemented security fixes wherever Wiz reported threats or vulnerabilities. That is how the number of alerts got reduced. I feel we can also customize the Wiz policy to reduce the number of alerts, but I am not at that level here, so I do not have that expertise.
My overall rating for this solution is eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.