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IT Consultant at a government with 5,001-10,000 employees
Real User
Gives you flexibility to analyze and consume resources
Pros and Cons
  • "vRA has enabled us to derive value from the cloud faster. It is five to six times faster than traditional solutions."
  • "The initial setup was complex from beginning to delivery. The current version is a bit more complex than version 7 to deploy."

What is our primary use case?

The goal was to bring the automation process to our customers using virtual machines. We were looking to do the hybrid connection with AWS. 

It can run on Linux and several versions of Windows that we have.

How has it helped my organization?

It gives you the flexibility to analyze and consume resources.

vRA provides a multi-cloud, self-service, infrastructure-as-a-service cloud consumption and delivery layer. We have a connection and activation between AWS and Azure. 

There is the possibility to use the central policy, especially using Active Directory. You can put this process into the company so someone can follow it. I can put this control on-prem and outside of our on-prem, using our cloud solution.

What is most valuable?

You can consume resources into the data center and hybrid with AWS.

I can use the console with the dashboard. I also have access to the portal from Azure.

We use the cloud blueprints for Linux. I can use different templates on-premise and on the cloud via GCP. We can use traditional templates or develop new templates, using them to manage integration with the solution.

What needs improvement?

In the future, I hope to use a portal from GCP.

Buyer's Guide
VMware Aria Automation
October 2025
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
873,003 professionals have used our research since 2012.

For how long have I used the solution?

I have been using it for approximately five years. During that time, we have used versions 6, 7, and 8.

What do I think about the scalability of the solution?

This solution is used by six sysadmins.

Which solution did I use previously and why did I switch?

This was our first solution of this type.

How was the initial setup?

The initial setup was complex from beginning to delivery. The current version is a bit more complex than version 7 to deploy.

Our deployment took two days.

What about the implementation team?

Six people from our company were involved in setting up vRA.

What was our ROI?

vRA has enabled us to derive value from the cloud faster. It is five to six times faster than traditional solutions.

It is easy to deliver IT support when compared to a traditional solution. With vRA, I click it, open it, and then it is available in a few minutes. It saves time because a traditional solution might take two to three hours where vRA takes a few minutes. It's a big difference.

Which other solutions did I evaluate?

We analyzed the market. We also looked at OpenStack, which is similar in its functionality to vRA. We chose vRA because of its integrations. Integrations were more difficult with OpenStack.

What other advice do I have?

I would recommend doing an integration with hybrid cloud. With vRA, this is excellent.

I would rate this solution as an eight (out of 10).

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1300365 - PeerSpot reviewer
General Manager - Site Reliability and Software Enginee at a comms service provider with 10,001+ employees
Real User
Easily identify and manage compliance and vulnerability issues in a single, centralized view
Pros and Cons
  • "SaltStack has given us the ability to deal with systems at scale and rectify issues at scale."
  • "There is a little bit of pain when it comes to libraries and what is needed to run the product."

What is our primary use case?

We are using SaltStack SecOps for a rather large fleet of VMs that include a mixture of both Linux and Windows, with many different OS versions for each. It is used to view the compliance of the systems within our infrastructure.

This product brings all of the rich data that it collects under once central view. It makes the remediation of compliance or security issues quick and easy to understand. Being able to see this data allows us to be agile and we are able to make changes on a massive scale, thus reducing the manpower needed to implement changes. 

How has it helped my organization?

SaltStack has given us the ability to deal with systems at scale and rectify issues at scale. This, along with the fact that SaltStack is a event engine, allows teams to be able to to creatively attack problems and view problems within our infrastructure.

The SecOps product allows us to see where there may be issues, what a current patch level may be at, and what the recommended patch is.

As far as compliance, SecOps is able to reduce the time it takes us to verify our systems are compliant with policy.

What is most valuable?

The most valuable feature is the ability to see both compliance and vulnerabilities in a dashboard view. Being able to see that data in one place is a real game-changer. This, along with the rich metadata from our systems allows us to be able to drill down to very specific facts about each and every system. With this level of insight, we are able to make changes both at scale as well as at an individual system or application level.

SaltStack SecOps has the ability to react to events and also allows us to start reacting automatically to issues that might be in that infrastructure.

What needs improvement?

SaltStack is still growing, and so there are still those growing pains.

Sometimes in order to get the functionality you want, you need to update to the latest and greatest of the software.  For companies that traditionally like to wait for bugs to be found, this can be a bit painful.   Most of the downsides are because the product is growing and is becoming more and more useful, so I can't complain too much about that.  It's evident that SaltStack is listening to it's customers and wants to create a fully functional piece of software.

For how long have I used the solution?

We have been using SaltStack for three months.

What do I think about the scalability of the solution?

This product seems to handle our scale issues so far.

How are customer service and technical support?

From our experience, there are not very many issues that we've found with the product in of itself. I'm sure that as we need to scale out, there may be some help/guidance that we need to inquire of support/professional services, but I'm confident that those groups within SaltStack will be able to provide the guidance that is needed to be successful.

Which solution did I use previously and why did I switch?

Prior to this, we used Puppet/SaltStack open-source. The Puppet solution had scale issues, and SaltStack Open Source didn't have the SecOps product

Which other solutions did I evaluate?

We did not evaluate other options before choosing this solution.

What other advice do I have?

SaltStack, when viewed in the light that it is an event engine, is a very powerful tool.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
VMware Aria Automation
October 2025
Learn what your peers think about VMware Aria Automation. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
873,003 professionals have used our research since 2012.
Min Chan Myae - PeerSpot reviewer
Project Manager at Access Spectrum Company Limited
Real User
Reliable, helpful support, and scales well
Pros and Cons
  • "The most valuable feature of VMware Aria Automation is the versatile automation and deployments."
  • "VMware Aria Automation could improve reporting of the policies. They are difficult to customize. We have many policies but they are not able to be modified to what we want."

What is our primary use case?

VMware Aria Automation is used for automation.

What is most valuable?

The most valuable feature of VMware Aria Automation is the versatile automation and deployments.

What needs improvement?

VMware Aria Automation could improve reporting of the policies. They are difficult to customize. We have many policies but they are not able to be modified to what we want.

For how long have I used the solution?

I have been using VMware Aria Automation for approximately three years.

What do I think about the stability of the solution?

The solution has been stable and smooth in operation.

What do I think about the scalability of the solution?

We have one customer using the solution. The solution is best suited for enterprise companies.

The solution is scalable.

How are customer service and support?

The support is good.

I rate the support from VMware Aria Automation a nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of VMware Aria Automation was not difficult.

What about the implementation team?

We did the deployment of the test environment.

What other advice do I have?

I would recommend this solution to others.

I rate VMware Aria Automation an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
SrManage32bf - PeerSpot reviewer
Sr. Manager, Open Systems Service Desk at a healthcare company with 501-1,000 employees
Real User
Streamlines DevOps, enables us to incorporate and automate Day 2 Operations
Pros and Cons
  • "The most valued feature is the streamlining of the DevOps process, automation and orchestration. It provides the ability for the entire Dev lifecycle to actually be incorporated into a single stream."
  • "We still struggle a little bit with the configuration as far as making sure that we have all the endpoints where they need to be, because that's not as agile as we'd like in the back-end. We're working towards that with our DevOps teams to make sure that we're touching the right endpoints and getting the right data."
  • "in general, it took us a long time to get it off the ground. We had a lot of issues upfront and we determined that we just needed to scrap it. I think we scrapped it two or three times before we actually got it built the way we wanted, and we're still not where we need to be. We have had downtime. There have been some issues, but we're also two iterations behind on version."

What is our primary use case?

DevOps is our primary use case. It's performing okay. We're getting ready to upgrade and move into an HA environment, so it will be much better.

How has it helped my organization?

The benefit to our organization is time to market. It has streamlined the process so that they can deploy systems, test the systems, and get the product to market faster. Speed of provision is much faster than what we used to manage, especially when we incorporate Day 2 Operations. We can get that into the automation and allow for that to take place, as opposed to the DevOps teams doing that all manually.

It has absolutely helped to increase infrastructure agility - not to its capacity by any stretch, but we're working towards that. It definitely has allowed us to be a little bit more agile.

What is most valuable?

The most valued feature is the streamlining of the DevOps process, automation and orchestration. It provides the ability for the entire Dev lifecycle to actually be incorporated into a single stream. That's our primary focus.

What needs improvement?

We still struggle a little bit with the configuration as far as making sure that we have all the endpoints where they need to be, because that's not as agile as we'd like in the back-end. We're working towards that with our DevOps teams to make sure that we're touching the right endpoints and getting the right data.

Also, what we would like to see is a lot more integration across platforms, multi-cloud. I think that's coming.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

in general, it took us a long time to get it off the ground. We had a lot of issues upfront and we determined that we just needed to scrap it. I think we scrapped it two or three times before we actually got it built the way we wanted, and we're still not where we need to be. We have had downtime. There have been some issues, but we're also two iterations behind on version. We're getting ready to move to a new HA environment and go on to the newest product line.

What do I think about the scalability of the solution?

Right now, it doesn't scale for us, but it will once we move into the new environment. It will probably scale five years out, especially with the way that we can integrate different endpoints.

How are customer service and technical support?

Technical support has been phenomenal. Most of the time we get to the right person, but not always. We eventually do because we know who we need to talk to.

Which solution did I use previously and why did I switch?

Previously, we used a product called LiveManager. It was not across the entire organization, it was just a subset, so there was nothing really prior to this.

When looking at a vendor, the most important criterion is how good a partner will they be? Will they be around? Is it somebody that we can trust and that has been utilized in the marketplace? In addition, is the solution scalable? And then we'll look at cost.

How was the initial setup?

No way was the initial setup straightforward. We scrapped it multiple times. Going through some of the sessions today, here at VMworld 2018, we see that they're incorporating some of the certificate management and so forth. That's where our biggest challenge was.

Upgrading was pretty straightforward. In-place upgrades worked really well for what we've done. There wasn't a whole lot to that. It worked well.

Really, it's all about the initial setup and making sure that it is set up right.

What was our ROI?

We haven't calculated an ROI but we've realized ROI in manpower.

Which other solutions did I evaluate?

At the time, there wasn't really any competition when we decided to go this route. It was really only VMware.

What other advice do I have?

In general, I'd recommend vRA but make sure that your framework is set, that you understand what your processes are so that you can fit into the framework.

It's not intuitive and user-friendly but we've made it that way. We've allowed the DevOps teams to incorporate some of their components inside of the catalogs themselves, so we give them a little bit more flexibility, rather than dictating what they need to do. That way, it really runs true to their process.

I rate vRA about an eight out of ten because of the inability to get this thing stood up, initially. We weren't the first to actually do it, and yet, it seemed like we were the first to do it. But because of its scalability, it's a product that we decided to go with.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
CEO at Lidoma
Real User
It is a source for restoration services
Pros and Cons
    • "The most important thing that we missed in vRanger was the possibility to mount several images instantaneously and present it so we can run it immediately."

    What is our primary use case?

    We primarily use it for restoration services.

    What needs improvement?

    The most important thing that we missed in vRanger was the possibility to mount several images instantaneously and present it so that we can run it immediately.

    What do I think about the stability of the solution?

    Stability is fine. 

    What do I think about the scalability of the solution?

    The scalability is not good. It is slow to scale to our needs. 

    How was the initial setup?

    The installation was complex and time consuming.

    What other advice do I have?

    I would not recommend this product. I think that there are better products to meet your needs that are competitors on the market. 

    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Cloud Architect at Swisscom
    Real User
    User-friendly and perfect for the end-user
    Pros and Cons
    • "For repeated installations and provisioning of VMs, we now have a clear definition of what has been installed, and we can monitor all that stuff."
    • "The initial setup was complex because we have a high availability cluster. Especially when it comes to upgrades, we have a lot of downtimes and problems. The upgrade experience has been painful."

    What is our primary use case?

    Our primary use case of this solution is to provide our clients with a virtual private cloud. It has been performing very well. We've had some multi-tenancy issues but VMware has been very supportive. 

    How has it helped my organization?

    For repeated installations and the provisioning of VMs, we now have a clear definition of what has been installed, and we can monitor all that stuff. There are some functions for the ICDs, and we have continuous development and deployment.

    It theoretically could help provision new clients faster if you adhere to the limits of the product then it makes provisioning the new client a lot faster. If you have customers like we have that are really demanding and want special solutions it will end up in huge customization.

    What is most valuable?

    We like the blueprint designer. We can create topologies with it. 

    I have found it to be user-friendly because it's very UI centric. We have a problem that most of our developers would like to have it more on a flat file format. For our end user, it's just perfect.

    What needs improvement?

    I would like to see multi-tenancy in NSX and better functionality. 

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    We have found this solution to be stable as long as we don't test its limits. We have had huge installations where we had some problems with performance and stability. 

    What do I think about the scalability of the solution?

    If you have a normal use case like a conventional enterprise and use it for yourself then you might never test its limits. In our case, our customers are creating a lot of business groups and this led to a lot of problems later on.

    How are customer service and technical support?

    Their technical support is very good and swift. 

    Which solution did I use previously and why did I switch?

    We switched because we don't want to focus on the cloud management platform. We want to have this resolved and supported by a vendor because we are system integrators and want to supply the services and the knowledge above that. 

    How was the initial setup?

    The initial setup was complex because we have a high availability cluster. Especially when it comes to upgrades, we have a lot of downtimes and problems. The upgrade experience has been painful. 

    What about the implementation team?

    The product as a whole was offered by Dell EMC but we used VMware as an integrator and for the setup. We still have some VMware specialists working within our team.

    What was our ROI?

    We have seen ROI. 

    What's my experience with pricing, setup cost, and licensing?

    We built everything from scratch, it ended up being very costly. 

    What other advice do I have?

    I would rate this solution a seven because it hasn't perfectly adapted to our use cases with multi-tenancy. 

    If you're looking into this solution I would tell you that if you use this solution only within your own company, you'll be fine. If you have a business like ours, it can get complicated. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    Team leader infrastructure at Asseco SEE
    Real User
    Easy to deploy and our Customers have seen ROI
    Pros and Cons
    • "The initial setup was straightforward. It's easy to deploy."
    • "7.5 is not user-friendly, in fact, it's a nightmare. They changed everything on the graphic user interface, the mode where the user interacts with the product."

    What is our primary use case?

    My primary use case for this solution is to automate the development of the infrastructure. I deployed the VM for the development team.

    What is most valuable?

    I like that it is easy to deploy the infrastructure.

    I have found 7.4 to be user-friendly but 7.5 is not, in fact, it's a nightmare. They changed everything on the graphic user interface, the mode where the user interacts with the product. 

    What do I think about the stability of the solution?

    7.4 is okay but we have had some issues with 7.5. We have issues with the approval process of the request. The link for the approval doesn't work. I opened a ticket with VMware and I still haven't gotten an answer. I don't like the infrastructure.  

    What do I think about the scalability of the solution?

    I have found the scalability to be good. We share infrastructure with multiple machines and infrastructure servers. 

    How are customer service and technical support?

    Technical support isn't great. I opened a ticket with them two weeks ago and have yet to receive an answer. 

    Which solution did I use previously and why did I switch?

    We knew that we needed to switch to this solution because our customers asked for it. 

    How was the initial setup?

    The initial setup was straightforward. It's easy to deploy. 

    The upgrade experience was a nightmare. I upgraded from 7.4 to 7.5 and it's been terrible. 

    What about the implementation team?

    I am the integrator. I do the deployment for our customers. 

    What was our ROI?

    Our customers have seen ROI but I don't know the exact numbers. 

    What other advice do I have?

    I would rate this solution a nine and would advise someone looking into this or a similar solution to invest in VMware Orchestrator. It's behind vRealize Automation for almost everything. You should know vRealize Orchestrator first and then try to deploy, install, and configure vRealize Automation. 

    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner.
    PeerSpot user
    Cloud engineer at a government with 10,001+ employees
    Real User
    Allows the user to deploy on their own and has increased provisioning speed
    Pros and Cons
    • "Before it would take months to deploy a VM, now, with this solution, we can deploy many VMs in one hour. We can do a stack of them with Mediaware."
    • "The setup was complex in many ways. The first reason is that we have many teams who work on it so it gets complicated gathering all of the people. The second reason is that it can be complicated to install it quickly, within a reasonable amount of time."

      What is our primary use case?

      Our primary use case for this solution is for making a cloud through ICDC. We have to integrate them into many VM masses with vRA.

      How has it helped my organization?

      Before it would take months to deploy a VM, now, with this solution, we can deploy many VMs in one hour. We can do a stack of them with Mediaware.

      This solution has definitely helped increase the speed of provisioning. We can now deploy many VMs in one hour. We also don't need to call in as many teams to deploy them. Now it's just one team and they can deploy the machines way faster. It's very good.

      What is most valuable?

      We like that it gives the user the possibility to deploy on their own, we have found that to be a very valuable feature.

      What needs improvement?

      We have and we haven't found this solution to be user-friendly. In this case, we have another portal in the front because we have some use cases we can add to the products so we use another portal for that to reply to all of the requirements.

      This version has all of the features we want. 

      For how long have I used the solution?

      One to three years.

      What do I think about the stability of the solution?

      Stability is good. It helps us provide more services and give more capacities. It improved our infrastructure and gives us more possibilities to provide our users. It's a very good product.

      What do I think about the scalability of the solution?

      Scalability is good. We also use other solutions and we are still beginners with these products. We still have to set the time to configure it so that we can maximize its benefits.

      How is customer service and technical support?

      We had to use their technical support only once. We didn't have any issues with them, they were great.

      How was the initial setup?

      The setup was complex in many ways. The first reason is that we have many teams who work on it so it gets complicated gathering all of the people needed. The second reason is that it can be complicated to install it quickly, and within a reasonable amount of time.  

      What about the implementation team?

      We have a VMware PSO at work who is very good. He was experienced and had good knowledge so we were very happy. We are very enthusiastic to continue with VMware in the future.

      What other advice do I have?

      I would rate this solution a nine because we've had a good experience with their consultants. Also, because the product is evolving. 

      I would advise someone looking into this or a similar solution, to test the solution beforehand and to be in contact with VMware for advice and help with configuration. You'll realize this solution isn't so complicated.

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.
      Updated: October 2025
      Buyer's Guide
      Download our free VMware Aria Automation Report and get advice and tips from experienced pros sharing their opinions.