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PeerSpot user
Consultant senior en technologie de l'information at a tech services company with 1,001-5,000 employees
Real User
Integrates well with containers, easy to scale, and certificate management has improved
Pros and Cons
  • "VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass."
  • "The HR proxy is actually a little bit tricky to install and setup."

What is our primary use case?

I use vSphere 7.0.1 for a few reasons. My primary use case is for my lab, as vSphere offers a great versatility to use VDI, containers, distributed Storage, and SDN on the same hardware. I also use vSphere for non-production tasks on Rasberry Pie 4, and it offers a great deal for working with Docker on cheap hardware with a single management interface, vSphere. 

My lab is composed of three white-box servers with vSAN, a 10 gig network, a local SAN, and all storage with SSD to deliver fast VM.

I also have vRealize operating to monitor all the VMware components. 

How has it helped my organization?

The new version of vSphere now integrates with containers and offers some new improvements inside vSAN, like file sharing. So, with VDI there is no need to add a VM to build a file server.

With containers, NSX is no longer mandatory and with the VMware operation manager, you can get an integrated monitored platform that can scale easily.

You will get both hands on the wheel because all of the products are fully interconnected.

vSphere 7 also adds better certificate management than before (less certificate) and vSAN is also improved in terms of the space management for reconstruction, so you will need less reserved space for this kind of operation. 

What is most valuable?

VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass.

The integration of Tanzu inside the base version of vSphere, without the need to install NSX-T, is a great addition. Many IT people don't know NSX-T and NSX can cost a lot, so it could save a lot of money. However, you will not get the enhanced network function due to the lack of NSX-T. 

The improvements to vSAN with a file server service is also a very valuable feature for many companies because they will be saving with the management of an NFS storage or a file server.

What needs improvement?

The HR proxy is actually a little bit harder to install and setup than other vmware products. So, direct integration with a vSphere distributed switch would be great addition, but you can bypass this setup if you chose an NSX-T switch.

The distributed switch, which is the networking part of vSphere, should have more functions. It should be like VMware NSX-T so that network management with VMware Tanzu will be better, although it is already good.

vSphere 7.0.1 is not available on ARM computers for production loads. I hope that it will become available soon so that we can run our production web server container on it, for example.

Buyer's Guide
VMware vSphere
May 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

I have been using VMware vSphere for a few months.

What do I think about the stability of the solution?

This product is very stable and reliable. Now certificate management is also improved, the new version of vsphere has only 2 or 3 certificates so it is easier to manage.

What do I think about the scalability of the solution?

vSpshere 7, like the previous version, is easy to scale up and down. vSAN is the same, and Tanzu as well. vSan need less space for is own management and it is integrating some features like a virtual witness node that improve the scalability. Other new functions inside vsan like file sharing is also a great addition for vsan scalability.

How are customer service and support?

I always get great support from VMware technical team.

Which solution did I use previously and why did I switch?

I did use the previous version of vSphere and I upgraded for the Tanzu support and VSAN improvement.

How was the initial setup?

The initial installation of vSphere 7 is straightforward. If you try the ARM version, it is a little more complex but just follow the step-by-step process and it will work.

For Tanzu, the HR proxy is more complex because you will need to do some network design. For vSAN, VMware gives you a great tool to set your solution up easily.

What about the implementation team?

I'm a VM expert so my level of expertise is great. My solution is an in-house one.

What was our ROI?

The ROI is very fast due to virtualization, perhaps a couple of months.

What's my experience with pricing, setup cost, and licensing?

vSphere 7.0.1 offers a lot more than the previous version. Container support is the last great addition for VMware and it is worth the money you spend on it.

Which other solutions did I evaluate?

I did not evaluate other container solutions. For storage, I also use FreeNAS.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
Autodidact Quantum Physics- Quantum mechanics. at IC Consultancy
Real User
Best way to have a non-host based fixed solution
Pros and Cons
  • "The virtualization is set by itself. vSphere is the best way to have a non-host based fixed solution. We always try to find an agnostic environment where we can restore agnostics or just say, "I need resources, capacity." That's why VMware vSphere in particular, has been the best in the past but now also with the evolution of their product. Nowadays, you don't have to use any STEM infrastructure anymore because the bandwidth and the land speeds are getting steeper."
  • "The only way for it to be a complete product is if you integrate all the functionalities. Then you don't need any backup solution anymore and you can do it by yourself. Integration needs improvement. They should improve a lot of the functionality because normally it's half of a product. You're only protecting yourself against technical failures but not against any cyber threats or any other stuff."

What is most valuable?

The virtualization is set by itself. vSphere is the best way to have a non-host based fixed solution. We always try to find an agnostic environment where we can restore agnostics or just say, "I need resources capacity." That's why VMware vSphere in particular, has been the best in the past but now also with the evolution of their product. Nowadays, you don't have to use any STEM infrastructure anymore because the bandwidth and the LAN speeds are getting steeper. 

If you look at the interconnection if you have a dark fiber connection, you can have data sent between locations. It's getting much cheaper.

If you use Zerto on top of that, then you are protected against any cyber threats or attacks. If you do it right, if you configure it from the hypervisor layer to external storage and then you have always a way back. It's blocked by the application of the journal. You can always go back to a point in time if you want to restore. If the point in time is as short as possible then you have the best solution. You can leave any additional solutions like CrowdStrike.

What needs improvement?

The only way for it to be a complete product is if you integrate all the functionalities. Then you don't need any backup solution anymore and you can do it by yourself. Integration needs improvement. They should improve a lot of the functionality because normally it's half of a product. You're only protecting yourself against technical failures but not against any cyber threats or any other stuff. It's not about prevention, it's about time to recovery because it's going to happen anyway. 

For how long have I used the solution?

I have been using vSphere for twelve years. 

How was the initial setup?

It was very easy to install. If you have the right piece of hardware or blade server in place, you can use it in a VM where you try XYZ and then install it. You go forward with that and it's ready to install, so it's not a big problem.

What other advice do I have?

I would rate vSphere and 9.5 out of ten. 

I really like it because it's a storage restoration additional add-on but it's really expensive now. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
VMware vSphere
May 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
reviewer1441107 - PeerSpot reviewer
Owner at a transportation company with 1-10 employees
Real User
An easy way of providing near-zero downtime services
Pros and Cons
  • "An easy way of providing near-zero downtime services, the operation of the instances between clustered services, and providing the projected SLA for our customers."
  • "Monitoring information could always be improved."

What is our primary use case?

Firstly, we use it to provide an infrastructure for a development environment. Secondly, we use it to provide services to end-users. A kind of clustered services, where underneath, there are plenty of virtual machines. Thirdly, these solutions were chosen because of the easy way of providing backups and zero downtime between accidents and issues. 

What is most valuable?

VMware vSphere provides an easy way of providing near-zero downtime services, the operation of the instances between clustered services, and providing the projected SLA for our customers. 

Mostly, we use a gap solution for PaaS and IaaS levels of solutions. We also use Kubernetes on the application layer and downtime to move to a different layer of workloads. 

However, we still use plain virtual machine platform environments because we are leveraging just on-premise servers. We can't, or we don't want to fully move into clouds. That's why it's important for us to use a solution like VMware vSphere. 

What needs improvement?

I'm not aware of every option that our solution provides, but I see mostly two things. Provide a better solution for hybrid clouds and migration to the cloud. That could be one thing. The second one is providing some integration with different solutions at the application level, such as Kubernetes.

There is always a problem that the application level solutions are not aware of lower levels of infrastructure, of architecture. Some bundled applications with a stack of new VMs with better templates, including the deployment of such things. Monitoring could also be improved.

For how long have I used the solution?

I have been using VMware vSphere for more than 10 years.

What do I think about the stability of the solution?

I think it's stable. We have encountered a major issue twice during the last four or five years. But it was not related only to vSphere but solutions like extensions to the software we use. 

However, there was no downtime, there was some issue, but I would say that the solution is quite stable. We have been using it for a few years without any major incidents that I am aware of.

What do I think about the scalability of the solution?

To my knowledge, it's quite scalable and elastic in terms of providing bigger throughputs and managing higher volumes of requests at the end, but our cases currently are not like the biggest. 

I think most of the solutions available right now are set up for the infrastructure. The hardware is enough for the performance level we want to have. It's enough, and if we wanted to improve it, there is space for that. 

However, I can tell you that this solution was stable in my first project. Between 2010 and 2014, at a different company, the solution provided everything that I needed at that moment. There were no problems with scaling this solution.

However, we had problems with the hardware limits. We reached the limit, but it was quite good with vSphere solutions because even if we reached the point of having no hardware, like memory and computers, we managed to provide stable workloads for our customers. We gained the level of performance we wanted to have.

We were dealing with a complex situation dynamically, and the solution provided us with the tools, and the scalability was not an issue. However, we had problems with the hardware limits.

How are customer service and technical support?

The support could be better when it comes to opening and responding to a ticket. But it was within a reasonable time. However, I'm don't have direct contact with the support, and my team's not giving me information about any issues.

Which solution did I use previously and why did I switch?

My experience was with the public sector. That was rather complex from the start. In my previous experiences, if we wanted to use vSphere, that was after we tried some different techniques, and we had reached the limit of it or the complexity of the setup. 

That's why we wanted to move to simplify it. The setup was immature, and we needed to provide better service for customers. That's why we choose to use vSphere. The complex one was the other option.

How was the initial setup?

The setup takes about one or two days or something in-between.

What's my experience with pricing, setup cost, and licensing?

VMware vSphere is a top enterprise solution, so we pay the price for a major product.  We use vSphere because when we get the project, the customers were already using it. But currently, for example, if we have a new project and we are setting up our environment, and we have no constraints about the technology, like using vSphere, we rather go for Proxmox.

We are using it because it was already there before. The cost of migration, for example, is too high to move into different solutions, and the cost of keeping it is enough, and so we accept it. 

Overall, I would like to have cheaper licensing costs and maybe a different policy for licensing. However, we don't see that as a big issue because we are paying for a good solution. 

That's why I think it's a fair price. We are using it on the production side, and everything is good from our experience. That's why I would say that the cost isn't too high. However, it would always be nice if it was cheaper.

Which other solutions did I evaluate?

Proxmox is cost-effective and good. For example, if we have some projects where the hardware is provided by our customers, and we can use any technology we want.

Proxmox, in most cases, is good for creating some development and staging environment. Because it's cost-effective, we can afford to have a solution based on that technology. 

In most cases, I know that it's not limiting us in terms of the operating systems we use, and my team is quite happy when using such solutions. But it's not the production solution that we use at the end. It's mostly temporary for a few months, and we are using it because of the cost and because there will be an easy way to deploy. We can start to use it and move our environment between the projects. It's quite easy and quite quick.

With different technologies like Grafana, we gain information from infrastructure and application-level from different sources, and we integrate it into a different solution.

However, monitoring information could always be improved. Integrating with the application level could be improved, and monitoring could also be extended to that. Providing us with a more complex and just a one-click solution for seeing everything, how the infrastructure and how integrations are behaving, and the levels of infrastructure and application services would be a nice solution to have.

What other advice do I have?

I think the decision needs to be made by the architects of the solution. They need to be aware of the cost of such solutions, their requirements, and the constraints of such technologies. From a technological point, it's always a good solution. However, it might not be the best solution in terms of the total cost of ownership, and maybe there are better solutions like Proxmox.

I would give VMware vSphere a solid eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1447761 - PeerSpot reviewer
Assitant Director - IT at a university with 1,001-5,000 employees
Real User
Makes it easy to create virtual machines and very stable but could be more user-friendly
Pros and Cons
  • "It's not a particular feature, really, however, I can say that the solution is just easy to maintain, and makes it easy to backup all those VMs. We can easily save our data and we can deploy VM machines very fast and create the delivery of the server in a pretty simple, dynamic way."
  • "The solution could be a bit more user-friendly."

What is our primary use case?

I'm always sort of working with the servers, therefore, whenever there is a requirement for a different kind of server, I deal with it. For example, one of my departments asked me to provide one server where they can store some files. Instead of getting a full physical server, we created some virtual machines on vSphere and gave it to the department so they could store their data there. That is one where we are using the server. Sometimes we buy software from outside, and there are specific requirements on hardware - for example, X amount much of RAM is required, Y amount of CPU is required, etc., so we try to use the vSphere to create the virtual machines for that.

What is most valuable?

It's not a particular feature, really, however, I can say that the solution is just easy to maintain, and makes it easy to backup all those VMs. We can easily save our data and we can deploy VM machines very fast and create the delivery of the server in a pretty simple, dynamic way.

Our company has very limited requirements. We just create VMs and deploy VMs on the machine and give the users access. It's solving our problems perfectly. I'm not using any advanced features right now, however, it is sufficient. 

It's very simple and I really like it overall. 

What needs improvement?

I can't think of any features that are missing. I'm not really using any advanced options and don't have complex requirements.

The solution could be a bit more user-friendly.

For how long have I used the solution?

I've been using the solution for eight years now. It's been quite a while.

What do I think about the stability of the solution?

The solution is very stable. We've never had any issues. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The solution can scale. If a company needs to expand it out, they can do so with relative ease.

There are four or five users that work directly with the solution, however, we have it deployed to many departments, so it's used quite a bit in the company. We have about 10-20 servers that are running on the machines.

Right now, we're happy with it, however, we may move to a different product that is even more scalable in the future, That's yet to be decided.

How are customer service and technical support?

I've dealt with technical support in the past. Whenever we've logged a ticket, it's resolved very well. Everyone is quite knowledgeable, and whenever there is a requirement to follow a query, their tech team resolves those queries very efficiently and our problems were always resolved. We're pretty satisfied with their level of service.

Which solution did I use previously and why did I switch?

We didn't previously use a different product.

We're considering moving to a different product in the future that could potentially scale even better than this. The reason we haven't moved yet is the fact that it's not easy for us to deploy and migrate all the machines from VMware to any other product.

How was the initial setup?

We didn't actually handle the installation, and therefore I can't really talk about the process, as I wasn't involved directly.

The company that we bought had installed the vSphere for us and that server is still running from last year. We haven't touched it.

What about the implementation team?

The solution was actually installed by the company that we ended up buying, and therefore we didn't directly handle any aspect of the implementation.

What's my experience with pricing, setup cost, and licensing?

We have the licensing for the solution and the perpetual license which we have allows us to choose whether we want a support license separate or not. It's not an overly expensive solution. The pricing is average.

Which other solutions did I evaluate?

We're currently in the process of evaluating other options on the market to see if there are open-source options that could work for us or products that scale even better than vSphere.

What other advice do I have?

We're just a customer. We don't have a business relationship with vSphere.

We aren't using the latest version of the solution. The near version is sufficient for us and it's solving our requirements.

Overall, I'd rate the solution seven out of ten.

While I would recommend it due to the fact that it's solving my problems, I am evaluating other products that may be better. There may be an open-source option that could also work for us.  That said, this product is great in that we are using it hassle-free.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1346730 - PeerSpot reviewer
IT Director at a manufacturing company with 201-500 employees
Real User
Stable with an easy initial setup and good VMotion features
Pros and Cons
  • "The initial setup is easy."
  • "The container management could be improved. It's far from perfect right now."

What is our primary use case?

We use it mainly to host virtual machines. We have the standard version, so we do VMotion. Sometimes it's easier when you need to do some maintenance on a whole server to be able to move the virtual machine from one host to another, so there is no downtime for the users. For virtual machine management, it's more fluent to dynamically set the resources on the servers, for example, if we need to increase the storage volume on a virtual machine or increase the RAM or adjust the CPU cores. It's easier to handle this on vSphere or any other hypervisor than on bare metal.

What is most valuable?

The VMotion feature is the solution's most valuable aspect. The fact that you can move the load without service interruption to the users is great.

The initial setup is easy.

What needs improvement?

The container management could be improved. It's far from perfect right now.

For how long have I used the solution?

I've been using the solution for the last eight years. It's been a while.

What do I think about the stability of the solution?

The solution is very stable. It's quite mature. There used to be a more pink screen of this in version five, however, since then, since maybe version 5.5 or version six, it's very stable and it's very rare that the application hangs.

What do I think about the scalability of the solution?

The solution should be scalable. However, I've never managed one of the node clusters, so it's hard for me to comment. It's easy from a small cluster to add nodes. How well they behave when you go beyond the 20, 30 nodes, I don't know.

How are customer service and technical support?

It's been too long since I've contacted them, so I don't have any meaningful comment on this.

How was the initial setup?

The initial setup is not complex at all. It's relatively easy. It's a fairly basic process for pretty much any network administrator.

In terms of deployment, the environment we have is not that big. We have less than 10 physical servers, so we tend to still do it manually instead of automating everything. This will change eventually, however, right now we set up everything manually. In regards to the time it takes to set up a vSphere cluster, you're looking at maybe two hours overall if you include all the hosts and the license configuration and the cluster configuration.

What's my experience with pricing, setup cost, and licensing?

Everything is always too expensive. Of course, they could improve on that side and then probably they will have to. I know they revisited the licensing costs of the user charge. Now they charge per core instead of per socket. 

This will make them more expensive than they were and maybe it will make them also less price competitive with some other solution on the market. On a Windows environment, Hyper-V is pretty much free, however, you need to license all the cores anyway if you're going to install any Windows on the physical server. Therefore, when you use Windows servers and virtual machines, you have to pay an additional tax, let's say, for vSphere if you want to use vSphere for the hypervisor. That's something that you don't need to do with Microsoft Hyper-V. Of course, there are other hypervisors that are free - like KVM. On the cost, right now, they pretty much are the most expensive solution Ion the market.

What other advice do I have?

We don't have a business relationship with the product. We're just customers.

If we speak about version five or plus five, I'm pretty knowledgeable about those as I was a network administrator back then. However, version six, version seven, I deal with these versions maybe two times per year, so I'm not very good on them.

Overall, I'd rate them at an eight out of ten, mostly due to the high pricing and container management.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Architect, Business Continuity at Sayers
MSP
Has Distributed vSwitches to better manage networking across large infrastructures
Pros and Cons
  • "The ability of a running VM to be quickly relocated to another hypervisor or launched at another site via replicated storage greatly reduces downtime."
  • "The ability to run ARM based VMs on an x86 platform for testing purposes. With the growing use of SBCs running on ARM architectures for IoT devices, it would be very useful if developers could build and deploy VMs running operating systems like Raspbian used on Raspberry Pi devices on their existing x86 ESXi environments. Even if this is not possible through some form of emulation, the ability to add ARM hypervisors to vSphere environments would be very useful. This will enable more rapid development cycles for customers just getting started with IoT but already existing vSphere users."

What is our primary use case?

I'm a Solutions Architect. I advise clients on how to leverage VMware products to provide resiliency in the face of disruptive events. VMware's platform is the most robust for running VMs upon, and it also has the most mature technology. Therefore, it is much more reliable and predictable, and those are the key characteristics needed to ensure a successful business continuity solution. Bleeding edge newcomers have yet to prove themselves production worthy compared to VMware's long history of success.

How has it helped my organization?

Portability of infrastructure is the greatest asset of any virtualization platform. By using VMware solutions, there is no lock-in with a particular hardware vendor for compute, network, or storage needs. Likewise, the ability to run various guest operating systems further amplifies that flexibility. The overwhelming majority of my clients are able to use VMware's solutions for 100 percent of their software application needs. Finally, the ability of a running VM to be quickly relocated to another hypervisor or launched at another site via replicated storage greatly reduces downtime.

What is most valuable?

  • Storage vMotion to safely migrate VMs to other hypervisors, storage solutions and sites while the VM is still running. 
  • Distributed vSwitches to better manage networking across large infrastructures. 
  • vRealize for operations management and automation to remove human error from complex tasks and enable more efficient processes and business activities. 
  • The VCSA appliance provides a great interface for most management tasks. 

In general, the combination of VMware products that compose or plug into vSphere enable most organizations to better prepare for disruptive events.

What needs improvement?

The ability to run ARM based VMs on an x86 platform for testing purposes. With the growing use of SBCs running on ARM architectures for IoT devices, it would be very useful if developers could build and deploy VMs running operating systems like Raspbian used on Raspberry Pi devices on their existing x86 ESXi environments. Even if this is not possible through some form of emulation, the ability to add ARM hypervisors to vSphere environments would be very useful. This will enable more rapid development cycles for customers just getting started with IoT but already existing vSphere users. 

For how long have I used the solution?

Since 1999 when they only made Workstation.

Which solution did I use previously and why did I switch?

I've used Hyper-V, AHV, VirtualBox and KVM solutions. Each of these solutions has merits, but none of them are as flexible and reliable as VMware solutions. They are all rapidly improving, but are not being adopted widely enough to rival vSphere's dominance. I rarely advise clients to switch away from a VMware based solution, because of the long history of success and reliability that comes with it.

What's my experience with pricing, setup cost, and licensing?

Do not buy based on price alone. Many of my customers chose the lowest cost option only to discover that the additional funds needed to access even a few more features would have been money well spent. Likewise, if you are going to spend more money on additional features, then have a plan to actually deploy and integrate those features into your infrastructure. Many customers never take full advantage of the many features that they are paying for and that can be avoided by being proactive in developing your overall vision for the infrastructure.

Which other solutions did I evaluate?

I am constantly evaluating many solutions. I also regularly re-evaluate other solutions. The competition is improving, and VMware has done a great job improving as well.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a VMware reseller.
PeerSpot user
System Administrator at ON Semiconductor Phils. Inc.
Real User
Provides robust and highly available development and production environments
Pros and Cons
  • "The vMotion in particular I think is the most valuable because this feature provides migrations of virtual machines in case you want to run do maintenance."
  • "I would like to see VMware vSphere provide a centralized patch service on the VMware level, regardless of your operating systems."

What is our primary use case?

The entire production and development environments are running on VMware vSphere using the 6.0 and 6.5 versions with twelve-node clustered configurations. Two data centers were deployed to separate the production side virtual machines from those of test and development.

How has it helped my organization?

The deployment of Enterprise VMware vSphere architecture helps us provide a robust and high availability infrastructure because of the combined features of VMware vSphere and VMware vCenter such as HA, DRS and Fault Tolerance. This base metal virtualization is highly compatible with almost all of the IT hardware.

What is most valuable?

The vMotion in particular I think is the most valuable because this feature provides migrations of virtual machines in case you want to run do maintenance. This his feature comes hand-in-hand with other features of VMware like the DRS, which automatically load-balances the whole VMware farm based on the usage and recommendation.

What needs improvement?

Improve the patch and updates online and remove mandatory reboot, or move the virtual machine onto a physical host that needs patching/maintenance.

I would like to see VMware vSphere provide a centralized patch service on the VMware level, regardless of your operating systems.

For how long have I used the solution?

I have been using this solution for eleven years.

What do I think about the stability of the solution?

In my long experience, I have a single incident where our whole VMware farm went down. I can say it is very stable as long as the hardware is healthy.

What do I think about the scalability of the solution?

The scalability is great. This solution is highly scalable and compatible with almost all IT hardware on the market.

How are customer service and technical support?

The support is very responsive and highly knowledgeable.

Which solution did I use previously and why did I switch?

Prior to this solution, we used Oracle Virtual Machine and Xen Virtualizations.

How was the initial setup?

I  used the profiling feature.

What about the implementation team?

I set up the system myself.

What's my experience with pricing, setup cost, and licensing?

The license of VMware is a one-time payment and you can continue to enroll in support for troubleshooting and also administer the licenses.

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
System Administrator at City of Sioux Falls
Video Review
Real User
HA and DRS make sure our machines are always available, while encrypted VMs enhance security
Pros and Cons
  • "One of the most valuable features that vSphere has is its HA and DRS protection, where it can simply make sure that all the machines are always where they need to be and how they need to be taken care of. We have a lot of servers and services for emergency services for police, fire, and the like. We have the ability to use DRS as Anti-Affinity Rules to make sure that those redundant server pairs always stay away from each other. But then, if anything would happen to one of them, we have HA to be able to come up and bring it right up and going again."
  • "Security-Features; vSphere does offer quite a bit of security stuff built-in. It is nice to know that we can have the virtual machines encrypted, so that if somebody were to get a hold of any of those files, we don't have to worry about them actually being used. Since we do have so many different departments and areas with a lot of people that need access into the solution, we can use the role-based access controls to really restrict and control who can do what, so everybody can do what they need to do, but they can't do anything else past that."
  • "vSphere does offer quite a bit of security stuff built-in. It is nice to know that we can have the virtual machines encrypted, so that if somebody were to get a hold of any of those files, we don't have to worry about them actually being used."
  • "I met with the lead solutions architect for vSphere, and one of the things that I really kind of sat him down on was, "What's the deal between these Custom Attributes and these Tags? What are you trying to do with that?" He said, "So here's the deal. I know that they're halfway done and we have a vision of where they're all going, but we'll get it there." That that would be a great ability, to keep all that metadata about your virtual machines inside the solution and staying with the machines."

What is our primary use case?

The primary use case for vSphere is managing and controlling all of our virtual environments from the servers, and the storage resources, to all of the guest virtual machines.

As far as mission-critical apps go, the most important that I see is our computer-aided dispatch software which runs all of the police, fire, and ambulance services for the city. That that is the most important thing that we do, to simply protect lives and protect property.

Other kinds of very critical workloads that we have to have include an enterprise-resource-planning system that most everything goes through. The city also has a lot of geographical information about everything that is in the city. The citizens use that data constantly.

We do not use VMware Cloud on AWS.

How has it helped my organization?

As far as performance on vSphere goes, the performance is great. We've been running everything virtualized from VMware forever, so I can't really say that there has been a boost in performance, but I can tell, from version to version - and now out on version 6.7 - that everything is continuing to be better, faster, and stronger in everything that it does.

vSphere has improved our organization and what we do because it easily enables all of us as IT professionals to provision and manage the vast quantity of servers and other resources that we have. For the about 400 virtual servers that we run, it takes less time to manage and take care of those than it does for the 25 physicals that we have, just because it's so easy to simply take care of it all in one common solution, in one pane of glass.

What is most valuable?

One of the most valuable features that vSphere has is its HA and DRS protection, where it can simply make sure that all the machines are always where they need to be and how they need to be taken care of. We have a lot of servers and services for emergency services, for police, fire, and the like. We have the ability to use DRS as Anti-Affinity Rules to make sure that those redundant server pairs always stay away from each other. But then, if anything would happen to one of them, we have HA to be able to come up and bring it right up and going again. A lot of companies will say, "Oh no, we lose so much money per hour when something goes," but in our particular use case, if our emergency services would go down, people could actually die. That's a little bit more important.

vSphere does offer quite a bit of security stuff built-in. It is nice to know that we can have the virtual machines encrypted, so that if somebody were to get a hold of any of those files, we don't have to worry about them actually being used. Since we do have so many different departments and areas with a lot of people that need access into the solution, we can use the role-based access controls to really restrict and control who can do what, so everybody can do what they need to do, but they can't do anything else past that.

I do find vSphere simple and easy to manage. Most of the common tasks that you would do are very quickly available. One particular case that we go in all the time for is provisioning new servers. If you take that to the analogy of the physical world, that was something that, by the time you got it and you plugged it in and you stacked it, you did everything, you got the firmware up and going, you got the OS loaded and patched, you were easily in it for a day to two days, trying to prep up something that way. Just yesterday, I was sitting in a session (here at VMworld 2018) and I got a request for a brand new SQL Server for somebody and it was literally: right-click from template, new machine, here's its name, here's its IP address. Oh, by the way, tag it out as an SQL machine, and in 10 minutes the machine is up and running and is already installing SQL on its own, automatically. So it's pretty cool stuff.

What needs improvement?

I see room for improvement in the vSphere product just a little bit. I know they are doing all that transition from the traditional fat client to the new HTML5 interface. I've watched that grow from being technical previews to where it's at today, and it's probably 90 percent there. But I think that VMware could continue to put improvements into that UI, so that all the tasks can be performed as quickly as they used to be done in the fat client. 

Just yesterday, I met with the lead solutions architect for vSphere, and one of the things that I really kind of sat him down on was, "What's the deal between these Custom Attributes and these Tags? What are you trying to do with that?" He said, "So here's the deal. I know that they're halfway done and we have a vision of where they're all going, but we'll get it there." That that would be a great ability, to keep all that metadata about your virtual machines inside the solution and staying with the machines.

What do I think about the stability of the solution?

Stability is great. We keep all of our stuff up to patch and keep up on drivers. I actually couldn't tell you the last time I've had one of them crash on me. It's been a while.

What do I think about the scalability of the solution?

For our environment, the scalability has been great. I've been with the city for about three-and-a-half years. We had about 100 VMs at that time, and now our account is well over 500 and the solution has simply grown to fit that need.

How is customer service and technical support?

I am going to be honest that their level-one support is actually not that helpful. It's been something that I talked about with some of the people in the Inner Circle discussions and they're changing some of those processes around. But I do find that once you get up to the level-two and level-three techs, that they are very competent and very capable engineers who have been able to resolve any problems that we've had.

How was the initial setup?

I was involved with the initial vSphere setup. For the most part, the setup is fairly straightforward. The last time, when we set up the vSphere 6 environment, we went into fully redundant HA platform, services controllers, so I think we chose to make the solution a little bit more complicated than it needed to be. But with 6.5 and 6.7 there are some enhancements and they want all that stuff embedded and the process is a lot simpler and it's a lot easier to get everything going.

What was our ROI?

For return on investment, I don't know that I can give you any real hard and fast numbers on things, but I can tell you, from a time perspective, what vSphere has been able to do for us. When I started out, provisioning servers was a very long and drawn out process. Now, we're to a point where literally, from the moment I decide I want a server to the time that Windows is up and running is less than ten minutes, and that's fantastic to me too. 

It saves me a lot of time because I'm now provisioning several servers a week and that's just par for the course. All that time that you do that repetitive, tedious type work, is time that you're not being able to deliver meaningful, value-added work for the company.

Which other solutions did I evaluate?

We did take a look at Microsoft's Hyper-V platform. The city's always had a philosophy of, "Just because we've always used something doesn't mean that that's always going to be the right way to continue to go forward." So we did take a look at the Hyper-V Server 2016 type stuff. But honestly, in my opinion, it's not there yet. VMware was still the superior choice for the hypervisor. 

What other advice do I have?

As an overall solution, I'd probably give it a nine out of ten. It is very rock solid in everything that it does and it simply works with everything, and it does a pretty darn good job doing it.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Updated: May 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.