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SeniorEn151a - PeerSpot reviewer
Senior Engineer at a tech services company with 1,001-5,000 employees
Real User
Sep 26, 2018
Helps improve our SLA times by pointing us directly to problems, but it needs to support additional network hardware
Pros and Cons
  • "Whenever we say "valuable" with respect to the network, it's more towards the security. The firewall rule issues it shows us and the recommendations that we get from vRNI are the most valuable features because they are actually making our network more secure."
  • "compare-to-competition; I would recommend the product. I don't think there is any other product like this on the market right now."
  • "I would recommend the product."
  • "While it's not exactly a feature, what normally happens when we are trying to look at the VM flow portion is - although Network Insight does have options to integrate a few physical switches into it - we can't really get an end-to-end flow of the network. We might be using a few switches that are not supported by Network Insight. That is where they can improve, in the support for more physical switches and network devices."

What is our primary use case?

It's not just on the networking side that we use it. We use vRealize products in our product data, in developing software, as a managed cloud provider. We use vRealize Network Insight as part of our product, which can later be used by the support team to check all the problems which are arising in the network itself. We use software-defined networking, SDN. That's one reason we are using it.

In terms of its performance, we are still in a beta version of our product itself. We are not using it greatly in production yet but we will be using it in two or three months, down the line. There are network flows that we need to know about, if there are any anomalies in the network itself - depending upon the network that our team has deployed. That's the reason we use the vRNI tool, to look into all these parameters.

We also use it for a few performance parameters, depending upon if there are any configuration issues in the network that we have deployed. vRNI has given us a few recommendations on how we can actually set up our firewalls.

How has it helped my organization?

It saves us on our SLA times because we are getting directly to the troubleshooting points. That is one of the main things that we are benefiting from. Whenever we have problems with our environment, we are able to solve them a bit sooner than we might otherwise have been able to. These benefits are directly connected to monetary benefits. It has helped to reduce time to value.

While increased performance depends upon what we are using in our networks, Network Insight is more towards how we actually see the entire network as a whole. Performance is mostly determined by what physical parts we are using in the network. While vRNI does not exactly increase the performance, we can better use the network we do have.

Finally, it provides deep visibility.

What is most valuable?

It has its own UI where you can actually see all the problems. It can directly list all the problems that we're having in the network. Not only that, but it also gives us recommendations on how we can troubleshoot issues. That helps us to go to the problem in the network and not look around at a hundred places to actually troubleshoot a single issue. That's one of the most common use cases we have, troubleshooting the problems in our network.

Whenever we say "valuable" with respect to the network, it's more towards the security. The firewall rule issues it shows us and the recommendations that we get from vRNI are the most valuable features because they are actually making our network more secure. 

I also think it is intuitive and user-friendly. I've been using this product for a long time now. If you look at the UI, you see how user-friendly it is. It has a lot of features in it and it has a lot of options that you can go through. Everything that you actually need to know is covered in the product.

What needs improvement?

While it's not exactly a feature, what normally happens when we are trying to look at the VM flow portion is - although Network Insight does have options to integrate a few physical switches into it - we can't really get an end-to-end flow of the network. We might be using a few switches that are not supported by Network Insight. That is where they can improve, in the support for more physical switches and network devices.

Buyer's Guide
vRealize Network Insight
June 2026
Learn what your peers think about vRealize Network Insight. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,894 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is quite stable. We haven't had any downtime with it.

What do I think about the scalability of the solution?

We have not tried to scale it yet.

How was the initial setup?

The implementation is quite straightforward. We were able to go ahead and install it with the plans and recommendations that were provided.

We have also upgraded it. There are two proxy platform VMs when it comes to Network Insight. In the newer versions what I discovered is that you can directly install it through the UI, so it's a little automated. In the older versions, we had to do it from the CLI. So this is a new feature in it.

What other advice do I have?

I would recommend the product. I don't think there is any other product like this on the market right now.

I rate this product at seven out of ten because the product is great but there are still a few more improvements that can be made to it, as I said above. It could have more physical devices integrated and supported.

When selecting any type of vendor, our most important criteria is support.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastr76ff - PeerSpot reviewer
Infrastructure Admin at a financial services firm with 501-1,000 employees
Real User
Sep 26, 2018
Enables us to easily see the path that the VM traffic is taking
Pros and Cons
  • "The most valuable feature is being able to easily see the path that the VM traffic is taking, what ports are in use."
  • "It's pretty much user-friendly, but it could always be friendlier."

What is our primary use case?

We want to use it for the basics, checking out traffic flows. One of the main reasons we got it was that we have a new mobile application, and we'd like to track all the traffic between the different layers: DMZ layer, database layer, app layer.

What is most valuable?

The most valuable feature is being able to easily see the path that the VM traffic is taking, what ports are in use.

What needs improvement?

It's pretty much user-friendly, but it could always be friendlier. Anything that would make it easier would be helpful.

What do I think about the stability of the solution?

So far, it has been pretty stable.

What do I think about the scalability of the solution?

As far as I know, the scalability is good.

How is customer service and technical support?

We have not had to use technical support yet.

What other advice do I have?

Make sure you check out the demo, make sure you have enough time to check out the demo, run it in your environment for a while, and study up as much as you can on it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
vRealize Network Insight
June 2026
Learn what your peers think about vRealize Network Insight. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,894 professionals have used our research since 2012.
Infrastructure Architect at a financial services firm with 10,001+ employees
Real User
Sep 26, 2018
Gives us much better insight into how we're deploying and how we perform after we deploy
Pros and Cons
  • "What's valuable to us is the ability to get a view into the virtual space, which is something we haven't had before. Before, it was done by collecting from network endpoints and extrapolating into the virtual environment. Now it's coming directly from the virtual environment."
  • "It has given us much better insight into how we're deploying and how we perform after we deploy."
  • "In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."

What is our primary use case?

The primary use case is for tracking flows within the data center and it has worked very well.

How has it helped my organization?

It has given us much better insight into how we're deploying and how we perform after we deploy. It has also definitely helped to reduce time to value, and definitely helped provide deep visibility.

We tend to rely on vROps for the monitoring aspect, the performance piece of it, but that's because we're particularly focused on capacity right now. I expect to run the two in parallel when we're in a more operational model, where I will have the day-to-day folks deeply involved. Right now, it's still primarily run by engineers.

What is most valuable?

What's valuable to us is the ability to get a view into the virtual space, which is something we haven't had before. Before, it was done by collecting from network endpoints and extrapolating into the virtual environment. Now it's coming directly from the virtual environment.

It's intuitive and user-friendly. It makes perfect sense to somebody familiar with the VMware world.

What needs improvement?

In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors.

What do I think about the stability of the solution?

We've had no issues at all with stability. It has been solid.

What do I think about the scalability of the solution?

Scalability is still untested by us.

How are customer service and technical support?

The team has used technical support, although I am not familiar with the outcomes. We've generally been happy with VMware support across the board, so I can't imagine the experience has been different for this product.

Which solution did I use previously and why did I switch?

We came to the conclusion that we needed to invest in a new solution by working with the VMware team. It was not an impulsive decision by any means.

What was our ROI?

The best ROI is "sane deployments." It's not intuitive, but it has actually helped us keep the number of deployments down, and we definitely get placement right the first time much more often.

What other advice do I have?

If you're VMware shop, investigate this deeply because it makes sense to live in the ecosystem.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
ManagerD2587 - PeerSpot reviewer
Manager, Data Center at a consultancy with 10,001+ employees
MSP
Sep 26, 2018
It helps pinpoint what we need for analyzing and for troubleshooting
Pros and Cons
  • "The most valuable features are the monitoring and tracking. It's also intuitive and user-friendly. The screen looks exactly the same as the other appliances for VMware, so it's easy to navigate."
  • "We have seen ROI by using it, as we used to use a few tools combined to get to what we're getting by using this solution now, so we don't have to pay as much support and we don't have to buy three or four tools to do what we need done."
  • "I would like to see more reporting features, more dashboards."

What is our primary use case?

We use it for networking and it has performed well.

How has it helped my organization?

It helps pinpoint, in the logs and the like, what we need for analyzing and for troubleshooting. It has also provided us with deep visibility.

What is most valuable?

  • Monitoring
  • Tracking

It's also intuitive and user-friendly. The screen looks exactly the same as the other appliances for VMware, so it's easy to navigate.

What needs improvement?

I would like to see more reporting features, more dashboards.

What do I think about the stability of the solution?

It hasn't caused any problems so it's pretty stable.

What do I think about the scalability of the solution?

We haven't scaled yet so we don't know about the scalability yet.

How are customer service and technical support?

The network team has had to call technical support a couple times. The help they got was great.

Which solution did I use previously and why did I switch?

We switched to this solution after it was suggested by my TAM.

In terms of selecting a vendor, we have a very stringent vetting process. Thank God, VMware was one of them that met the criteria. It was a no-brainer.

How was the initial setup?

I was involved in the setup in terms of deploying the OVA files. It was straightforward.

What was our ROI?

We have seen ROI by using it. We used to use a few tools combined to get to what we're getting by using this solution now. We don't have to pay as much support, we don't have to buy three or four tools to do what we need done.

Which other solutions did I evaluate?

For me, it was a no-brainer because we would like to integrate everything with VMware. I hate to go to another supplier, use another tool, to do the same thing.

What other advice do I have?

I would definitely endorse the solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Engineer7830 - PeerSpot reviewer
Engineer at a logistics company with 10,001+ employees
Real User
Sep 26, 2018
Enables us to set up appropriate rules to make sure we comply with our security frameworks
Pros and Cons
  • "It has enabled us to set up and do application discovery, as far as network traffic is concerned, and set up the appropriate rules that we need to make sure we're compliant with our security frameworks."

    What is our primary use case?

    For us, it's for a security tool, to analyze flows and network traffic and to try to progress along the path of microsegmentation.

    In terms of monitoring network flows, if we're trying to set up microsegmentation rules in our distributed firewall, we'll say, "Okay, let's just start with a case." We'll try to isolate an app, and isolate all the network traffic there. We'll analyze it, validate or do discovery using vRNI, and then set up the appropriate rule.

    How has it helped my organization?

    It has enabled us to set up and do application discovery, as far as network traffic is concerned, and set up the appropriate rules that we need to make sure we're compliant with our security frameworks.

    What is most valuable?

    We have the real-time updates that we can see, so that's been pretty valuable. The mapping is really good, so that has also been a pretty good feature for us.

    What needs improvement?

    It's somewhat user-friendly but some of the data that's presented is not always clear. But that's like any tool. You just have to get used to using it.

    What do I think about the stability of the solution?

    The stability is great. There is no problem with it.

    What do I think about the scalability of the solution?

    The scalability is fine.

    Which solution did I use previously and why did I switch?

    We invested in NSX, so we wanted a tool that would give us visibility into that virtual layer.

    When selecting a vendor what's important for us is whether they are able to fulfill the requirements that we have defined in our business case.

    What other advice do I have?

    There's no real advice. You'll know if you need something like this or not. You don't just purchase it and then hope for the best. You have a use case for it.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Technica7099 - PeerSpot reviewer
    Technical Manager at a pharma/biotech company with 5,001-10,000 employees
    Real User
    Sep 25, 2018
    Provides insight into dataflow so that we can design our NSX firewalls
    Pros and Cons
    • "Previously, we had no idea how the dataflow worked. We knew how all the applications and servers worked, but we never knew how the dataflow was happening."
    • "The UI, even though once you get to know it, it's easier, still it's hard to figure out by yourself. You have to go read, watch videos. It has a lot of data on it. So that is an issue."

    What is our primary use case?

    It's mainly for monitoring so that we can design our NSX firewalls.

    How has it helped my organization?

    Previously, we had no idea how the dataflow worked. We knew how all the applications and servers worked, but we never knew how the dataflow was happening. vRNI provides more insight into the dataflow.

    It definitely saves times because we are not using this for performance monitoring and not really for monitoring for troubleshooting.

    What is most valuable?

    Dataflow. We tag our virtual machines and then we try to find out the traffic between the web server and app servers, and the traffic between the Dev servers and Prod servers, so that we can build the firewalls around them.

    What needs improvement?

    We just started using it so I don't really know a lot of the features yet.

    What do I think about the stability of the solution?

    The stability is good. It has never crashed.

    What do I think about the scalability of the solution?

    I haven't tried to scale it yet.

    How is customer service and technical support?

    We had the VMware Professional Services team when we started with our NSX project. They helped us set this up and familiarized us with how to use it. They were helfpul.

    What other advice do I have?

    If you have a VMware suite and you are going to use NSX, then I would definitely recommend vRNI.

    I rate the solution at eight out of ten. I'm still getting familiar with it. The UI, even though once you get to know it, it's easier, still it's hard to figure out by yourself. You have to go read, watch videos. It has a lot of data on it. So that is an issue.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    System Engineer at Cabela's Incorporated
    Real User
    Sep 25, 2018
    Traces the flow of each and every packet, reducing troubleshooting time significantly
    Pros and Cons
    • "vRNI can trace the flow of each and every packet and it is easy for us to troubleshoot all the issues that we do have with the networking. We can trace down the packet to a point where it has been dropped."
    • "The most valuable features are the packet trace flow and that the view of the whole environment is deep."
    • "The graphical interface of this environment is so good with all the views, the graphics, and everything in them. It's really easy for me. It doesn't need an engineer to work on it. It's easy enough that anyone can get into the environment and look for issues or look at how communication is going on across the VMs. It's pretty much straightforward."
    • "The compatibility with each and every component of the infrastructure is the main thing that I am looking for. I would like them to make sure that it's compatible with different kinds of storage systems, etc. I have seen the compatibility list. I feel it can be more compatible than it is right now."

    What is our primary use case?

    Our primary use case for the solution is to monitor the end-to-end network aspect of our environment. The performance is really good. We don't have any delays or the like. It gives us really good performance.

    How has it helped my organization?

    vRNI can trace the flow of each and every packet and it is easy for us to troubleshoot all the issues that we do have with the networking. We can trace down the packet to a point where it has been dropped.

    It has reduced the time to value, increased performance, and allowed us to more easily manage networks and gain deeper visibility. I see this product as most effective in the troubleshooting area. Every time I try to troubleshoot something it minimizes my troubleshooting time to about one-tenth of what it would otherwise take me.

    What is most valuable?

    The most valuable features are the packet trace flow and that the view of the whole environment is deep.

    We use the trace flow to monitor each packet. For example, if we have any networking issues, we use the trace flow to follow the packet and find out exactly where it has been dropped and then we try to fix the issue at the place where it has been dropped. That's how we troubleshoot it.

    Also, the graphical interface of this environment is so good with all the views, the graphics, and everything in them. It's really easy for me. It doesn't require an engineer to work on it. It's easy enough that anyone can get into the environment and look for issues or look at how communication is going on across the VMs. It's pretty much straightforward.

    What needs improvement?

    The compatibility with each and every component of the infrastructure is the main thing that I am looking for. I would like them to make sure that it's compatible with different kinds of storage systems, etc. I have seen the compatibility list. I feel it can be more compatible than it is right now.

    What do I think about the stability of the solution?

    It's really stable. I really like it.

    What do I think about the scalability of the solution?

    We haven't really scaled it across. While we do have it in our production environment, we haven't applied it across the whole infrastructure. We are at a point where we are working on that.

    How is customer service and technical support?

    Tech support has been really good. They're really responsive. They'll get onto a WebEx whenever we need them, so it's really good.

    How was the initial setup?

    I was involved in the initial setup and it's really straightforward. It's not complex at all. Anyone can do it.

    What other advice do I have?

    If you are having too many issues with your network, having issues with tracing the flow of your network, this is the product you should be using to troubleshoot the issues.

    I rate it a nine out of ten. It's not a ten because of the compatibility issue.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    NetworkA7885 - PeerSpot reviewer
    Network Architect at a tech services company with 10,001+ employees
    Real User
    Sep 25, 2018
    Gives us insight into VM-to-VM communication, end-to-end transparency
    Pros and Cons
    • "It helps a lot because, until now, we didn't have the tools to figure out the micro level, VM-to-VM kind of traffic; that was not in the current environment. We could not figure out VM-to-VM communication from the other tools. This is the tool which gives us end-to-end transparency."
    • "I want to see more in terms of microsegmentation. As of now, I can see the rules, but they are not in a readable format that I can convert to microsegmentation and can fit into NSX Manager."

    What is our primary use case?

    We use it to capture the logs from the network and then build and figure out the policies for microsegmentation. In addition, if anything goes down, it captures the logs.

    We have it integrated with vCenter and NSX Manager. It captures the logs from there, and then it updates the logs. From there we can figure things out. Also, we can make a bubble and then we can figure out the grouping.

    How has it helped my organization?

    It helps a lot because, until now, we haven't had the tools to figure out the micro level, VM-to-VM kind of traffic; that was not in the current environment. We could not figure out VM-to-VM communication from the other tools. This is the tool which gives us end-to-end transparency.

    It has helped reduce time to value. It helps us to troubleshoot, to know exactly where the problem is.

    What is most valuable?

    I like the automation part. For the network, it can capture the logs and we can do automation from there. We get all the logs whenever we want and it keeps the logs for a month or so, so we can just go in and figure out what the issue was, as much as one month back.

    What needs improvement?

    I want to see more in terms of microsegmentation. As of now, I can see the rules, but they are not in a readable format that I can convert to microsegmentation and can fit into NSX Manager. I'm looking for that kind of feature.

    Also, while it is user-friendly for the virtual part, it is not as friendly for the physical part.

    What do I think about the stability of the solution?

    We have not had any outages, any crashes.

    What do I think about the scalability of the solution?

    We are using about 400-plus hosts, so it is capable of a big scale. We haven't scaled up beyond that, but it is good.

    How are customer service and technical support?

    Technical support is very helpful.

    Which solution did I use previously and why did I switch?

    We did not have a previous solution. We just implemented NSX recently, so we just installed vRNI along with that.

    How was the initial setup?

    For Network Insight, the setup is very straightforward.

    What other advice do I have?

    I would tell a colleague who is looking into this or a similar solution that vRNI is a great tool because, without it, it would be impossible to manage the operations part.

    I rate vRNI at eight out of ten. For the other two points, I would need more regarding the microsegmentation part. It doesn't give me the clarity I want. It captures a lot, but it doesn't give complete clarity. That is something I am looking for.

    When looking for a vendor, support is the main criteria.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    PeerSpot user
    VMware NSX Engineer at a tech services company with 201-500 employees
    Real User
    Sep 25, 2018
    Allows us to go from virtual through NSX, up to the core, and see all of that in one pane of glass
    Pros and Cons
    • "It allows us to go from virtual through NSX, up to the core, and see all of that in one pane of glass, it's pretty easy."
    • "Also, the ability to troubleshoot all the way across the NSX part of it to the physical and actually watch the packets go through and then see where the bottleneck is or where the interruption is. We run queries on the network flows within the application to find where they are in it and it graphically tells us how the packets are actually going through the system."
    • "It's very user-friendly in the sense that the querying is just regular language like you and I speak or write. You don't need to know any SQL-query type of language to be able to get what you want out of it."
    • "As a troubleshooting tool, it's a level-3 troubleshooting-skills tool and it's very easy to use and very easy to find the information that you need."
    • "The only real improvement they can make is to add more third-party vendors into the environment, mostly switch manufacturers, because it's really limited to Cisco equipment and there are a lot of companies out there other than Cisco."
    • "I rate it a seven out of ten, only because it doesn't have all the vendors - at least the switch vendors - in there."

    What is our primary use case?

    They have a legacy environment that they're trying to use microsegnmentation on. So the use case is to facilitate that because they don't necessarily know a lot of the firewall rules from the original environment, which was a physical environment. Now that it has gone virtual, they want to use the vRNI to get better firewall rules in there and make it more streamlined.

    The main usage of it is microsegmentation and troubleshooting, not real monitoring of the environment, because we have other tools that do the monitoring of the environment. But when it comes down to bringing in new environments and making sure they're microsegmented, it's pretty easy to use for that purpose. No other product is available to do that.

    And we use it for troubleshooting because it allows us to go from virtual through NSX, up to the core, and see all of that in one pane of glass. It's pretty easy.

    How has it helped my organization?

    Right now, since the PoC, in the environment that we're using it on, for troubleshooting any issues that come up, or in the case of the microsegmentation, it's very valuable because it has allowed us to add firewall rules that were specific to what we needed, and not the extra firewall rules that other people thought we needed.

    It has allowed us to easily take the physical environment and bring it into virtual and then put together the firewall rules that were needed, not necessarily firewall rules that everybody thought we needed, which were already in the old firewalls. We were able to do that much quicker doing it this way, rather than trying to weed out all the rules that didn't necessarily need to be there.

    Troubleshooting-wise, we did have a problem in the environment and it made it easier to find the actual issue, the real issue, not something that we thought was the issue.

    What is most valuable?

    The microsegmentation is valuable, especially for this environment.

    Also, the ability to troubleshoot all the way across the NSX part of it to the physical and actually watch the packets go through and then see where the bottleneck is or where the interruption is, is valuable. We run queries on the network flows within the application to find where they are in it and it graphically tells us how the packets are actually going through the system.

    It's very user-friendly in the sense that the querying is just regular language like you and I speak or write. You don't need to know any SQL-query type of language to be able to get what you want out of it.

    What needs improvement?

    The only real improvement they can make is to add more third-party vendors into the environment, mostly switch manufacturers, because it's really limited to Cisco equipment and there are a lot of companies out there other than Cisco.

    For how long have I used the solution?

    Trial/evaluations only.

    What do I think about the stability of the solution?

    It seems to be very stable. I don't know how it's going to be when we go into production. Right now, we have a single instance of it, but in production, it has to be a cluster environment and we haven't really tested that part of it.

    What do I think about the scalability of the solution?

    When it goes into production, it's going to have to scale from this one, small installation to a much larger installation for our purpose. It seems like it will do it pretty easily, but we won't know until we actually do it.

    How was the initial setup?

    It was pretty easy to install and the documentation for laying it out seems to be easy to follow, design-wise. It was very straightforward.

    We've upgraded four times with it and the upgrading was pretty easy as well.

    What's my experience with pricing, setup cost, and licensing?

    It could be cheaper, of course.

    Which other solutions did I evaluate?

    We're not really comparing it to any other vendors. I don't know of anyone that does microsegmentation and whose solution is integrated within VMware's environment

    What other advice do I have?

    It's a pretty good system if you're doing troubleshooting and microsegmentation. As a troubleshooting tool, it's a level-3 troubleshooting-skills tool and it's very easy to use and very easy to find the information that you need.

    I rate it a seven out of ten, only because it doesn't have all the vendors - at least the switch vendors - in there. They only have Cisco, for the most part, and you really need all of them to make it because companies don't just use Cisco for everything.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    SeniorITdd80 - PeerSpot reviewer
    Senior IT Manager at a university with 5,001-10,000 employees
    Real User
    Sep 16, 2018
    We can see everything going on in NSX and get a good picture of our environment
    Pros and Cons
    • "We can see everything going on in NSX and get a good picture of our environment."
    • "The product is slightly complex to use, while still being user-friendly. It could use more training modules, as it is not a straightforward product."

    What is our primary use case?

    Our primary use case is to use it do design and for troubleshooting the future.

    We have had the product for three weeks now.

    How has it helped my organization?

    We can see everything going on in NSX and get a good picture of our environment.

    It is still in our lab environment.

    What is most valuable?

    • Its open design.
    • Figure out what's being used in our environment.
    • Building roles.

    What needs improvement?

    The product is slightly complex use, while still being user-friendly. It could use more training modules, as it is not a straightforward product.

    For how long have I used the solution?

    Still implementing.

    What do I think about the stability of the solution?

    It is pretty stable.

    How are customer service and technical support?

    The technical support has been good so far.

    Which solution did I use previously and why did I switch?

    We've owned NSX for three years and now starting to deploy it, which is why we went with vRNI. We did not even consider another solution to go with it.

    How was the initial setup?

    The initial setup was simple. It took about an hour.

    What about the implementation team?

    They are coming onsite in about two weeks.

    What's my experience with pricing, setup cost, and licensing?

    It's an expensive product because we have a lot of nodes. 

    They should include the product in NSX because it's important to have it for deployment.

    What other advice do I have?

    Do the training before purchasing. Research the product and its competitors.

    Most important criteria when selecting a vendor: technical knowledge. They need to understand their product.

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Buyer's Guide
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    Updated: June 2026
    Buyer's Guide
    Download our free vRealize Network Insight Report and get advice and tips from experienced pros sharing their opinions.