We are using vSphere as a multi-tenant platform. We are hosting VMs for a few of our customers.
Solutions Architect at a comms service provider with 10,001+ employees
Feature-rich, easy to implement, and easy to scale
Pros and Cons
- "I don't see any challenges in using this product."
What is our primary use case?
What is most valuable?
We are utilizing all of the features and they are good.
I don't see any challenges in using this product.
For how long have I used the solution?
We have been using VMware vSphere for between three and four years.
What do I think about the stability of the solution?
This is a stable product and I haven't heard any negative feedback from my implementation team about it.
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What do I think about the scalability of the solution?
We implement this product for medium and large-sized companies. It is easy to scale.
How are customer service and support?
I have not personally been in touch with VMware support.
Which solution did I use previously and why did I switch?
We have not used another similar solution.
How was the initial setup?
The implementation is an easy process for us, which is why we're using VMware cloud as a product. The length of time required for deployment depends on the customer. We need to know their requirements, and then we proposed timelines and inform them accordingly. It is defined by the number of nodes and the number of workloads.
What about the implementation team?
We deploy vSphere for our customers. We also offer maintenance and support as part of a managed service.
What's my experience with pricing, setup cost, and licensing?
This is quite an expensive product, although everything is included in the standard licensing fee.
What other advice do I have?
Overall, for me, everything with this product looks good and I can recommend it.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Systems Engineer/Systems Administrator at a government with 1,001-5,000 employees
The most feature rich and reliable hypervisor on the market today
Pros and Cons
- "Their command-line tools integrate well with other Microsoft products like PowerShell, so I can manipulate VMs using it."
- "The web user interface can be a bit clunky from time to time, so there may be some room for improvement in that regard."
What is our primary use case?
I use vSphere for general server virtualization. I am not doing anything spectacular with it.
How has it helped my organization?
vSphere has absolutely improved the way our organization functions. This is because of the ease of management and the number of servers that we are able to virtualize. When we first went to VMware, we took 200 physical servers and converted them to virtual. Instead of running on 200 pieces of hardware, they were running on 8.
Obviously, this is much easier to manage from a hardware perspective, power perspective, and reliability perspective.
What is most valuable?
The vSphere is very good at advanced things like memory sharing between VMs, and CPU scheduling between VMs.
I use the automation tools that they have today.
Their command-line tools integrate well with other Microsoft products like PowerShell, so I can manipulate VMs using it.
The capability to add on new features like site recovery and monitoring is helpful.
What needs improvement?
The web user interface can be a bit clunky from time to time, so there may be some room for improvement in that regard. I was a fan of the C# client for as long as I could use it. The move from flash to HTML5 for the web interface is an improvement but still not a good as C# was.
For how long have I used the solution?
I have been working with VMware vSphere for approximately 12 years. Since VI 3.5 days.
What do I think about the stability of the solution?
In 12 years, I can think of one time that we've had a server crash. It was one of our host servers and the problem was hardware-related. It was attributed to bad memory on the physical host server, itself.
The VMware operating system is stable and I've never had it crash.
What do I think about the scalability of the solution?
Scaling is very easy. Just build it, acquire a license from them and add it to vCenter.
We have about 2,000 people in our organization, and everybody has some server on there that they do something with. It may be file services, file servers, or Citrix XenApp servers. Most of our VMware environment is our legacy servers because they still support older operating systems that I can't put on Hyper-V or AHV. For example, we have a couple of Windows 2000 and Windows 2003 servers. VMware is the only hypervisor that I can run those on.
How are customer service and technical support?
It has probably been 10 years since I've had to call support for anything but from what I can remember, they were helpful and they solved our problems. It has been so long that I've had to use them that I would hesitate to give them a perfect rating, since I don't know what they're like today, so I think that rating them a nine out of ten is appropriate.
Which solution did I use previously and why did I switch?
vSphere was our first hypervisor.
Since then we have added additional hypervisors in our environment. We have AHV from Nutanix and Hyper-V from Microsoft.
AHV doesn't support things like memory sharing, at all, and Hyper-V is just not very good at it.
How was the initial setup?
I knew what I was doing, so I found that the initial setup was very straightforward. If an inexperienced user's initial setup involves a little bit of searching in Google then I would think that it wouldn't be very difficult.
What about the implementation team?
We did use a vendor for our initial implementation, 12 years ago. Since then we have done multiple upgrades and I have done several new implementations for other orgs. They were competent at their work and I learned a lot from them that I used in my future implementations.
What's my experience with pricing, setup cost, and licensing?
Basic vSphere, without centralized management, is free. When you get into the centralized management vCenter server, it starts adding cost. Then, it's license-based upon the number of CPUs in your host servers.
What other advice do I have?
VMware vSphere is my preferred hypervisor. It always has been, and always will be. I suggest using it, and not hesitating. I'm sure that they're working on great stuff to enhance this product that I can't even think of, but from my perspective, everything that they do today is great. I don't know what they could possibly do to make my life easier, but I'm sure they'll come up with something.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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VMware vSphere
December 2025
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IT Infrastructure Manager at a financial services firm with 10,001+ employees
Stable, easy to scale and deploy, vCenter and SRM features are good
Pros and Cons
- "I think that the solution is perfect. It's the best on the market."
- "Response time could be improved."
What is our primary use case?
We use VMware vSphere for virtualization and to deliver VDI.
How has it helped my organization?
The vSphere plataform allow us to consolidate our datacenter and give us more availability.
What is most valuable?
The most valuable features are the vCenter, and SRM.
Technically speaking, there is nothing that I don't like. I think that the solution is perfect. It's the best on the market.
I have not used all of the features but the features that are provided are perfect. There is nothing that this solution doesn't have.
What needs improvement?
I don't think that the solution must be improved.
For how long have I used the solution?
I have been using VMware vSphere since 2007.
We have the latest version and 6.7. 6.5, and 6.0.
What do I think about the stability of the solution?
It's stable, we have not had any issues with stability.
We have 100,000 employees in our organization.
What do I think about the scalability of the solution?
it's very scalable. It's easy to scale.
How are customer service and technical support?
I would rate the technical support an eight out of ten. They need to improve the time it takes to resolve a case.
Response time could be improved.
Which solution did I use previously and why did I switch?
Yes, a used Microsoft Hyper-V, I switched because vSphere is more mature and stable.
How was the initial setup?
The initial setup is straightforward. It's easy.
It takes can take 10 to 15 minutes to deploy a new server into the vSphere platform. It's so easy.
It may take more time for testing and implementation.
Deployment varies, if you are referring to the deployment of the full solution, it includes deploying the vCenter, deploying the servers, the host, and creating our clusters can take up to three hours.
What about the implementation team?
The implementation were with VMware consultant team.
What's my experience with pricing, setup cost, and licensing?
I don't like the price because it's too expensive.
Which other solutions did I evaluate?
No, I evaluated just vSphere and Hyper-V.
What other advice do I have?
It's important to contract a good level of support from VMware.
I would rate VMware vSphere a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal Engineer at a computer software company with 10,001+ employees
Great provisioning setup of VMs; integration with services automation could be improved
Pros and Cons
- "The provisioning setup of VMs is good."
- "Lacks a simplified integration with services automation."
What is our primary use case?
We deploy this solution for our clients, from small to large enterprise. We are resellers and I'm the company's principal engineer.
What is most valuable?
A valuable feature is the provisioning setup of VMs. It's the most common feature used by our clients.
What needs improvement?
I'd like to see a simplified integration with services automation. At the moment it requires a lot of network from partners and solution providers to do this - there are a lot of third party components that require integration. If they could improve this it would mean less integration for some key products and services.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
This is a stable solution.
How are customer service and technical support?
We have no complaints about the technical support.
How was the initial setup?
The initial setup is straightforward.
What's my experience with pricing, setup cost, and licensing?
Licensing costs aren't too expensive, although you pay extra for additional features.
What other advice do I have?
It's important to understand your requirements before choosing a solution.
I would rate this solution a seven out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer. reseller
IT TECHNICAL/ SERVER ADMINISTRATOR at a transportation company with 1,001-5,000 employees
Valuable features, user-friendly, and priced reasonably
Pros and Cons
- "I have found the Storage vMotion feature to be the most valuable."
- "One problem that needs fixing is when we run the backup for the servers, the servers become inaccessible to everybody on-site while it is creating a snapshot."
What is our primary use case?
We use it to host our business-critical applications and servers on-premise.
What is most valuable?
I have found the Storage vMotion feature to be the most valuable.
It is a very user-friendly solution.
What needs improvement?
One problem that needs fixing is when we run the backup for the servers, the servers become inaccessible to everybody on-site while it is creating a snapshot. If your server size is large you will have to wait longer when the server is unavailable.
In the future, it would be a benefit for VMware to improve on the Storage vMotion feature by making it become faster between host. It takes a lot of time to transfer files between hosts currently.
For how long have I used the solution?
I have been using the solution for six years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The scalability in my experience is good.
How was the initial setup?
I was not at the company when they did the deployment of vSphere version 5.5 but I did do the deployment of a host on version 6.7, which is quite straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing is reasonable and you are able to purchases licencing for certain time frame intervals, monthly, yearly etc.
What other advice do I have?
I would definitely recommend the solution to others working in IT.
I would give the solution a nine but the vMotion feature takes too long for transferring files between stored data sources.
I rate VMware vSphere an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Systems Engineer at a non-profit with 501-1,000 employees
Highly reliable with great support
Pros and Cons
- "Very reliable with a great community."
- "Pricing is starting to get a little high-end."
What is our primary use case?
Our primary use case of this solution is for server consolidation and high availability. We are customers of VMware and I'm a senior systems engineer.
What is most valuable?
The solution is highly reliable and suits our needs - it's highly popular. Support and the overall community are great. You can find a solution to any issues you have.
What needs improvement?
I think what they need to improve on is their pricing. They're starting to get a little high-end in terms of price compared to other solutions and the other solutions are catching up. Everything with VMware is very modularized and you can't just buy one piece and be done with it.
In my opinion, they would be wise to include a high availability out of the box type set up and not just for cloud, but site to site.
For how long have I used the solution?
I've been using this solution for close to 15 years.
How are customer service and technical support?
Technical support is excellent. They stay on the line and track down the problem. Usually it's on the first call. I have had some complex issues that took a day or two to resolve but for the most part, they're resolved in the first call.
How was the initial setup?
For the most part, the initial setup is pretty straightforward. If you start getting into the more complex setups, it can get more complex. For most use cases, it's just stick the disk in, let it run, and it sets most of itself up. It's almost out of the box ready.
What's my experience with pricing, setup cost, and licensing?
As far as I know, there is a standard licensing fee. It all depends on the options that you choose and what you need for each business. Every company that I've worked for has had a different pricing model and a different set of use cases. So pricing can range anywhere from $700-$800 per server core, all the way up $2,000-$3,000 per core.
What other advice do I have?
It's important to do your homework and make sure that it's the right solution for you. It's the same with anything, there are other options out there and you need to figure out what fits your business use case at the time.
I would rate this solution an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Consultant senior en technologie de l'information at a tech services company with 1,001-5,000 employees
Integrates well with containers, easy to scale, and certificate management has improved
Pros and Cons
- "VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass."
- "The HR proxy is actually a little bit tricky to install and setup."
What is our primary use case?
I use vSphere 7.0.1 for a few reasons. My primary use case is for my lab, as vSphere offers a great versatility to use VDI, containers, distributed Storage, and SDN on the same hardware. I also use vSphere for non-production tasks on Rasberry Pie 4, and it offers a great deal for working with Docker on cheap hardware with a single management interface, vSphere.
My lab is composed of three white-box servers with vSAN, a 10 gig network, a local SAN, and all storage with SSD to deliver fast VM.
I also have vRealize operating to monitor all the VMware components.
How has it helped my organization?
The new version of vSphere now integrates with containers and offers some new improvements inside vSAN, like file sharing. So, with VDI there is no need to add a VM to build a file server.
With containers, NSX is no longer mandatory and with the VMware operation manager, you can get an integrated monitored platform that can scale easily.
You will get both hands on the wheel because all of the products are fully interconnected.
vSphere 7 also adds better certificate management than before (less certificate) and vSAN is also improved in terms of the space management for reconstruction, so you will need less reserved space for this kind of operation.
What is most valuable?
VMware Tanzu (container) is the most valuable addition because you get an efficient solution to manage the VM and container in a single pane of glass.
The integration of Tanzu inside the base version of vSphere, without the need to install NSX-T, is a great addition. Many IT people don't know NSX-T and NSX can cost a lot, so it could save a lot of money. However, you will not get the enhanced network function due to the lack of NSX-T.
The improvements to vSAN with a file server service is also a very valuable feature for many companies because they will be saving with the management of an NFS storage or a file server.
What needs improvement?
The HR proxy is actually a little bit harder to install and setup than other vmware products. So, direct integration with a vSphere distributed switch would be great addition, but you can bypass this setup if you chose an NSX-T switch.
The distributed switch, which is the networking part of vSphere, should have more functions. It should be like VMware NSX-T so that network management with VMware Tanzu will be better, although it is already good.
vSphere 7.0.1 is not available on ARM computers for production loads. I hope that it will become available soon so that we can run our production web server container on it, for example.
For how long have I used the solution?
I have been using VMware vSphere for a few months.
What do I think about the stability of the solution?
This product is very stable and reliable. Now certificate management is also improved, the new version of vsphere has only 2 or 3 certificates so it is easier to manage.
What do I think about the scalability of the solution?
vSpshere 7, like the previous version, is easy to scale up and down. vSAN is the same, and Tanzu as well. vSan need less space for is own management and it is integrating some features like a virtual witness node that improve the scalability. Other new functions inside vsan like file sharing is also a great addition for vsan scalability.
How are customer service and technical support?
I always get great support from VMware technical team.
Which solution did I use previously and why did I switch?
I did use the previous version of vSphere and I upgraded for the Tanzu support and VSAN improvement.
How was the initial setup?
The initial installation of vSphere 7 is straightforward. If you try the ARM version, it is a little more complex but just follow the step-by-step process and it will work.
For Tanzu, the HR proxy is more complex because you will need to do some network design. For vSAN, VMware gives you a great tool to set your solution up easily.
What about the implementation team?
I'm a VM expert so my level of expertise is great. My solution is an in-house one.
What was our ROI?
The ROI is very fast due to virtualization, perhaps a couple of months.
What's my experience with pricing, setup cost, and licensing?
vSphere 7.0.1 offers a lot more than the previous version. Container support is the last great addition for VMware and it is worth the money you spend on it.
Which other solutions did I evaluate?
I did not evaluate other container solutions. For storage, I also use FreeNAS.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
IT Director at a manufacturing company with 201-500 employees
Stable with an easy initial setup and good VMotion features
Pros and Cons
- "The initial setup is easy."
- "The container management could be improved. It's far from perfect right now."
What is our primary use case?
We use it mainly to host virtual machines. We have the standard version, so we do VMotion. Sometimes it's easier when you need to do some maintenance on a whole server to be able to move the virtual machine from one host to another, so there is no downtime for the users. For virtual machine management, it's more fluent to dynamically set the resources on the servers, for example, if we need to increase the storage volume on a virtual machine or increase the RAM or adjust the CPU cores. It's easier to handle this on vSphere or any other hypervisor than on bare metal.
What is most valuable?
The VMotion feature is the solution's most valuable aspect. The fact that you can move the load without service interruption to the users is great.
The initial setup is easy.
What needs improvement?
The container management could be improved. It's far from perfect right now.
For how long have I used the solution?
I've been using the solution for the last eight years. It's been a while.
What do I think about the stability of the solution?
The solution is very stable. It's quite mature. There used to be a more pink screen of this in version five, however, since then, since maybe version 5.5 or version six, it's very stable and it's very rare that the application hangs.
What do I think about the scalability of the solution?
The solution should be scalable. However, I've never managed one of the node clusters, so it's hard for me to comment. It's easy from a small cluster to add nodes. How well they behave when you go beyond the 20, 30 nodes, I don't know.
How are customer service and technical support?
It's been too long since I've contacted them, so I don't have any meaningful comment on this.
How was the initial setup?
The initial setup is not complex at all. It's relatively easy. It's a fairly basic process for pretty much any network administrator.
In terms of deployment, the environment we have is not that big. We have less than 10 physical servers, so we tend to still do it manually instead of automating everything. This will change eventually, however, right now we set up everything manually. In regards to the time it takes to set up a vSphere cluster, you're looking at maybe two hours overall if you include all the hosts and the license configuration and the cluster configuration.
What's my experience with pricing, setup cost, and licensing?
Everything is always too expensive. Of course, they could improve on that side and then probably they will have to. I know they revisited the licensing costs of the user charge. Now they charge per core instead of per socket.
This will make them more expensive than they were and maybe it will make them also less price competitive with some other solution on the market. On a Windows environment, Hyper-V is pretty much free, however, you need to license all the cores anyway if you're going to install any Windows on the physical server. Therefore, when you use Windows servers and virtual machines, you have to pay an additional tax, let's say, for vSphere if you want to use vSphere for the hypervisor. That's something that you don't need to do with Microsoft Hyper-V. Of course, there are other hypervisors that are free - like KVM. On the cost, right now, they pretty much are the most expensive solution Ion the market.
What other advice do I have?
We don't have a business relationship with the product. We're just customers.
If we speak about version five or plus five, I'm pretty knowledgeable about those as I was a network administrator back then. However, version six, version seven, I deal with these versions maybe two times per year, so I'm not very good on them.
Overall, I'd rate them at an eight out of ten, mostly due to the high pricing and container management.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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