I use the solution for my organization.
PreSales Engineer at Licencias OnLine
A highly stable and easy-to-deploy solution that enables users to recover information from the appliances in the organization
Pros and Cons
- "The product enables me to recover the information of the appliances in the organization."
- "The product must improve its recovery features."
What is our primary use case?
What is most valuable?
The product enables me to recover the information of the appliances in the organization.
What needs improvement?
The product must improve its recovery features. It must also improve the use cases of the product.
For how long have I used the solution?
I have been using the solution for two years.
Buyer's Guide
Veritas NetBackup Appliance
May 2025

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What do I think about the stability of the solution?
I rate the tool’s stability a nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a seven out of ten.
How was the initial setup?
The initial setup was straightforward.
What's my experience with pricing, setup cost, and licensing?
The pricing could be better. Renewing subscriptions for appliance support is costly.
Which other solutions did I evaluate?
ExaGrid provides more features than NetBackup Appliance.
What other advice do I have?
The scalability of the appliance is good, but it can be better. Overall, I rate the solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Service Delivery Director at Syscentrix
Beneficial virtual machine backups, reliable, but cloud direct connection needed
Pros and Cons
- "The most valuable feature of the Veritas NetBackup Appliance is the virtual machine backups."
- "Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud."
What is most valuable?
The most valuable feature of the Veritas NetBackup Appliance is the virtual machine backups.
What needs improvement?
Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud.
For how long have I used the solution?
I have been using Veritas NetBackup Appliance for approximately 12 years.
What do I think about the scalability of the solution?
Most of our customers are enterprise-sized companies.
How are customer service and support?
The support has been good, I have not had any problems with the support.
How was the initial setup?
The steps to deploy Veritas NetBackup Appliance need to be made simpler.
What's my experience with pricing, setup cost, and licensing?
The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good.
What other advice do I have?
I rate Veritas NetBackup Appliance a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Veritas NetBackup Appliance
May 2025

Learn what your peers think about Veritas NetBackup Appliance. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
Software Developer at BOLDATA SYSTEMS LTD
Fairly priced with an easy initial setup and good stability
Pros and Cons
- "We find the pricing is reasonable."
- "The monitoring could be a bit better."
What is our primary use case?
The solution is primarily used for business continuity. We use it for backups.
What is most valuable?
The backup capabilities are very good.
We find the ability to allow for business continuity to be very helpful. Our systems are not very stable, where we come from here in Kenya. There can be serious problems very often. There are many incidents and businesses can just collapse. The peace of mind of having a backup on hand is critical.
The initial setup is very simple.
The solution is stable.
The product is quite scalable.
Technical support is very good.
We find the pricing is reasonable.
What needs improvement?
I'm not sure if I have seen any area that needs improvement. I'm not overly technical, and I personally haven't had any real issues.
The monitoring could be a bit better.
For how long have I used the solution?
I've used the solution for about a year or so.
What do I think about the stability of the solution?
The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The solution is mature and very scalable. It's not a problem to expand.
How are customer service and technical support?
As an established brand, Veritas has a very good technical support team. We are quite pleased with the level of service provided. They are helpful and supportive. The staff is knowledgeable.
How was the initial setup?
It's my understanding that the initial setup is straightforward. I have not seen anything about the solution that would make the process overly complex.
What's my experience with pricing, setup cost, and licensing?
The pricing is fair. It's not overly expensive.
What other advice do I have?
At the moment, I don't have any relationship with the company, however, I would like to be a reseller and implementer.
I mainly handle consultancy on business continuity. I look at products to propose to my customers on business continuity, storage, and backups.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Senior Infrastructure Consultant at FORUM INTERNATIONAL
Easy to administer, good technical support, and stable
Pros and Cons
- "This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients."
- "The solution could improve by providing more integration and security."
What is our primary use case?
We use Veritas NetBackup Appliance for backing up data for many environments, such as system backups.
What is most valuable?
This is a good backup interconversion solution because all the masters and the targets backups are on the same system. It is easy to administrate for a single point of access for clients.
What needs improvement?
The solution could improve by providing more integration and security.
For how long have I used the solution?
I have been using this solution for more than five years.
What do I think about the stability of the solution?
The solution is stable and performs well.
What do I think about the scalability of the solution?
We have approximately five customers using this solution.
How are customer service and technical support?
The technical support is good. They have been responsive.
How was the initial setup?
The installation is easy and took approximately one week.
What about the implementation team?
We did the implementation ourselves with two engineers and one project manager.
What's my experience with pricing, setup cost, and licensing?
There is a license required for this solution.
What other advice do I have?
I would recommend this solution.
I rate Veritas NetBackup Appliance an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
ICT-architect at a tech services company with 10,001+ employees
Good deduplication and good stability with helpful technical support
Pros and Cons
- "The initial setup gets easier the more you do it."
- "The configuration can sometimes be tricky during implementation."
What is our primary use case?
With the NetBackup solution, we have a Flex Appliance in the central data center, which we use to backup remote sites. We will first do a local copy to a virtual appliance, and then to do a copy of the one network to the central appliances.
What is most valuable?
The most valuable technical feature for us is the deduplication ratio. This is a very important aspect in order to have a remote site backup. The advantage of the solution is that they provide agents for all types of databases and applications that are included in the solution.
The initial setup wasn't overly complex.
Technical support has been helpful over the years.
The initial setup gets easier the more you do it.
What needs improvement?
If you compare the solution to, for example, Dell Data Domain, it looks that the deduplication ratio is even higher than what we have on NetBackup. If they want to improve, then they should look at the deduplication ratio in future versions.
The configuration can sometimes be tricky during implementation.
If the features could be complete in that they can work on all systems, all operating systems, that would be ideal. We have a lot of diversity and integrations to the cloud. This means, for example, if your Flex Appliances are not sufficient, you, for example, can offload to Azure Cloud. I know in some devices it's already possible. However, it's not universally the case.
Today, if we have to implement it as software, if we are talking about virtual appliances, we need to implement it as software. However, it could also be developed as a package, so that you just have to mount it and to have the service. That would also be an advantage.
For how long have I used the solution?
We are a big company, and we have been using this solution already for multiple years. It's my understanding that we've used it for maybe five to six years.
What do I think about the scalability of the solution?
The appliances that we are using with NetBackup are on our virtual private cloud. For a lot of other customers, they are using it as well for the remote site backup. Of course, we have plans to sell it more to customers and to also increase our usage amount - including the number of devices, the amount of software, and so on, that is needed.
How are customer service and technical support?
The technical support is not bad. We have a partner contact channel, where we can log cases and communicate with them. We're quite satisfied with the level of support we get and the amount of access we have.
Which solution did I use previously and why did I switch?
We've also used HPE.
How was the initial setup?
The initial setup wasn't complex. It was pretty straightforward.
First of all, we have done it already a couple of times. That helps. You get used to it. Also, in one of our latest projects, we received assistance as well, from Veritas NetBackup. They were on hand to configure it correctly.
What about the implementation team?
We have had Veritas help us with implementations. They assist in the configuration aspect of the process.
However, for the most part, we are a consultancy and service company ourselves, and therefore we have the needed resources in-house to handle most implementations ourselves.
What's my experience with pricing, setup cost, and licensing?
We have a contract, a global contract, and we are providing services using that contract to different customers. However, I cannot say how much that costs us on a monthly or yearly basis.
What other advice do I have?
We are an integrator and consultant.
While we tend to start by using the latest version of the solution, we may use various versions. I'm not sure which versions we are using right now.
We have a combination of different deployment types.
My advice to others is that you should have a solution that can cover a lot of things. Especially if you look for the deduplication functionality. It's very important that you check that it's valid for complete virtual environments or VMware environments or Hyper-V environments. You can use it as a complete solution, meaning that you can have the full chain where you want to have deduplicated data streams and data storage locations. Users need to make sure that it is fitting on everything. Whatever a company chooses, they need to make sure before they start they aren't missing anything that they absolutely need.
With Veritas, you have the deduplication software and you have the Flex Appliances, and so on. I have learned also that there is some interesting functionality in the physical appliance as well, and that's not always known by teams of people. It could be useful as a DR solution, for example.
Overall, I would rate the solution at a seven out of ten. It does fill the requirements. The basic things are there. However, I have learned that other solutions have a higher deduplication ratio. If Veritas NetBackup would also come with a better deduplication ratio in the future I would rank it higher.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Team Leader at a financial services firm with 10,001+ employees
Consumes minimal resources and has good fiber channel transport system
Pros and Cons
- "The solution uses minimal resources."
- "It's an expensive solution."
What is our primary use case?
Our primary use case of this solution is for backup and visualization. We are customers of Veritas.
What is most valuable?
I like the fiber channel transport, and that the solution can make it a media server. It saves us a lot of resources, unlike other products which consume a lot of resources.
What needs improvement?
The price for Veritas is very high and I'd like to see that reduced.
For how long have I used the solution?
I've been using this solution for seven years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and technical support?
Technical support could be improved, the knowledge base is quite low and it's complicated to deal with them.
How was the initial setup?
The initial setup is very easy, it took around two hours. We used a Veritas consultant. We deal with the maintenance ourselves.
What other advice do I have?
I would recommend this solution.
I rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Junior Database Administrator at a comms service provider with 1,001-5,000 employees
A heterogeneous backup and recovery suite with a useful policy-based backup feature
Pros and Cons
- "The policy-based backup feature is very helpful."
- "The reporting feature can be improved."
What is our primary use case?
We use Veritas NetBackup Appliance to backup virtual machines from VMware and Oracle Databases.
What is most valuable?
The policy-based backup feature is very helpful. We don't really use many other features, but we're looking to use more.
What needs improvement?
The reporting feature can be improved. At the moment, we can't acquire the exact information we need from NetBackup. We're looking to improve it on the new system. If I were to look at it performance-wise or storage-wise, it's really complicated to see what's going on. I heard that there's an additional software for that problem, but I didn't really examine it.
For how long have I used the solution?
We've been using Veritas NetBackup Appliance for about four years.
What do I think about the stability of the solution?
Veritas NetBackup Appliance is fairly stable. There were one or two errors in one backup, and we don't know what caused it. Overall, it's been a good experience.
What do I think about the scalability of the solution?
Scalability is very good.
How are customer service and technical support?
I think they're helping us as much as possible, but they're just saying the problem is with our setup or maybe the internet, or something else. Those problems aren't with them. They say that it's with us, but we can't figure out the problem.
What's my experience with pricing, setup cost, and licensing?
I would tell potential users that it's only worth it if they can use all the features.
On a scale from one to ten, I would give Veritas NetBackup Appliance an eight.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
General Manager at curetech
A stable solution with professional technical support, but it is too expensive
Pros and Cons
- "NetBackup is based on really good architectural hardware, and Veritas has the best backup and replication technology in the world."
- "The price needs to be improved because it is really expensive."
How has it helped my organization?
We have heard from many of our customers that they are very satisfied with NetBackup. Also, our technical engineer is very satisfied with the options and with the flexibility of the system, as it can be integrated into many hardware and software technologies.
What is most valuable?
NetBackup is based on really good architectural hardware, and Veritas has the best backup and replication technology in the world.
What needs improvement?
The price needs to be improved because it is really expensive.
For how long have I used the solution?
I have been working with Veritas NetBackup Appliance for approximately four years.
What do I think about the stability of the solution?
We have not had any problems with stability.
What do I think about the scalability of the solution?
There are between 40 and 50 users.
How are customer service and technical support?
The technical support is good. The team in Morocco are very professional and they help us every time, with no problem.
Which solution did I use previously and why did I switch?
I would also recommend using Nakivo because it is a competitive product. It handles replication well.
However, if the customer wants an appliance then I recommend Veritas because it is more stable and more efficient.
What other advice do I have?
In summary, this is a good product but it is very expensive.
I would rate this solution a four out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator

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Updated: May 2025
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