The two most valuable features to us are beacon related. We can use the beacons to alert that a service is stopped, and restart it almost instantly. Also, we can use the beacons to alert based on whatever monitoring metric we see fit. For example, if a server is running out of usable RAM, for example, we can alert on that, and react to it in whatever way we see fit. We could in fact automate any aspect of scaling – all because of SaltStack. Also, it enables you to have a remote CLI on every server in your infrastructure and issue a command to it. Within seconds, you will have the results of that command in an organized list.
Infrastructure Architect at a tech vendor with 11-50 employees
We use the beacons to alert based on whatever monitoring metric we see fit.
What is most valuable?
How has it helped my organization?
We use it to automatically install software on servers with the minion installed – based on the server name. So we can bring any machine up to spec by simply changing the host name. We have plans to automate it even further; it is just a matter of time.
What needs improvement?
The online documentation is lackluster at best. It usually only gives one example of how to do something. If you want to see all possibilities, you have to look at the Python code for the SaltStack modules themselves. They are commented extremely well, and what isn't there you can write yourself! Anything is possible when you edit the code on your own. We have modified many modules to suit our specific needs.
For how long have I used the solution?
I have used it for 10 months.
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What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues. It has helped us scale other applications.
How are customer service and support?
We are all self-taught on this product. I have not initiated a call to their support. I will say their online documentation leaves something to be desired; however, that is all made up in the code itself. It is commented really well.
Which solution did I use previously and why did I switch?
We were previously using SCCM and SCOM. We have brought in SaltStack and it is slowly taking over those two spaces. SaltStack is a great orchestration tool, but not intended to be used for monitoring. We are looking at switching over to Zenoss for our monitoring solution.
How was the initial setup?
The initial setup was complex because we did not think it would be as simple as it was. I can build a new SaltStack infrastructure in a matter of minutes now, but initially it took me longer than I would like to admit. Again, it is hard to make your way through the documentation. I was using YouTube videos for instruction.
What's my experience with pricing, setup cost, and licensing?
We use the free, open-source version. I have no information or experience with their pricing.
Which other solutions did I evaluate?
We looked at Ansible, Puppet, and SCCM. All were really good at what they do, but SaltStack seemed to be much more feature rich than the competition. I am extremely happy with our decision.
What other advice do I have?
Absolutely, positively, go to YouTube first before looking at the documentation. Documentation gives you a great start of what you need, then you look at the code to see the configurable options.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Senior Consultant IT Infrastructure at a tech consulting company with 51-200 employees
With it, I'm able to rollout critical updates on all affected servers regardless of the number of servers.
Valuable Features:
The most valuable asset is most probably the ability to target the needed hosts, and running commands via modules or a shell on all of them at the same time. This means that mass parallel administration of large server farms is possible.
Improvements to My Organization:
I am now able to rollout critical updates within seconds on all affected servers, and it doesn't matter if there are five or 500 of them.
Room for Improvement:
So far, everything worked as expected. This means that so far, I heavn't seen anything which needs improvements. The software works as expected and I stumbled across no issues while using it.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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