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Sr. Architect, Business Continuity at a real estate/law firm with 51-200 employees
MSP
Mar 22, 2020
Has Distributed vSwitches to better manage networking across large infrastructures
Pros and Cons
  • "The ability of a running VM to be quickly relocated to another hypervisor or launched at another site via replicated storage greatly reduces downtime."
  • "The ability to run ARM based VMs on an x86 platform for testing purposes. With the growing use of SBCs running on ARM architectures for IoT devices, it would be very useful if developers could build and deploy VMs running operating systems like Raspbian used on Raspberry Pi devices on their existing x86 ESXi environments. Even if this is not possible through some form of emulation, the ability to add ARM hypervisors to vSphere environments would be very useful. This will enable more rapid development cycles for customers just getting started with IoT but already existing vSphere users."

What is our primary use case?

I'm a Solutions Architect. I advise clients on how to leverage VMware products to provide resiliency in the face of disruptive events. VMware's platform is the most robust for running VMs upon, and it also has the most mature technology. Therefore, it is much more reliable and predictable, and those are the key characteristics needed to ensure a successful business continuity solution. Bleeding edge newcomers have yet to prove themselves production worthy compared to VMware's long history of success.

How has it helped my organization?

Portability of infrastructure is the greatest asset of any virtualization platform. By using VMware solutions, there is no lock-in with a particular hardware vendor for compute, network, or storage needs. Likewise, the ability to run various guest operating systems further amplifies that flexibility. The overwhelming majority of my clients are able to use VMware's solutions for 100 percent of their software application needs. Finally, the ability of a running VM to be quickly relocated to another hypervisor or launched at another site via replicated storage greatly reduces downtime.

What is most valuable?

  • Storage vMotion to safely migrate VMs to other hypervisors, storage solutions and sites while the VM is still running. 
  • Distributed vSwitches to better manage networking across large infrastructures. 
  • vRealize for operations management and automation to remove human error from complex tasks and enable more efficient processes and business activities. 
  • The VCSA appliance provides a great interface for most management tasks. 

In general, the combination of VMware products that compose or plug into vSphere enable most organizations to better prepare for disruptive events.

What needs improvement?

The ability to run ARM based VMs on an x86 platform for testing purposes. With the growing use of SBCs running on ARM architectures for IoT devices, it would be very useful if developers could build and deploy VMs running operating systems like Raspbian used on Raspberry Pi devices on their existing x86 ESXi environments. Even if this is not possible through some form of emulation, the ability to add ARM hypervisors to vSphere environments would be very useful. This will enable more rapid development cycles for customers just getting started with IoT but already existing vSphere users. 

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VMware vSphere
December 2025
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For how long have I used the solution?

Since 1999 when they only made Workstation.

Which solution did I use previously and why did I switch?

I've used Hyper-V, AHV, VirtualBox and KVM solutions. Each of these solutions has merits, but none of them are as flexible and reliable as VMware solutions. They are all rapidly improving, but are not being adopted widely enough to rival vSphere's dominance. I rarely advise clients to switch away from a VMware based solution, because of the long history of success and reliability that comes with it.

What's my experience with pricing, setup cost, and licensing?

Do not buy based on price alone. Many of my customers chose the lowest cost option only to discover that the additional funds needed to access even a few more features would have been money well spent. Likewise, if you are going to spend more money on additional features, then have a plan to actually deploy and integrate those features into your infrastructure. Many customers never take full advantage of the many features that they are paying for and that can be avoided by being proactive in developing your overall vision for the infrastructure.

Which other solutions did I evaluate?

I am constantly evaluating many solutions. I also regularly re-evaluate other solutions. The competition is improving, and VMware has done a great job improving as well.

Disclosure: My company has a business relationship with this vendor other than being a customer. We are a VMware reseller.
PeerSpot user
IT Supervisor at a maritime company with 10,001+ employees
Real User
Apr 10, 2019
Makes Resources Available & Services More Reliable
Pros and Cons
  • "The features in VMware vSphere data recovery are excellent. Sometimes I've deleted an entire server before and was able to recover the deleted VM. I just used some command line tools and I was able to restore the deleted VM."
  • "We want to see improvement from VMware with security. We want minimal downtime. We want automation. We want to deploy more efficiently."

What is our primary use case?

The company I work for is a global company and has many data inflection issues. Quality control decisions are not actually made at the local level. It is made at the headquarter level in Europe. 

We have our cloud site solution, our production environment, and our data recovery environment. We use VMware solutions integrated with HP solutions for hardware replication and storage-to-replication facilities. We use vSphere with ESXi 6.0, primarily for VM migration. We have an HP storage replication system in place for our first storage requirements with the VMs. Every other one is managed by VMware vMotion. vSphere and ESXi 6.0 are used to host our application servers, operational applications, and additional HR applications.

For extensions, we have vMotion to manage the virtual machines so that we can watch the network. For all of our backup requirements currently, we use the HP Data Protector. 

How has it helped my organization?

We have some downtime, but we can quickly recover from a disaster depending on the magnitude or the extent of the disaster using vSphere. The software will recover from any disaster that happens. We have also reduced our cost of production as well. vSphere has also improved our operational productivity. We have isolated servers that we couldn't integrate together, but now we can with vSphere, despite the fact that they are different models. Where they're different physical models, different memory models, you can integrate all of them. It makes our resources more available and our services more reliable to our users.

What is most valuable?

The features in vSphere data recovery are excellent. Sometimes I've deleted an entire server before and was able to recover the deleted VM. I didn't have to use the backup to restore the VM. I just used some command line tools and I was able to restore the deleted VM. I find that fascinating. 

For VM migration, I can migrate my virtual machines from one place to the other. vSphere has easy integration. I have some older server models. They are HP products. I have both old and new server models. I was able to integrate all these servers despite that fact that the date of manufacture is a five-year gap between the units.

I was using the same version of vSphere and I was able to integrate all the servers together. They are working well through it.

What needs improvement?

We want to see improvement from VMware with security. We want minimal downtime. We want automation. We want to deploy more efficiently.

If there is a disaster of any kind we want to respond quickly and recover from it. With vSphere, you get to provision server resources with ease. While we like vSphere, one problem we have is saturation. For example, if I want to deploy 10 virtual machines, I will have to install the operating system one by one. I will have to install the patches one by one, also to every kind of script. I will have to learn more, but automated deployment is not easy to implement. 

It makes you spend a lot of time on deployment. You can't have time for doing other things.

On login incidents and other events, I would prefer to have some notification in the logs.

These are the main areas of improvement that we would like to see.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The stability is good. Previously, our whole infrastructure couldn't support our operations. We are always having downtime, we are always having system instabilities. 

Since we implemented a new solution with vSphere, we have a greater capacity of infrastructure relative to our virtualization that almost doubled what we used to have before the implementation. 

It makes our services more reliable. We have also had more uptime of our operational applications.

What do I think about the scalability of the solution?

VMware vSphere is a very scalable solution. The only thing is if you are to upgrade, i.e. from ESXi 6.0 to 6.7, you might not be able to use your older servers. I believe VMware will not support these after ESXi 7.0.

For newer servers, VMware is scalable. We can always use it at least. The only issue I may have is we may not be able to use our older servers with the newer versions of VMware ESXi. 

In-house users number about 110 to 115. We have customers that login into our servers. We have web applications that customers log into from outside.

Around 2000 to 5000 customers use our vSphere installation per day.

We have billing people that are working there with our customers. We have operation people that are in the field that are using various equipment that is connected via wifi to our systems. Then we use the VMware network to carry our own operations and activities. 

We have customer service people that attend to customer inquiries, to try to resolve customer issues, but are still logged into the same application. There are various roles from read-only customers that want to pick one information or the other about their product on our sites. They don't actually update anything except they want to transact business with us. 

We use vSphere to help the users as well as to manage users that need information regarding a particular product or report. Users generate various reports from our SaaS/PaaS applications.

The staff we currently have are about five in IT. We have the manager, we have infrastructure persons that consist of system and network. We also have a database specialist that manages our applications. Our database specialists also serve as the developers for the application support. We have user support teams. The various support people that we have dedicated for the maintenance of the VMware vSphere deployment is about five in total.

We should still be able to support our users, at least, for the next five years. After five years, we may now be thinking of upgrading the infrastructure. This solution is being used every day, i.e. 24/7/365 days a year.

We believe that there's been increased usage, but we just implemented it last year. From our plan, we know that at least for the next five years we may not upgrade.

How are customer service and technical support?

We also have a maintenance contract with HP. Any event that we could not handle locally, we escalate to HP to be aware of and also to the application vendors. 

For technical support, we have people that maintain the solution. We have a network of experts and specialists. We have a cloud computing specialist as well. We have a database specialist that does VMware integration and so does our software application developer. 

Even with all these people, we still also have a customer service contract with VMware and another with HP, the hardware vendor. We don't actually have any contract with Cisco, but we use Cisco devices. The main vendors that we have a contract with are the application vendors Dell and HP. We have a maintenance contract with VMware in case there are any issues beyond local resources. VMware will escalate them quickly when they respond to our queries.

Which solution did I use previously and why did I switch?

We didn't use anyone before we procured VMware. Before we procured the product, we didn't use any other advisor. We were using HP hardware and servers. 

For the implementation period prior to 2015, we first implemented on-premise attached solutions. Prior to that time, all our applications were stand-alone IDS servers.

How was the initial setup?

Our initial setup was outsourced, possibly it wasn't that complicated. Because it was outsourced, the consultant made it easy for us. 

After the initial setup, the subsequent ones were relatively easy for us. We trained in the VMware settings for the hardware. Depending on the part of the initial setup, we had older models of servers than we had new models. For the initial setup for the older models, we employed a consultant that did it for us. We implemented the newer models ourselves last year. 

We consulted with HP to do the initial setup for us which was relatively cheap. We did the integration of the old and the new servers. Running the new server models with our VMware vSpehere license, we used our own local resources to do that work.

What about the implementation team?

Implementation actually took longer than planned because of some issues that we did not envisage at the start. When we called HP for price assessment, they came and discovered that our power solutions were not good for their product. We had to spend extra buying new UPS units and installing them. That made the implementation take an extra month. 

For everything together, both the implementations, it was four or five months or so for us to install the new server models and the integration as well. We used the VMware ESXi as the VMware vSphere hypervisor, prepared the servers, and installed the hardware from an HP reseller. 'The installation, especially the setting up of partial integration, was actually done by HP Nigeria. Everything went great because we didn't have any issues. 

Some of the administrative tasks we were supposed to carry out by ourselves. HP gave us direction on how to go about it and it went pretty well.

What's my experience with pricing, setup cost, and licensing?

This is really a niche area, but we have an enterprise license for our business. We have many users on our cloud applications, so we went with a costly enterprise license.

VMware does provide organizations with discounts. The customer service license fee we got discounts on from the supplier in order for us to get the best out of the license fees. That's our experience. We possibly paid less than our partner company. The partner is only local and not global like our firm.

Which other solutions did I evaluate?

Even if I decide to use a product, I cannot deploy it because my superiors have to determine the policy. Those superiors are not here locally. They are in Europe. 

We don't use Veeam here, though I've used it at some point. Right now we don't use it in our production environment. We currently use HP Data Protector. 

We evaluated other options like Salesforce and Microsoft Active Directory, which we only tested for production. The policies were on central management, so we only tested these solutions with our time. The applications we used were effective only when activated.

What other advice do I have?

The advice I would give is that there should be proper planning for implementing VMware solutions. With us, the content management suppliers and the various vendors provided this. 

If VMware vSphere is the particular product you are choosing, consider where the sellers were located and if they have a knowledge of the product.

  • Do the suppliers have the right models for your business?
  • Do the suppliers have different VMware licenses available?
  • Will you be able to enjoy the VMware license discount with the manufacturer?
  • Does the integrator company have good partners in the supply chain?

If you just launch a VMware deployment without planning, it is not advised. Engage with all management and staff, then do proper planning before going into vSphere implementation.

No product is perfect but VMware vSphere is absolutely excellent. It has issues, i.e. the result of insufficient speeds, but no product is 100% perfect. That is why I would give it a nine out of ten rating.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Buyer's Guide
VMware vSphere
December 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
Chris Childerhose - PeerSpot reviewer
Enterprise Architect at a tech company with 51-200 employees
Real User
Top 5Leaderboard
May 7, 2025
Has kept our business running with very little downtime and our clusters balanced with DRS/HA
Pros and Cons
  • "We are able to patch our hosts during production hours with the ability to keep services running."
  • "Get the HTML5 client to 100% parity to replace the Flash client."

What is our primary use case?

vSphere 8.0 is the primary virtualization technology in use at our firm and supports the entire organization infrastructure.

How has it helped my organization?

Has kept our business running with very little downtime and our clusters balanced with DRS/HA.  We are able to patch our hosts during production hours with the ability to keep services running.  It has also given us the HA capabilities for our vCenter servers using the new built-in HA option for the appliance and never having to worry about downtime.

What is most valuable?

vCenter Appliance, DRS, HA, Update Manager and SRM help us keep our business running smoothly.  Having the vCenter Appliance has allowed us to save costs on Windows licenses and have a more stable platform for managing hosts.  Also having Update Manager now as well it makes the move to VCSA that much better.  SRM has allowed us to failover our Tier1 services in under 30 minutes for each whereas it would take over an hour the old fashioned way.  DRS and HA have kept our cluster stable and VMs running optimally.  With the built in Update Manager now in the vCenter Appliance it is easy to scan and remediate our Hosts even during Production hours as we can use HA/DRS with Maintenance Mode.

What needs improvement?

Get the HTML5 client to 100% parity to replace the Flash client.  When the next release comes out ensure all bugs/fixes are implemented as there was some pretty nasty ones on initial releases.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

There were some initial bugs with PSOD and certain hardware vendors but patching and updates have resolved most.

What do I think about the scalability of the solution?

There are no scalability issues other than purchasing additional licensing when adding hosts or scaling up/out.

How are customer service and support?

Technical Support has been good but better communication at times could help improve it even more.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

No other solution has been used.

How was the initial setup?

It was simple and straightforward as we have upgraded as versions have come out.  8.0 will be our last upgrade as it will be a hardware refresh next.

What about the implementation team?

In-house implementation as we have VMware certified users.

What was our ROI?

Has allowed us to run our HPE DL580 G7 servers still without issues so spend on hardware has been next to nothing.

What's my experience with pricing, setup cost, and licensing?

VMware is costly versus other competitors but is still one of the market leaders and expanding now with partners like AWS.  Ensure you get the right licensing for the feature sets you want within the product and research what those are.  Setup can be easy if you have someone that has worked with VMware before or costly when hiring external help, but research in to implementers prior to hiring them is always the best method to get good ones.

Which other solutions did I evaluate?

No other options were evaluated as VMware has been the primary hypervisor since I have been with my company.

What other advice do I have?

vSphere 8.0 has been a great release with the vCenter Appliance and will only get better in the next release with the HTML5 client becoming 100% in parity to the flash client.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Last updated: May 7, 2025
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Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseEnterprise Architect at a tech company with 51-200 employees
Top 5LeaderboardReal User

Great review on vSphere.

Myo Ko - PeerSpot reviewer
General Manager at a tech services company with 51-200 employees
Real User
Dec 13, 2023
A highly stable and easy-to-implement solution that can be used for virtualization
Pros and Cons
  • "Virtualization, VDI and application publishing are the most valuable features of VMware vSphere."
  • "The solution’s pricing is too high and could be improved."

What is most valuable?

Virtualization, VDI and application publishing are the most valuable features of VMware vSphere.

What needs improvement?

The solution’s pricing is too high and could be improved.

For how long have I used the solution?

I have been working with VMware vSphere for more than five years.

What do I think about the stability of the solution?

VMware vSphere is a very stable solution.

What do I think about the scalability of the solution?

VMware vSphere is a scalable solution.

How are customer service and support?

The solution's technical support team is good because if we open a priority ticket, they call within 30 minutes.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is easy.

What about the implementation team?

VMware vSphere can be installed in just two days for a normal project. However, it would take at least three months to implement everything, depending on the scope of the customer's requirements.

What's my experience with pricing, setup cost, and licensing?

The solution’s licensing terms keep changing, which is too complex for our customers. If a user purchases a new license, it cannot be mixed with the existing perpetual license.

What other advice do I have?

Overall, I rate VMware vSphere an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1347297 - PeerSpot reviewer
Engineering Manager, R&D at a healthcare company with 10,001+ employees
Real User
Jul 17, 2023
Simple installation and good scalability
Pros and Cons
  • "The scalability is good."
  • "The performance of the solution could be better and there could be an extra level of security."

What is our primary use case?

We use VMware vSphere in order to get access to the data center worldwide.

What needs improvement?

The performance of the solution could be better and there could be an extra level of security.

For how long have I used the solution?

I have been using VMware vSphere for approximately three years.

What do I think about the stability of the solution?

The stability could be improved because there can be some connectivity issues. There are times the networks disconnect and then reconnect, this could improve.

What do I think about the scalability of the solution?

The scalability is good.

Mostly everyone in our company is using this solution including the technical team and managers, approximately 400 people.

How are customer service and support?

We have an internal team that is providing us with technical support.

How would you rate customer service and support?

Positive

How was the initial setup?

The installation is not difficult it is self-explanatory.

What about the implementation team?

We did the implementation ourselves.

There are some maintenance tasks needed, such as updating and upgrading.

What's my experience with pricing, setup cost, and licensing?

There is an annual subscription to use this solution.

What other advice do I have?

I would recommend this solution to others. It is one of the best tools.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Engineer at a hospitality company with 51-200 employees
Real User
Apr 13, 2022
The security features and implementation are very easy
Pros and Cons
  • "VMware vSphere allows you to run multiple virtual machines."
  • "The most valuable feature of VMware vSphere is the ability to work in a big system infrastructure."
  • "I recommend that VMware vSphere continue to release more features."

What is our primary use case?

VMware vSphere allows you to run multiple virtual machines. For example, I can run up to 10 computers, virtual servers on one physical server. 

We have at least 10 people using this solution in our organization.

What is most valuable?

The most valuable feature of VMware vSphere is the ability to work in big system infrastructure. For example, you can move one bridge, one machine to another, or one virtual machine from one server to another. This is beneficial when you want to put a server under maintenance.

Also, the security features and implementation are very easy.

What needs improvement?

There is nothing from my perspective that the product needs to improve. It works for all my needs.

I recommend that VMware vSphere continue to release more features.

For how long have I used the solution?

I have been using VMware vSphere for 7 years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

VMware vSphere is scalable.

Which solution did I use previously and why did I switch?

Previously, I had used Hyper-v. VMware is a much better solution.

How was the initial setup?

The initial setup of the solution is straightforward.

What about the implementation team?

We use third party support for this product.

What other advice do I have?

I would rate VMware vSphere a 10 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1738767 - PeerSpot reviewer
Systems Engineer-Consultant at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Mar 5, 2022
Feature rich, high availability, and scalable
Pros and Cons
  • "VMware vSphere has a lot of features that are valuable, such as multiple clusters, VM mobility, VDI, and virtual desktop."
  • "The support for VMware vSphere can be fast or it can be slow. Recently it has been slow, they need to decrease the wait time and quality of their support."

What is our primary use case?

A lot of people use the VMware vSphere solutions because most operations are virtualized. Small and mid-range companies are using VMware vSphere for all their infrastructure virtualizing applications, this is what the solution is mainly used for.

What is most valuable?

VMware vSphere has a lot of features that are valuable, such as multiple clusters, VM mobility, VDI, and virtual desktop.

For how long have I used the solution?

I have been using VMware vSphere for many years.

What do I think about the stability of the solution?

The stability of VMware vSphere is great. It has high availability. 

What do I think about the scalability of the solution?

VMware vSphere is scalable.

I am in Lithuania and we have approximately 100 customers. Most companies use some kind of virtualization. It can be VMware or Citrix, or something else. Our clients mostly use VMware vSphere.

How are customer service and support?

The support for VMware vSphere can be fast or it can be slow. Recently it has been slow, they need to decrease the wait time and quality of their support.

How was the initial setup?

The initial setup of VMware vSphere is simple. However, I have been using similar solutions for 15 years making the process simple.

The installation took approximately 15 minutes. However, the installation itself is very easy but you need to do the configurations and integrations which can be more difficult depending on the customer's needs and their infrastructure.

What about the implementation team?

We use one person for the implementation of VMware vSphere. For the maintenance and support of the solution, the amount of people needed depends on the infrastructure and size of the customer.

What's my experience with pricing, setup cost, and licensing?

Our customers typically use permanent licenses, not subscription-based. However, there are subscript-based licenses.

What other advice do I have?

I would recommend this solution to others.

I rate VMware vSphere a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
OscarMunoz - PeerSpot reviewer
Jefatura del Departamento de Tecnologías de la Información at a tech services company with 201-500 employees
Real User
Feb 18, 2022
Useful online support, reliable, and scalable
Pros and Cons
  • "The technical support is good and they are available over the internet."
  • "We need to improve availability and disaster recovery in VMware vSphere."

What is our primary use case?

We use VMware vSphere for many things in our business, such as ERP software, file sharing, and back office. Additionally, we use it for many types of servers, such as database and file servers.

What needs improvement?

We need to improve availability and disaster recovery in VMware vSphere.

For how long have I used the solution?

I have been using VMware vSphere for approximately seven years.

What do I think about the stability of the solution?

VMware vSphere is stable.

What do I think about the scalability of the solution?

I have found VMware vSphere to be scalable.

We have approximately 25 users in my company using this solution. All the employees are using the solution.

How are customer service and support?

The technical support is good and they are available over the internet.

How was the initial setup?

The initial setup of VMware vSphere was simple. The full deployment took approximately two weeks.

What about the implementation team?

We had a consultant that did the deployment of VMware vSphere.

We have two engineers for the support of the solution.

What other advice do I have?

VMware vSphere is a good solution, but we are looking for ACI opportunities.

My advice to others is when you are looking for a solution, look for a vendor in the county you live in.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.