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Chris Childerhose - PeerSpot reviewer
Enterprise Architect at ThinkON
Real User
Top 5Leaderboard
May 7, 2025
Has kept our business running with very little downtime and our clusters balanced with DRS/HA
Pros and Cons
  • "We are able to patch our hosts during production hours with the ability to keep services running."
  • "Get the HTML5 client to 100% parity to replace the Flash client."

What is our primary use case?

vSphere 8.0 is the primary virtualization technology in use at our firm and supports the entire organization infrastructure.

How has it helped my organization?

Has kept our business running with very little downtime and our clusters balanced with DRS/HA.  We are able to patch our hosts during production hours with the ability to keep services running.  It has also given us the HA capabilities for our vCenter servers using the new built-in HA option for the appliance and never having to worry about downtime.

What is most valuable?

vCenter Appliance, DRS, HA, Update Manager and SRM help us keep our business running smoothly.  Having the vCenter Appliance has allowed us to save costs on Windows licenses and have a more stable platform for managing hosts.  Also having Update Manager now as well it makes the move to VCSA that much better.  SRM has allowed us to failover our Tier1 services in under 30 minutes for each whereas it would take over an hour the old fashioned way.  DRS and HA have kept our cluster stable and VMs running optimally.  With the built in Update Manager now in the vCenter Appliance it is easy to scan and remediate our Hosts even during Production hours as we can use HA/DRS with Maintenance Mode.

What needs improvement?

Get the HTML5 client to 100% parity to replace the Flash client.  When the next release comes out ensure all bugs/fixes are implemented as there was some pretty nasty ones on initial releases.

Buyer's Guide
VMware vSphere
June 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,588 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

There were some initial bugs with PSOD and certain hardware vendors but patching and updates have resolved most.

What do I think about the scalability of the solution?

There are no scalability issues other than purchasing additional licensing when adding hosts or scaling up/out.

How are customer service and support?

Technical Support has been good but better communication at times could help improve it even more.

Which solution did I use previously and why did I switch?

No other solution has been used.

How was the initial setup?

It was simple and straightforward as we have upgraded as versions have come out.  8.0 will be our last upgrade as it will be a hardware refresh next.

What about the implementation team?

In-house implementation as we have VMware certified users.

What was our ROI?

Has allowed us to run our HPE DL580 G7 servers still without issues so spend on hardware has been next to nothing.

What's my experience with pricing, setup cost, and licensing?

VMware is costly versus other competitors but is still one of the market leaders and expanding now with partners like AWS.  Ensure you get the right licensing for the feature sets you want within the product and research what those are.  Setup can be easy if you have someone that has worked with VMware before or costly when hiring external help, but research in to implementers prior to hiring them is always the best method to get good ones.

Which other solutions did I evaluate?

No other options were evaluated as VMware has been the primary hypervisor since I have been with my company.

What other advice do I have?

vSphere 8.0 has been a great release with the vCenter Appliance and will only get better in the next release with the HTML5 client becoming 100% in parity to the flash client.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User

Great review on vSphere.

Myo Ko - PeerSpot reviewer
General Manager at Access Spectrum Company Limited
Real User
Dec 13, 2023
A highly stable and easy-to-implement solution that can be used for virtualization
Pros and Cons
  • "Virtualization, VDI and application publishing are the most valuable features of VMware vSphere."
  • "The solution’s pricing is too high and could be improved."

What is most valuable?

Virtualization, VDI and application publishing are the most valuable features of VMware vSphere.

What needs improvement?

The solution’s pricing is too high and could be improved.

For how long have I used the solution?

I have been working with VMware vSphere for more than five years.

What do I think about the stability of the solution?

VMware vSphere is a very stable solution.

What do I think about the scalability of the solution?

VMware vSphere is a scalable solution.

How are customer service and support?

The solution's technical support team is good because if we open a priority ticket, they call within 30 minutes.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

VMware vSphere can be installed in just two days for a normal project. However, it would take at least three months to implement everything, depending on the scope of the customer's requirements.

What's my experience with pricing, setup cost, and licensing?

The solution’s licensing terms keep changing, which is too complex for our customers. If a user purchases a new license, it cannot be mixed with the existing perpetual license.

What other advice do I have?

Overall, I rate VMware vSphere an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
VMware vSphere
June 2026
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,588 professionals have used our research since 2012.
reviewer1347297 - PeerSpot reviewer
Engineering Manager, R&D at a healthcare company with 10,001+ employees
Real User
Jul 17, 2023
Simple installation and good scalability
Pros and Cons
  • "The scalability is good."
  • "The performance of the solution could be better and there could be an extra level of security."

What is our primary use case?

We use VMware vSphere in order to get access to the data center worldwide.

What needs improvement?

The performance of the solution could be better and there could be an extra level of security.

For how long have I used the solution?

I have been using VMware vSphere for approximately three years.

What do I think about the stability of the solution?

The stability could be improved because there can be some connectivity issues. There are times the networks disconnect and then reconnect, this could improve.

What do I think about the scalability of the solution?

The scalability is good.

Mostly everyone in our company is using this solution including the technical team and managers, approximately 400 people.

How are customer service and support?

We have an internal team that is providing us with technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is not difficult it is self-explanatory.

What about the implementation team?

We did the implementation ourselves.

There are some maintenance tasks needed, such as updating and upgrading.

What's my experience with pricing, setup cost, and licensing?

There is an annual subscription to use this solution.

What other advice do I have?

I would recommend this solution to others. It is one of the best tools.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1752153 - PeerSpot reviewer
Solutions Architect at a comms service provider with 501-1,000 employees
Consultant
Jun 29, 2023
Easily move images of virtual machines between different workspaces and environments
Pros and Cons
  • "The feature that I find very valuable is the ability to move images of virtual machines from different workspaces to other workspaces between different installations."
  • "An area for improvement is that when comparing VMware to Nutanix, Nutanix has higher availability, like clustering for virtual machines. That is a good idea and VMware could profit from something like that for higher availability installations."

What is our primary use case?

We primarily use VMware vSphere for virtualization.

We use it mostly on-premise, but for the last year on cloud.

How has it helped my organization?

It has facilitated the adoption of DevOps practices and technology.

What is most valuable?

The feature that I find very valuable is the ability to move images of virtual machines from different workspaces to other workspaces between different installations.

What needs improvement?

An area for improvement is that when comparing VMware to Nutanix, Nutanix has higher availability, like clustering for virtual machines. That is a good idea and VMware could profit from something like that for higher availability installations.

For how long have I used the solution?

I have been using VMware vSphere for the last eight to 10 years using different scopes for different projects.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

I haven't had a chance to do any scalability exercises, just some tests, but not on real-time or on real production. Probably later I will get a chance to test scalability.

There are about 10 or 15 people using it directly in the environments and between 500 and 600 people that are enabled with the VMware.

We require just another engineer and myself for the deployment of VMware.

We probably will not increase the licensing for the VMware, but we will increase the load on the installation that is being handled by VMware.

How are customer service and support?

I haven't had a chance yet to use technical support, but from past experience I would say that it's very good. For this project we have not had a chance to use direct technical support, but for previous projects it has been good. So hopefully it stays like that.

How was the initial setup?

The initial setup is relatively simple. Between one and 10, I would give it a six.

For the product that I'm working on right now it took about three weeks because it had several different virtual machines and inside the virtual machines there were a lot of containers. So there were certain complexities that extended the complexity of the VMware installation itself. But for just the VMware only it took about a week and a half or something like that.

We did not use consultants or resellers for deployment, just the documentation.

What's my experience with pricing, setup cost, and licensing?

Our license is on a yearly basis.

What other advice do I have?

My advice to anyone considering using VMware vSphere is you have to find out the requirements. You have to do a very good job finding the requirements so that the scoping and provisioning of the resources are okay. That way you don't have  later have to be constantly changing the configuration. It is good to spend some time doing requirements and finding out the loads, etc... that you are going to have to handle.

Generally, VMware vSphere is not perfect, but it's okay. On a scale of one to ten, I will give it an eight.

You get used to the interface. The pricing is getting cheaper, but it depends. Anyway, it is a good product.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Professional Service Team Lead at G-Able
Reseller
May 19, 2023
Many good features including stability and reliability; lacks a snapshot feature
Pros and Cons
  • "Has many good features, and is stable and reliable."
  • "It lacks a snapshot feature."

What is our primary use case?

We have a partnership with VMware and I'm the professional service team lead. 

What is most valuable?

VMware has many good features, is stable and reliable. 

What needs improvement?

I'd like to see the snapshot feature that Nutanix has in their product. It takes a snapshot as a backup without processing as a third-party product. I'd like to see that backup feature in VMware.

For how long have I used the solution?

We've been using this solution for seven years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

We're not very satisfied with the customer support. Sometimes I open a ticket and get a remote appointment with one of our customers and most of the time they're not there and I can't contact them. 

How was the initial setup?

The initial setup is pretty easy and took us a couple of days. We check that the hardware is compatible, then we update the firmware and set up an IP address and then test and tune it. Most of our clients are smaller sized companies. 

What other advice do I have?

This is generally a good and stable solution. It's about weighing up the cost against what the product offers for a specific use case. 

I rate this solution seven out of 10. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Engineer at a hospitality company with 51-200 employees
Real User
Apr 13, 2022
The security features and implementation are very easy
Pros and Cons
  • "VMware vSphere allows you to run multiple virtual machines."
  • "The most valuable feature of VMware vSphere is the ability to work in a big system infrastructure."
  • "The most valuable feature of VMware vSphere is the ability to work in big system infrastructure, where you can move one virtual machine from one server to another, which is beneficial when you want to put a server under maintenance, and the security features and implementation are very easy."
  • "I recommend that VMware vSphere continue to release more features."

What is our primary use case?

VMware vSphere allows you to run multiple virtual machines. For example, I can run up to 10 computers, virtual servers on one physical server. 

We have at least 10 people using this solution in our organization.

What is most valuable?

The most valuable feature of VMware vSphere is the ability to work in big system infrastructure. For example, you can move one bridge, one machine to another, or one virtual machine from one server to another. This is beneficial when you want to put a server under maintenance.

Also, the security features and implementation are very easy.

What needs improvement?

There is nothing from my perspective that the product needs to improve. It works for all my needs.

I recommend that VMware vSphere continue to release more features.

For how long have I used the solution?

I have been using VMware vSphere for 7 years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

VMware vSphere is scalable.

Which solution did I use previously and why did I switch?

Previously, I had used Hyper-v. VMware is a much better solution.

How was the initial setup?

The initial setup of the solution is straightforward.

What about the implementation team?

We use third party support for this product.

What other advice do I have?

I would rate VMware vSphere a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1738767 - PeerSpot reviewer
Systems Engineer-Consultant at a tech services company with 51-200 employees
Real User
Top 20
Mar 5, 2022
Feature rich, high availability, and scalable
Pros and Cons
  • "VMware vSphere has a lot of features that are valuable, such as multiple clusters, VM mobility, VDI, and virtual desktop."
  • "The support for VMware vSphere can be fast or it can be slow. Recently it has been slow, they need to decrease the wait time and quality of their support."

What is our primary use case?

A lot of people use the VMware vSphere solutions because most operations are virtualized. Small and mid-range companies are using VMware vSphere for all their infrastructure virtualizing applications, this is what the solution is mainly used for.

What is most valuable?

VMware vSphere has a lot of features that are valuable, such as multiple clusters, VM mobility, VDI, and virtual desktop.

For how long have I used the solution?

I have been using VMware vSphere for many years.

What do I think about the stability of the solution?

The stability of VMware vSphere is great. It has high availability. 

What do I think about the scalability of the solution?

VMware vSphere is scalable.

I am in Lithuania and we have approximately 100 customers. Most companies use some kind of virtualization. It can be VMware or Citrix, or something else. Our clients mostly use VMware vSphere.

How are customer service and support?

The support for VMware vSphere can be fast or it can be slow. Recently it has been slow, they need to decrease the wait time and quality of their support.

How was the initial setup?

The initial setup of VMware vSphere is simple. However, I have been using similar solutions for 15 years making the process simple.

The installation took approximately 15 minutes. However, the installation itself is very easy but you need to do the configurations and integrations which can be more difficult depending on the customer's needs and their infrastructure.

What about the implementation team?

We use one person for the implementation of VMware vSphere. For the maintenance and support of the solution, the amount of people needed depends on the infrastructure and size of the customer.

What's my experience with pricing, setup cost, and licensing?

Our customers typically use permanent licenses, not subscription-based. However, there are subscript-based licenses.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSphere a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
OscarMunoz - PeerSpot reviewer
Jefatura del Departamento de Tecnologías de la Información at SERGEAR SAC
Real User
Feb 18, 2022
Useful online support, reliable, and scalable
Pros and Cons
  • "The technical support is good and they are available over the internet."
  • "VMware vSphere is a good solution, but we are looking for ACI opportunities."
  • "We need to improve availability and disaster recovery in VMware vSphere."

What is our primary use case?

We use VMware vSphere for many things in our business, such as ERP software, file sharing, and back office. Additionally, we use it for many types of servers, such as database and file servers.

What needs improvement?

We need to improve availability and disaster recovery in VMware vSphere.

For how long have I used the solution?

I have been using VMware vSphere for approximately seven years.

What do I think about the stability of the solution?

VMware vSphere is stable.

What do I think about the scalability of the solution?

I have found VMware vSphere to be scalable.

We have approximately 25 users in my company using this solution. All the employees are using the solution.

How are customer service and support?

The technical support is good and they are available over the internet.

How was the initial setup?

The initial setup of VMware vSphere was simple. The full deployment took approximately two weeks.

What about the implementation team?

We had a consultant that did the deployment of VMware vSphere.

We have two engineers for the support of the solution.

What other advice do I have?

VMware vSphere is a good solution, but we are looking for ACI opportunities.

My advice to others is when you are looking for a solution, look for a vendor in the county you live in.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1232400 - PeerSpot reviewer
Infrastructure Senior Specialist at a financial services firm with 51-200 employees
Real User
Feb 8, 2022
Helps to create infrastructure
Pros and Cons
  • "VMware vSphere has helped us create our infrastructures and provide services for our customers."
  • "The UI of VMware could use some improvements, especially in dark mode."

What is our primary use case?

I use VMware solutions every day. We use VMware 6.7. We are unable to update because of hardware compatibility concerns.

Our day-to-day operation is building virtual machine applications. 

How has it helped my organization?

We are a small company. We are moving to the private cloud along with the VMware solution, starting with building computers, then storage virtualization, and then network virtualization. VMware vSphere has helped us create our infrastructures and provide services for our customers.

What needs improvement?

The UI could use some improvements, especially in dark mode. There are some features not enabled or do not function as expected.

I would like to see VMware try a new service like Blockchain.

For how long have I used the solution?

I have been using VMware vSphere since 2009.

What do I think about the stability of the solution?

VMware has been stable. The performance is good.

What do I think about the scalability of the solution?

All the features of VMware vSphere fit our organization and are compatible.

How are customer service and support?

We had a problem one month ago. Technical support was really able to help us.

How was the initial setup?

The initial setup of VMware was easy. I did not experience any problems or have any difficulty. It took two days to deploy.

What about the implementation team?

We used a local partner to implement the solution.

What's my experience with pricing, setup cost, and licensing?

The solution has standard licensing fees. Support is the only additional cost.

What other advice do I have?

VMware vSphere are leaders in virtualization. The capital investment is high, but it is efficient.

I would rate it a ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Fredrik Hallgarde - PeerSpot reviewer
Consulting Manager at Real Time Services AB
Real User
Jan 29, 2022
Absolutely scalable, easy to install, and has good manageability
Pros and Cons
  • "Its stability and manageability are valuable."
  • "There should be more stability in the updates. They had an issue with the last release."
  • "I am not satisfied with their performance or speed for anything below P1 or production-down status."

What is our primary use case?

We're using it to run all kinds of workloads.

What is most valuable?

Its stability and manageability are valuable.

What needs improvement?

There should be more stability in the updates. They had an issue with the last release.

Their support should also be improved.

For how long have I used the solution?

I have been using this solution for 15 years.

What do I think about the scalability of the solution?

It's absolutely scalable. We have 130 users who are using this solution. All of the company is using it.

How are customer service and support?

I am not satisfied with their performance or speed for anything below P1 or production-down status. Anything below that is worse than we could expect.

How was the initial setup?

Its installation is straightforward. That's not a problem.

The deployment duration varies. For a specific installation, it could take 15 minutes to set up the whole thing, and it could also take three weeks. It depends on how we're scoping it.

What about the implementation team?

I could do it myself.

What's my experience with pricing, setup cost, and licensing?

Its licensing is typically yearly. From a value standpoint, it's worth it.

What other advice do I have?

I would absolutely recommend this solution. I would rate it a nine out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.