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Gabriele-Pizzigati - PeerSpot reviewer
Senior Software and Systems Engineer at SAMU.IT
Reseller
Top 20
Reliable, scalable, with good support and high availability
Pros and Cons
  • "This solution's most valuable feature is its High Availability."
  • "The support is good, but it's slow."

What is our primary use case?

We are an IT company and VMware partners.

VMware vSphere is used for virtualization in all situations and for all businesses.

What is most valuable?

This solution's most valuable feature is its High Availability.

What needs improvement?

The only concern I have with VMware vSphere is that the level of support is inadequate. It's not very fast. The support is good, but it's slow.

When we need help, we require someone to answer the phone quickly.

For how long have I used the solution?

I've been selling VMware vSphere since it was launched.

Buyer's Guide
VMware vSphere
May 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.

What do I think about the stability of the solution?

We have no issues with the stability of VMware vSphere. It is very stable.

What do I think about the scalability of the solution?

VMware vSphere is a scalable product.

How are customer service and support?

Technical support is good but not very fast.

Which solution did I use previously and why did I switch?

We have customers who use Sangfor, as well as customers with VMware. 

vSphere is used by all VMware customers.

How was the initial setup?

A small infrastructure installation can take up to eight hours.

The teams are always the same. We have five technicians, three of whom specialize in networking and virtualization, and one who is a management engineer.

What's my experience with pricing, setup cost, and licensing?

Our customers have the option of paying the licensing fee when they purchase the solution or renting it from us.

If a customer chooses to rent the solution, the customer pays us and we purchase the solution.

What other advice do I have?

The vSphere serves as the system's control center for managing virtual machines (VMs). VMware vSphere is present in all installations.

Our solutions are all deployed on-premises.

As a company, we advise, supply, and install products for our clients. We provide two solutions, one of which is Sangfor and the other is VMware.

As a reseller of vSphere, I would recommend this solution to anyone who is interested in using it.

I would rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1261665 - PeerSpot reviewer
VMware Software Engineer at a insurance company with 10,001+ employees
Real User
Reliable with good performance and helpful technical support
Pros and Cons
  • "The pricing of the product is reasonable."
  • "The latest version of the solution has a few bugs."

What is our primary use case?

We primarily use the solution for virtualization.

What is most valuable?

The solution offers a very stable performance. 

It's a scalable product. 

The solution is extremely reliable. It's an excellent product.

The initial setup is pretty straightforward.

Technical support has always been great.

The pricing of the product is reasonable.

What needs improvement?

The latest version of the solution has a few bugs. This may be due to the fact that they moved to web-based management. There are some problems in that web-based management, however, it's a minimal issue.

For how long have I used the solution?

I've been using the solution for seven or eight years at this point. I've used it for a while. 

What do I think about the stability of the solution?

The solution is very stable and very reliable. The performance has been great. In the version we are using, there are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

The solution is very scalable. If a company needs to expand it, it can do so.

I'm not sure of the exact number of users, however, we do have the solution installed on 4,000 machines. 

How are customer service and support?

Technical support has been excellent. They are helpful and responsive. We have no complaints. Their level of service is always good. 

How was the initial setup?

The initial setup was straightforward and not overly complex. Although it took us a couple of weeks before we installed it, the deployment only took about one day or one and a half days.

We had three engineers that handled the deployment. 

What about the implementation team?

We handled the initial setup ourselves. We did not need the assistance of an integrator or consultant.

What's my experience with pricing, setup cost, and licensing?

There's a yearly licensing fee, however, it isn't overly expensive. 

What other advice do I have?

Up until now, we use the product on-premises, however, currently, we are developing a hybrid cloud. We are moving to the cloud solution and the base, the transition system is, VMware vSphere.

While we use the solution's 6.7 version, the latest version is version 7.

I'd rate the solution at a nine out of ten. I've been very happy with the capabilities of the product.

I would recommend the solution to other users and organizations. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware vSphere
May 2025
Learn what your peers think about VMware vSphere. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
856,873 professionals have used our research since 2012.
Ajay Dand - PeerSpot reviewer
Founder Director at Ninesec Integration Pvt. Ltd
Real User
Top 5
A solid platform that's constantly innovating and has very helpful technical support
Pros and Cons
  • "The latest innovation always comes from VMware."
  • "The installation is complex and you need to have a good understanding in regards to what you are doing when you are setting it up."

What is our primary use case?

We provide basic VMware virtualization platforms basically for private clouds and hybrid clouds.

These are being used in the case of server consolidation for reducing the hardware sprawl and also, for a lot of the monitoring solutions now, so that companies can have their own virtual machines. For that, many of the clients need a virtualization platform. That's where we recommend vSphere.

What is most valuable?

It's the de facto leader in the virtualization market as of now and it's been the pioneer and it's got the maximum breadth of the features available across the virtualization sphere. 

It has got almost all the features that one can expect to find in a solid platform. It has good features performance-wise and offers a very small footprint. They're top-class security-wise. 

The latest innovation always comes from VMware.

The stability is very good.

The scalability is excellent.

What needs improvement?

While they have got enough integration as of now, they definitely need to get more cybersecurity integration as that is always beneficial.

The installation is complex and you need to have a good understanding in regards to what you are doing when you are setting it up.

The solution is relatively expensive. It's a big downside. 

For how long have I used the solution?

I've been using the solution for six to seven years. It's been a while. 

What do I think about the stability of the solution?

The solution is excellent in terms of stability. There aren't issues around bugs or glitches. It doesn't crash or freeze. the performance is reliable. 

What do I think about the scalability of the solution?

The scalability is top-notch. There is nothing to complain about. It scales quite well.

We have about 50 to 60 customers that use the solution. 

How are customer service and technical support?

The tech support is world-class and we are very happy with their level of service.

How was the initial setup?

Virtualization is always a challenge. It's never a straightforward task as there are so many variables and parameters to consider. There's nothing straightforward about virtualization. Having said that, vSphere is so widespread and available, that you get access to the knowledge and the resources you need to implement it very easily. In that sense, you don't really have to struggle too much regarding the installation. You get a lot of help, however, you need to know what you're getting into and what you're doing.

We have about three to four engineers who support VMware and then a couple of guys managing customers.

What's my experience with pricing, setup cost, and licensing?

The biggest pain when it comes to VMware is that licensing costs are pretty high.

The product itself has been around for so many years, I'm sure they can offer much better terms.

The licensing is paid on a yearly basis. 

What other advice do I have?

I'd rate the solution at a ten out of ten.

I'd recommend the solution. Most people cannnot ignore VMware unless they are looking for something very, very, very, very minimal. It's best in class. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Principal Consultant at Absolute Precision
Consultant
Great ability to redistribute loads, re-spin failed processes and monitor resource utilization
Pros and Cons
  • "The ability to monitor resource utilization."
  • "Inability to get to a single hypervisor environment to support a container environment."

What is our primary use case?

Our primary use case is for integrating data feeds from multiple applications. 

What is most valuable?

The ability to redistribute loads, to re-spin failed processes, monitor resource utilization, and such are all valuable features in VMware. In industrial IoT, most elements end up being terrestrial. With VMware, especially when you're working with niche products, you can manage the integrated solution and multiple systems from a single pane of glass.

What needs improvement?

We're moving towards containerization and it was unclear what I'd have to do to support containerized environments alongside multiple systems of Linux and Windows. My aim was to get to a single hypervisor environment in which I could support a container environment as one of the array of other applications. Whether due to a lack of training or information, I was unable to get to that. Some people look at VMware as being an alternative to containerization, enabling them to dispense with solutions like Kubernetes and Docker in order to do away with VMware. That's not the reality and I'd like to have a transparent platform that can support all of them.

Aside from cost, I'd like to see some simplification in the solution. The main issue is manageability or scalability of skilled resources, the degree to which the product delivers a stable environment that can be managed by a less technical person. 

For how long have I used the solution?

I've been using this solution for two and a half years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is very easy to scale, especially when you are trying to scale resource availability and the management of the solution. You need to have a degree of transparency across all those environments.

How are customer service and technical support?

I haven't personally had any contact with technical support. 

Which solution did I use previously and why did I switch?

I've deployed Docker as a standalone using Linux, multiple servers, etc. I'm currently learning Kubernetes so that I can create a new island in the chain and do a container, but I still have the other systems that continue to run in environments best suited to VMware.

How was the initial setup?

The initial setup is straightforward for a computer savvy guy. I haven't experienced any bugs or glitches. Our customers are generally small to medium size organizations. 

What other advice do I have?

For now, I would go with VMware for the Windows and Linux environment and do Kubernetes as a new island in the chain for containers. For most organizations, the ideal is the number of other users of a solution, because they're the ones that find the problems before you. Going off into some experimental environment may sound great and you might have a good initial experience, but if you're going to be the only person walking the minefield, it may not be a good ending.

I rate VMware nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head Tim Infrastructure, and IT Security at Lembaga Penjamin SImpanan
Real User
Helpful load balancing, reliable, and responsive technical support
Pros and Cons
  • "The most important feature is the ability to balance the servers with Distributed Resource Scheduler (DRS). It is a very useful feature and should be mandatory for vSphere to have but it is only available in the enterprise edition. It should be available in all versions."
  • "We are provided with a mini dashboard that has been improved in the latest version but it still could be better. The monitoring is now available on the vCenter dashboard and the vROps has been added to the basic version that had to be purchased separately before. A complete dashboard has always been provided with some competitors, such as Nutanix."

What is our primary use case?

Previously, we were using the conventional physical server but we now use the enterprise version of VMware vSphere to virtualize all of our servers. All of the servers in our company are now virtualized servers. In 2016, we do not know that virtualized servers can be monitored, we have implemented monitoring for the virtualized systems and management allowing us to create DR for the solution.

What is most valuable?

The most important feature is the ability to balance the servers with Distributed Resource Scheduler (DRS). It is a very useful feature and should be mandatory for vSphere to have but it is only available in the enterprise edition. It should be available in all versions.

What needs improvement?

We are provided with a mini dashboard that has been improved in the latest version but it still could be better. The monitoring is now available on the vCenter dashboard and the vROps has been added to the basic version that had to be purchased separately before. A complete dashboard has always been provided with some competitors, such as Nutanix.

For how long have I used the solution?

I have been using the solution for approximately seven years.

What do I think about the stability of the solution?

The solution is reliable.

How are customer service and technical support?

We have purchased the platinum technical support and they are responsive. They answer emails and telephone calls quickly.

Which solution did I use previously and why did I switch?

I have used Hyper-V previously.

How was the initial setup?

The initial setup is easy but the security configuration is complex.

What's my experience with pricing, setup cost, and licensing?

We are on a perpetual license for VMware vSphere and the price can be expensive compared to other solutions, such as Hyper-V. They should lower their price.

Which other solutions did I evaluate?

I have evaluated Nutanix.

What other advice do I have?

I would recommend this solution to others. I advise those wanting to use the solution to test it out and compare it to competitors.

I rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Abbasi Poonawala - PeerSpot reviewer
Chief Enterprise Architect at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
Converts our physical assets into virtualized assets
Pros and Cons
  • "It affords us different views of the VMs created by vSphere so we can control them better."
  • "There are some challenges around ESXi hosts — converting them into VMs."

What is our primary use case?

We mainly use this solution to create hosts and convert them to virtual machines. We convert our physical assets into virtualized assets. We need to convert ESXi hosts into VMs.

Our entire operating team has access to vSphere. They can log into vCenter — vSphere's dashboard. We have multiple IDs and roles created. In total, we have more than 600 users. Out of our 600 users, we have around 50 admin users who can administer the entire map. 

We definitely plan to continue using this solution.

What is most valuable?

All of the features are great. It affords us different views of the VMs created by vSphere so we can control them better. It provides us with a single view into VMs as an asset. We create thousands and thousands of VMs using vSphere.

We have created more than 6,000 VMs. With this solution, through a single pane, we can see inside the vCenter. We can see our VMs that are running on-premises, the data center, and the ones that are in the Cloud.

What needs improvement?

There is some room for improvement but if we're not satisfied converting all of our physical assets into virtualized ones, since we have a scope for other technologies, we can always go for containerization.

There are some challenges around ESXi hosts — converting them into VMs. Also, it could definitely be more secure, overall.

It would be nice if other users could see or accept the VMs that we create — this has to do with the cluster.

The cluster should be able to be viewed by multiple sets of users apart from the operating team. If a developer also wants to have access to the cluster, it's complicated. Role-based access should be available to make this easier.

For how long have I used the solution?

I have been using VMware vSphere for more than 10 years.

What do I think about the stability of the solution?

It's quite stable. I haven't experienced any issues as such. We have support available from an extended team of VMware professionals. It's aligned to the GTI, global technology infrastructure. VMware is a big area in our organization.

What do I think about the scalability of the solution?

It's quite scalable. You can keep scaling up the number of VMs you want to create. As I mentioned, we create thousands of VMs, so yes, we can scale easily. That's a capability I would look at from a business goal perspective. Any business leader will want to scale up their hypervisor. vSphere is pretty much the hypervisor. 

How are customer service and technical support?

I am satisfied with the support. There's a separate team for maintenance and a separate team for support. Whatever upgrades need to be done, it is all taken care of by the maintenance teams.

How was the initial setup?

There are two ways of installing it, depending on your deployment topology. Overall, it's quite fast and easy to install. It only takes a couple of days to install it.

What about the implementation team?

An extended team of VMware professionals helped us with the installation, but we mostly did it ourselves. It was onboarded into our organization in 2009 — the very first version. You could say that we're one of the earliest adopters.

What's my experience with pricing, setup cost, and licensing?

The licensing has become cheaper over time. As there are multiple offerings, it depends on how you are leveraging.

Which other solutions did I evaluate?

We evaluated Edge containerization a while back, but we didn't notice any tools that would help us grow, so we decided to stick with VMware vSphere.

What other advice do I have?

I would absolutely recommend this solution. It's better than Microsoft Hyper-V. Hyper-V has some problems. VMware vSphere is the industry leader by far when it comes to the hypervisor sector.

Overall, on a scale from one to ten, I would give this solution a rating of nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Manager at a tech services company with 1,001-5,000 employees
Real User
Stable and scalable, good support and training, and useful for 100% hardware utilization
Pros and Cons
  • "Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable. Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage."
  • "Its price could be better. It is expensive, and its price is a big concern."

What is most valuable?

Server Virtualization is the most important feature because that helps me to utilize 100% capacity of my physical server or box. Its redundancy, uptime, or high-availability is also valuable.

Storage-sharing is also valuable. In vSAN, I can utilize the maximum storage. In the physical boxes, if you don't require storage, it lies idle, but with VMware or any kind of virtualization, you can utilize the full storage.

What needs improvement?

Its price could be better. It is expensive, and its price is a big concern.

For how long have I used the solution?

I have been working with vSphere for the last ten years.

What do I think about the stability of the solution?

It is stable. I started my virtualization career with VMware 3.0 or 3.5. At that time, it was volatile, but now it is quite sturdy. At that time, it was working with Exchange 2003. When I installed it on VMware, I found that Exchange was giving problems and servers were hanging, but nowadays, servers are quite stable. Virtualization is quite good nowadays, and that is the future. All cloud solutions are good nowadays.

What do I think about the scalability of the solution?

It is scalable. I have around 200-plus servers with me.

How are customer service and technical support?

Their technical support is good. I am happy with that. When I call my VMware team members for any issue, they usually guide me. I am getting good technical support. When I open a high-priority ticket, and I want the support within 10 minutes or 15 minutes, I call my local team member or my Account Manager, and they arrange it for me. I find them very good. I don't find any issue with VMware.

Their training is also good. People, who are not a part of an organization and want to get some training, can connect to their virtual labs. They are doing pretty well. 

Which solution did I use previously and why did I switch?

I didn't work on something similar before vSphere. After vSphere, I tried to work on Microsoft Virtualization, which is also quite good, but I did not get much exposure to that. My organization prefers to work on VMware. In our sister concern, we're working on Microsoft, but we are planning to move them to VMware vSphere because I want to establish my DR on the other side. We had VMware DRS hosted at one of the service providers, and then we moved to Microsoft Azure, but now we're planning to move back to on-premise.

What's my experience with pricing, setup cost, and licensing?

Its price is quite high. VMware licensing is quite costly. You have to pay for the CPU and Threads, but if you want good service, you have to pay the price. Its cost is not more than 1 million for us.

What other advice do I have?

If you want 100% utilization of your hardware, you should definitely use it. There is also network virtualization and storage virtualization, but it would be quite cheaper if you go for physical storage.

If you are a medium to large organization, the hybrid environment is also there. If you are a small organization, you should go for the cloud because if your utilization is not much, it is always recommended to go for the cloud. Otherwise, go for VMware virtualization. It is 100% useful for an organization.

VMware is bringing a lot of features. They are quite ahead in terms of features. They have containerization, monitoring, operational manager, and all required features. vSAN and storage utilization are also there. They are bundling everything. Their Research and Development is very good. 

I would rate VMware vSphere a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at KIAN company
Real User
A stable and scalable solution that is easy to install and has many features
Pros and Cons
  • "Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site."
  • "The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems. It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI."

What is our primary use case?

We are using VMware vSphere and virtualization infrastructure for IT functions in my company. It is also used in other companies or industries, such as automobile factories, energy and gas factories, and State Universities.

What is most valuable?

Valuable features really depend on different projects. We are using the traditional infrastructure based on VMware vSphere. We are also using the high availability (HA) and Distributed Switch features to extend our network and switch between different hosts. 

The VMotion and SVMotion features are very essential for us to relocate the storage of virtual machines to different storage or vSANs. We are using VMotion and SVMotion features several times of the day. We are also using another VMware product to replicate a lot of solutions to a second replication site.

What needs improvement?

The biggest problem in this solution is the incompatibility of some of the features with some of the drivers installed on servers. For example, if I want to install vSphere on an HPE server, the driver is really different from a Dell server or a Fujitsu server. I need to download different drivers and install them manually, which can be improved by VMware. They can offer a special image to match different servers. We face different problems when we install vSphere on an ESXi server and have different drivers on the storage. ESXi cannot detect different kinds of storage, and they should improve this. 

We updated our existing version to vSphere 7 in a private environment, but it seems that this version is not very stable. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems.

It would be good if VMware can offer specific applications for mobiles to enable us to control the management of all servers by mobile. They should also improve the vCenter GUI because it is currently not compatible, and there are a lot of problems. Some of the options do not appear well in the browser. VMware should spend more time resolving the problems in the GUI.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

It is very stable. However, we are facing some issues in a private environment after upgrading to vSphere 7. We are facing issues with restarting the host. In earlier versions, such as vSphere 6 or 6.5, we didn't have any such problems, and it has been very stable.

What do I think about the scalability of the solution?

It is scalable. In my company, we have a lot of end-users, but around 16 users are involved with VMware products. We have different projects, and each project has around 10 users. 

Our teams have a specific structure. We have an operational manager. After that, we have different technical teams. I am a Senior Infrastructure Architect, and in my team, there are around eight engineers. Out of these, five engineers are involved with VMware products, and two or three engineers are involved with the network and storage concepts.

How are customer service and technical support?

In my country, we cannot use direct support, although the direct support and technical support from VMware is very essential and influential to help and solve many problems. 

How was the initial setup?

Its installation was very simple. Because we need to install vSphere on different servers, we do customized installations by using a script. It doesn't take more than 13 minutes to install each server and configure different settings.

What about the implementation team?

I did it myself. I have worked as a VMware consultant with different companies, and I am certified in VMware. We cannot use direct support and specific consultants in our country.

What other advice do I have?

I recommend this solution to most of my customers because it is very stable, and it has a lot of good features. In comparison to other solutions, I prefer to use VMware. I also recommend Hyper-V, but VMware vSphere is my first choice.

I would rate VMware vSphere an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.