Try our new research platform with insights from 80,000+ expert users
reviewer1126809 - PeerSpot reviewer
Founder at a comms service provider with 11-50 employees
Real User
Higher availability with excellent technical support and great stability
Pros and Cons
  • "Technical support is helpful and always available."
  • "If they improve on the knowledge base and documentation, it would be extremely helpful."

What is our primary use case?

We use the solution for the virtualization of the environment. We've converted more than 90% of our environment from physical to virtual.

What is most valuable?

The higher availability and the vMotion, I would say, are what makes it very interesting as you avoid systems being down. It provides, if you cluster, high availability, and your services can move from system to system to avoid downtime.

The solution is stable.

The scalability is great.

Technical support is helpful and always available. 

What needs improvement?

There are certain issues that can be improved. No solution is perfect, even though it's working for most of us most of the time. There are certain issues that crop up and some of them are not due to VMware. It could be due to the hardware it is running on. Therefore, it would be ideal if they could provide more knowledge on the fault tolerance and the high availability as some things are just assumed and then users find later that the use cases are different. Sometimes you may assume something applies to a use case only to find that it doesn't. If they improve on the knowledge base and documentation, it would be extremely helpful.

For how long have I used the solution?

I've been using the solution since 2012. It's been a while. 

Buyer's Guide
VMware vSphere
May 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

The stability of the product is good. I haven't dealt with bugs or glitches. It's reliable. 

What do I think about the scalability of the solution?

The product is scalable. You can increase the number of servers. You can increase the number of computer resources, storage, CPU, memory. It's up to you how huge you want your clusters to be.

This is an enterprise solution. It is not used by users. It is an enterprise technology solution. Therefore, we won't be adding more users. 

Almost all the engineers in the organization are using the solution. I would say maybe 15 engineers are actively using it. 

How are customer service and support?

The technical support is always there. They're always available. When you have an issue, you just log a call with them and set up a service request. They assist you directly. An engineer will be assigned to assist.

Which solution did I use previously and why did I switch?

We have other tools, such as Oracle VM, which we are using in other areas, however, VMware is used more than the Oracle VM.

How was the initial setup?

For the initial setup, you need to do design work with someone who understands VMware, who is actually certified by VMware. You need someone certified to do it.

Deployment is not a problem. As long as you take time doing your design, the deployment will not take long. You can do it within a week.

If you have one certified engineer, the implementation will go fine. 

In terms of the management of the solution, we have about four engineers who are looking after it.

What about the implementation team?

You cannot do it by yourself. You need a certified engineer. That's a requirement from VMware and it's so that the environment is stable to avoid unnecessary scraping.

What's my experience with pricing, setup cost, and licensing?

You do need a license. Most of these vendors also offer what they call the free version of the software. If you want more support, more features, you have to go for the paid versions. That said, you can still get the free or community version of it.

What other advice do I have?

I'd recommend the solution to other users. It's a good technology. They're pioneers in the industry.

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer357684 - PeerSpot reviewer
Technical Architect at a computer software company with 10,001+ employees
Real User
Offers a myriad of features
Pros and Cons
  • "Once you have everything configured, it is relatively straightforward."
  • "When we talk about the overall private cloud stack, I would prefer for it be a lot more seamless."

What is our primary use case?

A typical use case for vSphere would be general virtualization, primarily, where we're deploying either Linux or Windows-based workloads. We do have a lot of design-ready nodes we use for some of our clients. We also use Tanzu, from an application development container, microservices type of solution as well. 

What is most valuable?

VMware vSphere is replete with about a gazillion different features. In the context of vCenter, everything has been amalgamated into a single appliance. It's much more simplified at deployment. Because of that, immediately I would say the most useful feature is the Lifecycle Manager, VLCM, that is now available. So, what used to be the VMware of Data Manager has now changed to the Lifecycle Manager. Those changes are really, really useful.

What needs improvement?

I'm a big fan of vSphere; I have used it since the days of 3.5, all the way up to now. When you deploy it as a complete stack, from vSphere to vCenter to the vRealize Operations, Orchestrator, all the way up, you're into your NSX login site, the entire cloud stack. By the time you're done, you begin to feel, "do you really need so many different pieces that you need to connect? Could it not just be a single, unified product?" I'm not saying the integration is difficult. It is seamless. But it gets to you at a point. There are times where you really begin to think, "I got this." Not, " it should be much easier than this."

I can't think of anybody on the planet who would actually have issues with vSphere. vSphere is as stable as the word stable gets. When you do the entire stack scenario unless you're doing something like VMware Cloud Foundation on VxRail, wherein it becomes a much more seamless solution where you are using discrete hardware, you're creating the entire cloud platform. It gets a little tedious doing all those workflows at times.

From a management center, particularly referring to the private cloud stack, I would prefer for it to be a lot more seamless. There are competitors, Cloud Management Platform or Morpheus, for example. It's a product you deploy and you're good to go. With this, there are so many different pieces to connect. It grows on you.

For how long have I used the solution?

I've been using VMware for a long time. As as a DC architect, I use it day in and day out.

What do I think about the stability of the solution?

If you're looking for any hypervisor, vSphere is not a gold standard, vSphere is the gold standard. There's no single other option. When it comes down to it, if I can afford it, vSphere is the only one that I'm going with.

How are customer service and support?

There have been cases with vSphere itself, but the fact is that VMware support is great. 

I have had clients who have faced issues in the context of hyperconverged infrastructure. A problem in the networks assumes a lot more significance in the context of HCI, and VMware support is awesome.

How was the initial setup?

I have no complaints about the setup. The integration is seamless. When you put together all the various pieces, you build an entire private cloud stack. At that stage, once you have everything configured, it is relatively straightforward. But it is not a single homogenous unit.

What's my experience with pricing, setup cost, and licensing?

The licensing is perpetual licensing that you pay for once.

As far as the price of the license, I can't think of anyone who will say, "I'm happy with the pricing." There's always room for improvement. But, you get what you pay for. It's as simple as that. With vSphere, from my perspective, I don't want problems. I want it to be as seamless as possible. That's unfortunately why you've got to pay for it.

What other advice do I have?

Regarding this solution, vSphere is the gold standard. It has been there for 15 years, and you're not going to find people who are dissatisfied with vSphere. You're not going to find people complaining about vSphere. The only thing you will find is when we talk about things like VxRail, things like that, where issues can come. vSphere by itself, I can't think of anybody who's not happy with it.

I would rate vSphere a ten out of ten. You're not going to find anything better.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
VMware vSphere
May 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
System Advisor IT at CRIF India
Real User
Reliable, user-friendly interface, easy to install, configure, and manage
Pros and Cons
  • "There is the simplicity of management, accessibility, and availability."
  • "The only concern that I have with VMware is the support. It is very limited and can be better."

What is our primary use case?

In the organization where I have worked for the past nine years, there are multiple virtualization platforms. Virtualization software includes Microsoft Hypervisor, Red Hat KVM, Oracle virtual machine, and Oracle virtual cloud.

vSphere is optimized for a specific type of virtualization.

What is most valuable?

There is the simplicity of management, accessibility, and availability.

The interface is really user-friendly.

What needs improvement?

The only concern that I have with VMware is the support. It is very limited and can be better.

When you get support from the VMware global team or support locations, customer complaints are not entertained or taken seriously by the VMware global team or support centers. Other OEMs, such as Microsoft and Oracle, would make you a priority.

For how long have I used the solution?

I have been using VMware vSphere for three years.

We recently upgraded to the latest version.

What do I think about the stability of the solution?

It's a very stable solution. In fact, when it comes to virtualization, you can tell anyone to use the system.

What do I think about the scalability of the solution?

In our organization, we have 600 users. 

My previous organization had a population of approximately 35,000 people.

How are customer service and support?

The support is the only negative feedback, they need improvements.

Which solution did I use previously and why did I switch?

I'm familiar with all of the virtualization platforms that are now available on the market.

How was the initial setup?

The initial setup and installation are straightforward. It is something that can be done by anyone.

In one hour, we can complete the installation and configuration.

Admins are only required to look after the VM portion of the new VM creation as well as the configuration or modification. Aside from that, we have a team of two or three admins to deploy and maintain this solution during their shift time, such as in the morning and afternoon shifts.

What's my experience with pricing, setup cost, and licensing?

The organization pays the licensing fees.

Which other solutions did I evaluate?

We looked at a few alternatives and compared them to vSphere.

What other advice do I have?

The freelance experience for the platform is excellent.

I would recommend this solution to other users.

I would rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Administrator at Herzliya
Real User
User friendly, scalable, and good performance
Pros and Cons
  • "VMware vSphere is user-friendly and simple."
  • "The solution could improve by having more integration."

What is our primary use case?

We use VMware vSphere to deploy servers.

What is most valuable?

VMware vSphere is user-friendly and simple.

What needs improvement?

The solution could improve by having more integration.

For how long have I used the solution?

I have been using VMware vSphere for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable and has good performance.

What do I think about the scalability of the solution?

VMware vSphere is scalable.

I have approximately 1,000 users using this solution.

How are customer service and support?

The technology has been fine.

What about the implementation team?

We have a two-person technical team consisting of a technician and a security administrator.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSphere a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Neeraj Mehra - PeerSpot reviewer
Manager of Solutions and Support at Esconet Technologies Pvt. Ltd.
Reseller
Top 5
Good virtualization performance, reliable, scales well, and has responsive technical support
Pros and Cons
  • "The most valuable features are the virtualization and the performance on the virtualization platform."
  • "Both the price and the licensing fee are expensive, especially for our clients with a smaller workload."

What is our primary use case?

VMware vSphere is primarily used for server virtualization and automation.

What is most valuable?

The most valuable features are the virtualization and the performance on the virtualization platform.

What needs improvement?

Both the price and the licensing fee are expensive, especially for our clients with a smaller workload.

For how long have I used the solution?

I have been working with VMware vSphere for 14 years.

We have versions ranging from ESX 3.0 to the most recent one.

We have clients who use various deployment methods, including cloud, hybrid, and on-premises. 

What do I think about the stability of the solution?

VMware vSphere is a reliable solution.

What do I think about the scalability of the solution?

It is easy to scale.

We scale with VMware vSphere as well as vSAN.

We have customers with hundreds of servers running on vSphere.

How are customer service and support?

We have contacted technical support many times.

Technical support is responsive. I would rate them an eight or nine out of ten.

Which solution did I use previously and why did I switch?

We are system integrators. We use a wide range of hardware and products.

On a daily basis, we work with servers, virtualization, VMware, and EMC storage boxes, as well as pure storage.

Our clients have tried Hyper-V as well and other solutions, but the consistency is better and there are fewer issues with the vSphere interface.

How was the initial setup?

The initial setup is not complex. 

It may be complex for the users, but not for the IT person; it is not a problem, and at all difficult

What's my experience with pricing, setup cost, and licensing?

The licensing and pricing need to be improved. 

The price is not an issue for our mid-sized or large-sized customers, but it can be expensive for our smaller customers.

What other advice do I have?

Virtualization fulfills the requirements very well.

I would rate VMware vSphere a 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1681332 - PeerSpot reviewer
IT Operations Support at a energy/utilities company with 501-1,000 employees
Real User
Stable, simple to scale, simple to operate, and has helpful support
Pros and Cons
  • "The virtualization this solution offer is very complete for the infrastructure."
  • "The support for the latest version could be improved."

What is our primary use case?

We use VMware vSphere on our main computer systems and we are using the Center Configuration Manager from VMware for the solution as well as vCenter for replication.

What is most valuable?

The most valuable feature is the tech manager from the utilization.

The virtualization this solution offers is very complete for the infrastructure. It meets our requirements and our needs.

It is very easy to operate.

What needs improvement?

The support for the latest version could be improved.

For how long have I used the solution?

I have been working with VMware vSphere for ten years.

We began with version 4.0 and are now working with the most recent version.

What do I think about the stability of the solution?

VMware vSphere is a stable solution.

What do I think about the scalability of the solution?

VMware vSphere is a scalable product.

How are customer service and support?

Technical support from VMware is very comprehensive and helpful.

Which solution did I use previously and why did I switch?

We use several solutions such as Microsoft Azure, Oracle, and we use VMware for our infrastructure.

We also have another solution for disaster recovery.

We used Microsoft Azure for testing with the model phone credit. It was for testing only.

What's my experience with pricing, setup cost, and licensing?

In my opinion, the price is not cheap, nor it is expensive. It's average.

Which other solutions did I evaluate?

Currently, we are starting on study for implementing the software design network, and I am evaluating options because I want to know the latest information about the products.

We are also evaluating NSX to implement it in the future.

What other advice do I have?

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Senior Information Technology Consultant at a energy/utilities company with 501-1,000 employees
Real User
Stable, scalable, with good customer support and an easy initial setup
Pros and Cons
  • "I definitely like the stability, performance and ease-of-use."
  • "NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it."

What is our primary use case?

The solution acts as the basis for doing virtualization. 

What is most valuable?

I definitely like the stability, performance and ease-of-use. 

I have no issues with the solution's scalability or user-friendliness. I consider these to be perfect. We have had a fantastic, problem-free solution for the past 14 years when it comes to fault tolerance and disaster recovery. It has everything one needs. 

What needs improvement?

VMware vSphere has a limited scope and necessitates the adding of additional products. This involves further complexity and expense. NSX is a product of VMware vSphere and it would be nice to see the solution have full integration capabilities with it. 

For how long have I used the solution?

I have been using VMware vSphere since 2007. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is certainly scalable. 

How are customer service and support?

The customer support is nice. We are talking about a great organization, which offers much staff, support and white paper. 

How was the initial setup?

The initial setup was straightforward, perfect. 

This process for the initial server lasts ten minutes. There is also the console, which involves two parts, one being the server itself. This is where the CD-ROM goes, something which is now on a USB key and does not involve the undertaking of any activity. 

Deployment lasts half a day, at which point everything is up and running. 

The real question is whether the person wishes to have one server or a hundred. The use of 200 machines will take longer. What I am talking about is small, basic installations. 

What about the implementation team?

If a person is trained, then he will be able handle the deployment and maintenance on his own. This is not complex. 

What's my experience with pricing, setup cost, and licensing?

Our customers incur a yearly licensing fee, one of three or five years, in fact. 

What other advice do I have?

We consider the solution to be obligatory. 

The solution's use can range from ten users to thousands. 

I would definitely recommend the solution to others. I am a big fan of it. 

I rate VMware vSphere as a twenty out of ten. I give it a perfect ten rating. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1672974 - PeerSpot reviewer
Systems analyst at a energy/utilities company with 1,001-5,000 employees
Real User
Easy configuration, with easy installing that is scalable and stable
Pros and Cons
  • "The interface is good."
  • "I would like to see VDP and other features included to back up the VMs in a native manner."

What is our primary use case?

We use this solution for Datacenter consolidation and it is the infrastructure of our servers.

What is most valuable?

The interface is good.

It is easy to configure.

What needs improvement?

I would like to see VDP and other features included to back up the VMs in a native manner.

For how long have I used the solution?

I have been using VMware vSphere for ten years.

We are working with VMware vSphere 6.5.

What do I think about the stability of the solution?

VMware vSphere is stable enough, but we have some issues with the storage vendor.

What do I think about the scalability of the solution?

It's a scalable solution. We don't have any issues with the scalability of VMware vSphere.

We have 5,000 users in our organization.

Before we consider increasing the usage, we have to consolidate Windows Datacenter by applying an HCI infrastructure.

How are customer service and technical support?

Technical support is good.

Which solution did I use previously and why did I switch?

I am a customer of Dell Technologies as well as VMware.

Other products we work with are VDI, VMware Horizon Server, and vSphere with Operations Management.

I have been using Horizon for eight years. We are using version 7.

It has 100 user licenses, that are deployed on-premises.

I feel that Horizon is more flexible in increasing the number of desktop and network profiles.

I would rate Horizon a seven out of ten.

There are ways to implement VDI in the organization other than the VMware Horizon.

How was the initial setup?

In most cases, the initial setup is simple.

It took two months to deploy this solution.

We have a team of two or three to deploy this solution.

What about the implementation team?

We had help from resellers.

What's my experience with pricing, setup cost, and licensing?

We don't have an active subscription. We have a prepaid or permanent license.

Which other solutions did I evaluate?

We have been researching vSAN and hyper-converged features.

What other advice do I have?

I would rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.